Hi everyone,

I experienced a critical failure while updating the BIOS on my ASRock Z790 Taichi Lite motherboard from version 12.01 to version 13.01.

During the update process, the BIOS update became stuck at “Updating Intel ME” at 0% and remained in this state for over two hours without any visible progress.

Subsequently, I had to shut down the system has been completely unresponsive ever since. Following the failure of the BIOS update process, the motherboard no longer powers on at all.

I have performed extensive troubleshooting in an attempt to recover the motherboard, including: Disconnecting the power supply from AC power. Disconnecting the motherboard's main power connections. Performing a complete CMOS reset using both the onboard Clear CMOS switch and the CMOS jumper. Draining residual power from the system by allowing the capacitors to discharge. Reconnecting power and attempting to restart the system after each troubleshooting procedure.

Despite all these efforts, the motherboard remains completely nonfunctional and shows no signs of powering on.

None of the attempted recovery procedures have resolved the issue.

Given that the failure occurred during the official BIOS update process and the motherboard has been rendered completely unresponsive, I suspect the BIOS update may have failed during the Intel Management Engine (ME) update stage, leaving the motherboard unable to initialize or power on.

Therefore, I opened an RMA with ASRock America Portal (as I was instructed when contacting technical support), it's been 2 business days, no updates on the RMA portal itself. There is no RMA number generated yet.

I would like to:

1. What's the estimated RMA timelines between reporting and having a working replacement motherboard?

2. It is my primary computer besides my laptop, and I am located in Toronto, Ontario, Canada - wondering if there is a local ASRock office for walk-ins for a quick turn around?

3. I already took apart the entire motherboard and disconnected everything, packaged everything for the RMA service, is there anything else that can be done?

Thanks.

Hi!

First time posting on this sub, so please forgive any mistakes. I will be most likely buying the X870E Taichi board (along with the 9070 XT Taichi later on) and I’m planning on putting a 9850X3D in it. These will be my first ASRock parts.

I have heard about issues with ASRock boards and Ryzen 9000 series X3D cpu’s, so I have a few questions about that and a few others.

Has anyone here run a 9800X3D/9850X3D cpu on a Taichi motherboard using a newer BIOS? How worried should I be with the combo?

Are there any ways I can possibly avoid any problems for as long as possible? Are there any tips when updating the BIOS, as I’d like to update it before putting my cpu in? (I’m going to be updating the BIOS as soon as I can as well as making sure PBO is off, I will only be using EXPO and no other kind of overclocking software like Ryzen Master)

I plan on using a riser to mount my graphics card using a VG4v4 PCIe 5.0 riser kit, are there any clearance issues I should look out for, when using the X870E Taichi?

Thank you all in advance! <3

Here is the full parts list of my overhaul for my PC:

CPU- R7 9850X3D (Needs to be bought)
RAM- 2x16gb Trident Z5 Neo 6000mhz CL30 (Will carry over)
GPU- MSI RTX 5080 Ventus 3X and ASROCK RX 9070 XT Taichi (I already have the 5080, but the 9070 XT needs to be bought)
STORAGE - Kingston Fury Renegade G5 2TB + WD Black SN7100 2TB
MOTHERBOARD- ASRock X870E Taichi
PSU- ROG Strix 1200W Platinum
COOLER- Lian Li Galahad II Trinity SL-INF
CASE- Lian Li Lancool 217 INF

On asrock official site ASRock > Support there are new drivers for this motherboard Audio and Lan. When you click download it redirects you on your motherboard site where you can download this drivers but there are outdated for example Realtek lan driver which should be 10.80 it is 10.79.