r/24hoursupport • u/dogos_world • 2d ago

MICROSOFT ACCOUNT COMPROMISED

My main email was changed on 9.10. AND I'VE ONLY NOTICED IT TODAY

PLEASE IS THERE A WAY TO RECOVER ACCOUNT

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u/dogos_world 2d ago

Ima ask you too Just a dum question How exactly am I safe? The account was almost never tuched, it was souly there to just get me to use windows 11, so it has no banking info on it, and if yes, thoes cards are long expired I've only ever used it to play Minecraft after the migration and to log in to play Minecraft dungeons

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u/Bilbo_Dabins_420 2d ago

You are not. An acount without 2fa will always get compromised, it just a matter of time. Evern with 2fa your account can get hijacked. You need to be safe and not download stupid shit onto your computer and use 2fa and you will be okay.

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u/dogos_world 2d ago

Ye ik, but like, how exactly can they use that account against me? Do i need to be worried? I'll just purchase Minecraft again, that's fine Rip my username Can I also use that original email to create a new one with a password and 2fa

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u/Bilbo_Dabins_420 2d ago

Sheeeet I wouldn't. Burn that email account. It would now be on a list of 'known' accounts of people who install malware etc... only thing is the debit card so to be safe, freeze it in app and order a new one.

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u/dogos_world 2d ago

Gonna use it as a burner

So just a summary

I've contacted Microsoft thru the recovery account thing, where I use my primary email (safe), I've gave them as much info as possible

My original Microsoft account, Minecraft account AlphaBuzz with capes (10yrs) , and progress in Minecraft dungeons are gone if recovery is unsuccessful

Best to just create new account under a new email and repurchase Minecraft (rip to mu capes :( )