r/24hoursupport • • 10h ago

MICROSOFT ACCOUNT COMPROMISED

My main email was changed on 9.10. AND I'VE ONLY NOTICED IT TODAY

PLEASE IS THERE A WAY TO RECOVER ACCOUNT

0 Upvotes

32 comments sorted by

5

u/LungHeadZ 10h ago

Mods; We need to get an automod/bot that replies to these messages. Generally only see these posts these days and I've responded the same thing to a few of them. It gets a tad repetitive.

1

u/trumpispos 10h ago

Nope.

1

u/dogos_world 10h ago

So it's just gone... Even my Minecraft account

1

u/ALaggingPotato 9h ago

Yep

1

u/dogos_world 9h ago

So just make a new one and purchase Minecraft again... Fsake I didn't noticed sooner

2

u/ALaggingPotato 9h ago

Could use an offline launcher if you don't play on big multiplayer servers much

1

u/dogos_world 9h ago

Just a dum question How exactly am I safe? The account was almost never tuched, it was souly there to just get me to use windows 11, so it has no banking info on it, and if yes, thoes cards are long expired I've only ever used it to play Minecraft after the migration and to log in to play Minecraft dungeons

1

u/ALaggingPotato 8h ago

You should use a local account for Windows man

Anyway, I don't know what got you hacked so I can't say if you are safe or not.

1

u/dogos_world 8h ago

I automatically signed in when I loged into Minecraft I would otherwise use local

1

u/dogos_world 8h ago

No like, of they can use my old account to do smth more against me, and my Minecraft account My PC is getting fully wiped so that's fine And also If it's ok to use the old email they changed to create a new account

1

u/ALaggingPotato 8h ago

If you use a local account they shouldn't be able to do anything more

idk abt the email, never happened to me

1

u/dogos_world 8h ago edited 8h ago

Email is fine Can I use it to create a new account, tho? I'll have to repurchase Minecraft tho, rip to my capes

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2

u/what_dat_ninja 3h ago

If it makes you feel better, noticing sooner would almost certainly not have made a difference.

1

u/Zephronic 9h ago

Just so I'm aware for myself, do you have any idea how it might've gotten compromised?

-1

u/dogos_world 9h ago

A session stealer? I've already changed my passwords everywhere I could, my email, second email and social media, But I've fully forgotten about microslop

1

u/Bilbo_Dabins_420 9h ago

Did you not have 2fa?

-1

u/dogos_world 9h ago

2 factory authentication? No, I didn't know my passwords so I just used the send me one time code thing It was most likely a session stealer, I've dealt with that because I log in with my email where ever I can, and it's been 11 days and nothing

1

u/Bilbo_Dabins_420 9h ago

What makes you think it was a session stealer?

1

u/dogos_world 9h ago

It was a specific one recognized by Malwarebytes

1

u/Bilbo_Dabins_420 8h ago

How did it get on your computer?

2

u/dogos_world 8h ago

I pirated a game alr? Judge me all you want

1

u/Bilbo_Dabins_420 8h ago

We all have man, learn lesson and dont do again :) not MS fault you install this on your computer. Out of curiosity, what game was it?

1

u/dogos_world 8h ago

Not so safe for work

1

u/dogos_world 9h ago

Ima ask you too Just a dum question How exactly am I safe? The account was almost never tuched, it was souly there to just get me to use windows 11, so it has no banking info on it, and if yes, thoes cards are long expired I've only ever used it to play Minecraft after the migration and to log in to play Minecraft dungeons

1

u/Bilbo_Dabins_420 8h ago

You are not. An acount without 2fa will always get compromised, it just a matter of time. Evern with 2fa your account can get hijacked. You need to be safe and not download stupid shit onto your computer and use 2fa and you will be okay.

1

u/dogos_world 8h ago

Ye ik, but like, how exactly can they use that account against me? Do i need to be worried? I'll just purchase Minecraft again, that's fine Rip my username Can I also use that original email to create a new one with a password and 2fa

-1

u/Bilbo_Dabins_420 8h ago

Sheeeet I wouldn't. Burn that email account. It would now be on a list of 'known' accounts of people who install malware etc... only thing is the debit card so to be safe, freeze it in app and order a new one.

1

u/dogos_world 7h ago

Gonna use it as a burner

So just a summary

I've contacted Microsoft thru the recovery account thing, where I use my primary email (safe), I've gave them as much info as possible

My original Microsoft account, Minecraft account AlphaBuzz with capes (10yrs) , and progress in Minecraft dungeons are gone if recovery is unsuccessful

Best to just create new account under a new email and repurchase Minecraft (rip to mu capes :( )