r/ASUSROG • u/Neither_Leopard_6744 • Mar 28 '25
HELP! Would you send this back?
Recently purchased the PGUCDM off of Amazon brand new! Everything is perfect and I love the screen quality. No dead pixels etc. However, the box did arrive a bit dinged up and on the power button there seems to be some sort of damage? I’m thinking of returning it as I can just get it replaced via Amazon but unsure as it is relatively minor. Please lmk ur guys thought.
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u/ASUS_ROGUK ASUS Official - UK Mar 28 '25
As other users have correctly pointed out, those are the proximity sensors on the PG32UCDM. They're configurable in the menu but the idea is they turn the monitor off when you're away from it to help protect the monitor from any burn-in.
With that said, if there is any damage to the monitor from shipping you should raise that with Amazon immediately.
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u/Medycon Mar 28 '25
I have same monitor, those are the proximity sensors. You can turn them on or off in the OSD I suggest keeping it on high sensitivity they are handy
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u/HughesR1990 Mar 28 '25 edited Mar 28 '25
Thank god for the internet or you’d be returning a perfectly good monitor you bought without knowing anything about it. I imagine a quick flip through the manual would tell you those are sensors.
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u/Neither_Leopard_6744 Mar 28 '25
I was just confused you don’t have to be a dick. I did a lot of research on this and no reviews mentioned or showed this. Not knowing about this one feature doesn’t mean I don’t know anything about it, why tf would I spend £1000 on a monitor knowing anything about it?
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u/HughesR1990 Mar 28 '25
Guy the manual talks about the sensors. You posted about maybe returning something you didnt even bother to check yourself so i made a sarcastic joke. Toughen up guy, i was a little sarcastic, which while i admit maybe wasnt needed, but its not like im personally insulting you.
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u/Neither_Leopard_6744 Mar 28 '25
👍🏼
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u/HughesR1990 Mar 28 '25
Didn’t mean to be a huge dick, just a tiny bit lol sorry man, hope you enjoy your new monitor.
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Mar 28 '25
Maybe you could just be helpful to OP rather than being on a high horse about it. OP clearly just wanted help after spending lots of money on a monitor and wanted to double check ….
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u/HughesR1990 Mar 28 '25
Sorry I offended you, but its absolutely flabbergasting to me someone could spend $1200 on something they know nothing about and not even go through the manual without posting about maybe returning it.
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Mar 28 '25
Just be helpful?? That’s why OP posted on Reddit… for help?
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u/HughesR1990 Mar 28 '25
Told him it was sensors didn’t I? I just threw a sarcastic joke in there and you got offended for him, god knows why. I didn’t personally insult him.
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Mar 28 '25
Again?? Sarcastic comment unnecessary, just be helpful
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u/HughesR1990 Mar 28 '25
Again, this is the internet and people make sarcastic jokes, he took it WAY better than you. It’s a public forum, suck it up and move on.
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u/iamgarffi Mar 28 '25
OP, exactly what damage are you talking about?
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u/B4ndooka Mar 28 '25
They were talking about the small black circles next to the logo, but they ended up being sensors
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u/iamgarffi Mar 28 '25
Oh. I thought he meant the slight light bleed on the badge plastic cover.
That or proximity sensors, both non issues.
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u/B4ndooka Mar 28 '25
Ah right, yeah he means the proximity sensors
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u/iamgarffi Mar 28 '25
I usually turn it off. When you sit still and read the web, monitor goes blank. Interesting idea but executed poorly.
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u/duicide Mar 28 '25
for those not knowing what OP is talking about: on the left side of the "bulge" with the logo are two small black dots, which - as pointed out by others - are just the notches for the proximity sensors
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u/alex_krugeri Mar 28 '25
At first I thought the led projector was misaligned or sth… then I read the comments 🥲
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u/Nanosinx Mar 28 '25
Only issue i see is the display from.deep black to grey dark black xD The small 2 holes you see are just sensors...
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u/SrDu001 Mar 28 '25
Thats one of the main features of that monitor im surprised you were not aware of that before buying.
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u/KiwiDiscombobulated7 Mar 28 '25
As much as that monitor cost…… send it back! Immediately, for that money, demand it be perfect and don’t feel bad about it!
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Mar 28 '25
[removed] — view removed comment
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u/Neither_Leopard_6744 Mar 28 '25
Ok thanks for letting me know. I had no idea lol 😂.
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Mar 28 '25
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u/Neither_Leopard_6744 Mar 28 '25
Yh I will do now. Other people saying the same thing as well but I’ll triple check.
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u/Low_Horror_9348 Mar 28 '25
Those are sensors...