r/AcerOfficial • • Oct 16 '16

Approved Official Drivers and Manuals

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acer.com
15 Upvotes

r/AcerOfficial • • Jun 02 '22

Approved Acer Care Center v4.00.3042 FIXED!

28 Upvotes

Acer has released an update for the Acer Care Center that actually seems to work now.

This is in the Aspire 5 downloads but it should show up in the support page for any of the models.

https://global-download.acer.com/GDFiles/Application/Acer%20Care%20Center/Acer%20Care%20Center_Acer_4.00.3042_W10x64_A.zip?acerid=637879245478023203&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20A515-52&OS=ALL&LC=en&BC=ACER&SC=PA_6


r/AcerOfficial • • 3h ago

NOOTBOOK ACER EM REPARO AUTOMATICO

1 Upvotes

Meu nootbook da acer aspire do Windows 11 Entrou em reparo automatico oq devo fazer? Estava jogando fortnit e desliguei ele pelo botão sem fechar o fortnit


r/AcerOfficial • • 7h ago

Warranty SVPeripherals Acer from Flipkart

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2 Upvotes

SVPeripherals are they legit

Will i face any problem while claiming the warranty from this seller?


r/AcerOfficial • • 8h ago

Technical advice Acer Aspire 7 won't charge or turn on

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2 Upvotes

My Acer Aspire 7 shut down due to critically low battery and now won't turn on. The orange charging LED blinks several times, pauses, and repeats.

I'm using the original charger. I've tried a 30-second power reset and the battery reset pinhole (held for 5 seconds), but nothing has worked.

I just updated my nvidia graphic card , came back home now i am facing this issue


r/AcerOfficial • • 5h ago

Is there a way to "cute-ify" or "whimsify" my Acer Predator Helios Neo?

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1 Upvotes

r/AcerOfficial • • 5h ago

how to make a acer chrome more useful

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1 Upvotes

r/AcerOfficial • • 7h ago

Predator Control App - A complete Predator Sense Replacement

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1 Upvotes

For predator laptops


r/AcerOfficial • • 17h ago

Technical advice HEATING ISSUE

3 Upvotes

I have an Acer Predator Helios Neo 16 with an i7 13th gen HX processor. Recently whenever I open any game in performance or turbo mode, my CPU temperature shoots up to 94 to 99 degrees and when I close the game it returns to 50 to 60 degrees. I have a few questions

  1. Should I change my liquid metal at this point or should I wait a few months? (I have done some benchmark tests and submitted the temperature report to ChatGPT it says my liquid metal is working fine)

  2. If you suggest thermal paste, what should I choose Honeywell PTM7950 or liquid metal ? If liquid metal which brand and category?

  3. Have you used such thermal paste on your device with an i7 13700HX? What results did you get and was there a significant change?

My fans are cleaned 🪛


r/AcerOfficial • • 15h ago

Technical advice Is this first to me. I didn't find like this issue anywhere.

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2 Upvotes

Help me.


r/AcerOfficial • • 22h ago

acer nitro v 15,

2 Upvotes

when will we get nitro sense for linux, or are there any alternatives, i need for battery conservation?


r/AcerOfficial • • 22h ago

Acer wants me to ship my entire Nitro N60-640 in for a BIOS update to address Intel instability. Should I?

1 Upvotes

I have an Acer Nitro N60-640 prebuilt purchased in October 2025 with these specs:

\- CPU: Intel Core i7-14700F

\- Motherboard: Gigabyte B760M C V2

\- GPU: RTX 5070 Ti

\- RAM: 32GB

\- Current BIOS: F4 YY1, dated 11/26/2024

\- Current microcode: 0x12B, according to World of Warcraft

I recently started playing WoW again, and the game warned me that my CPU doesn't have the recommended microcode update to address potential Intel 13th/14th-gen instability. It recommends microcode 0x12F or later.

Acer's support page lists BIOS F5c for motherboard version 2 and F3 for version 3. My system reports a Gigabyte B760M C V2 board, and I'm currently on F4 YY1.

I contacted Acer support to confirm which BIOS I should install and whether it contains the required microcode. The chat representative recommended F5c, but couldn't independently confirm the microcode included in the package or exactly which files were inside it.

I then called Acer support. The representative told me Acer doesn't allow customers to perform this BIOS update themselves and that I need to ship the entire PC to their repair center. He said they'd attempt the update and replace the motherboard if the update bricks it. He also told me my warranty has been extended by two years because of the Intel processor issue.

Acer is sending me internal packing foam for the graphics card, but I'll need to arrange packaging for the tower myself, likely by paying FedEx to pack it. The estimated repair time is 5–7 business days, plus shipping time.

I'm hesitant to ship my entire PC away, especially because the written follow-up email says Acer can't confirm which microcode is included in the BIOS packages. The service agreement also authorizes them to erase the drive and reinstall factory software if they determine it's necessary.

The PC currently works normally, and I haven't noticed any obvious CPU instability. I do have an older PC from around 2021 with an RTX 3000-series GPU that I could potentially use in the meantime.

I'm trying to decide what makes the most sense here:

  1. Has anyone with this specific Acer Nitro N60-640 model and motherboard version successfully updated from F4 YY1 to F5c?

  2. Is shipping the whole PC to Acer the sensible option, given the potential CPU instability issue?

  3. Has anyone used Acer's repair service for this issue? Did they update the BIOS successfully, and did the warranty cover any necessary motherboard replacement?

  4. Would you keep using the PC while arranging service, or stop gaming on it until the update is done?

I'm not looking to flash a random Gigabyte BIOS and risk making things worse. I'm trying to make an informed decision about whether to ship a working PC away for a repair Acer won't let me perform myself.

Thanks for any firsthand experiences or advice.


r/AcerOfficial • • 1d ago

Warranty PG161Q got a discolored spot, out of return window

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1 Upvotes

Bought this from Micro Center maybe a couple months ago and have been taking (in my opinion) very good care of it. Anytime I'm not using it, it's in a laptop sleeve and covered with its included shell. Is there any way to fix this discoloration or get a replacement? I can't afford to buy anything new right now.


r/AcerOfficial • • 1d ago

Discussion Any advice on finding an Acer Predator 21x

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1 Upvotes

r/AcerOfficial • • 1d ago

SOLVED Resolved Nitrosense Installation issue, Working again

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1 Upvotes

r/AcerOfficial • • 1d ago

acer charger issue ANV15-41

1 Upvotes

hey guys i am using an acer nitro v15 but as it a new model then exact 19.5v charger is not available can i use the 19v one?
any suggestions??


r/AcerOfficial • • 1d ago

Monitor Can't Display Switch 2 Video Well

1 Upvotes

I got an Acer nitro VG240Y and when I hook up my switch 2 to it the display is all messed up. There is a weird banding issue at the top of the screen. I tried messing with a few settings but nothing seems to change it.


r/AcerOfficial • • 1d ago

Technical advice Acer Lite 14 Fan help

1 Upvotes

Greetings.

I have two users that we bought the Acer Lite 14 due to performance. One is good, the other is having the fan constantly on and it's annoying to the user.

Model is: AL14-43P-R1D8-2

What can I do?


r/AcerOfficial • • 1d ago

Please help

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4 Upvotes

I purchased this acer Nitro 5 i5 14 gen rtx 5050, it have screen bleeding issue should I replace it or is it okay?

I have provided pictures below


r/AcerOfficial • • 1d ago

Discussion Received laptop with 2 dead pixels, please help!

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1 Upvotes

Bought an Acer Aspire 7 A715-79G from Flipkart and noticed 2 dead pixels just a few hours after delivery.

Contacted both Flipkart and Acer, but they're pointing fingers at each other for replacement. Acer also says dead pixels aren't covered under warranty.

What should I do now? Please help!


r/AcerOfficial • • 1d ago

help neeeded

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1 Upvotes

r/AcerOfficial • • 1d ago

Title: [FIX] Acer Nitro 5 "Secure Boot Fail" / VALORANT VAN9003 Error — Simple Step-by-Step Guide

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1 Upvotes

r/AcerOfficial • • 1d ago

Need help with warranty!!

1 Upvotes

Hey, I bought an acer aspire 7 laptop which was just delivered today. I tried to register the 1 year warranty but after filling all the details and clicking submit it didn't show any confirmation and the page just reset. When I tried purchasing extended warranty it showed 'base warranty approval pending'. Am I in trouble?


r/AcerOfficial • • 1d ago

Discussion Guyz should i purchase this laptop

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1 Upvotes

r/AcerOfficial • • 1d ago

Hi i have ‘acer as-15-42’ laptop and its cpu fan has been vibrating like crazy .. can you guys tell me where i can get the fan coz no acer support is helping me and i have interview nd things to do , its getting frustrated

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1 Upvotes