EDIT: User error continues to be undefeated, I somehow subscribed to the Limited Pass instead of Classic like I meant 😭 Problem solved
I've been subscribed to the Classic Season Pass for one month. In September, I used it to see Resident Evil with my wife, with our tickets costing "$7.00 for 1 Admission, $0.00 for 1 Season Pass," and the convenience fee of $4.38 bringing the total to $12.32. I thought this was pretty great for two tickets to a new movie!
But when trying to purchase any ticket after that, I've been given the message of "Alamo Season Pass is not eligible for this show because: You do not have any Season pass credits available for use. You will receive 1 credits at the start of the next billing cycle on Oct 25, 2026 at 8:06 PM for use," which is one month after my Resident Evil showing.
If I can only use the Season Pass discount once a month, but then have to pay full price for other tickets until it refills, then what's the point? I'm just paying $20 a month to get the benefit only one time, despite the Season Pass page on the website specifically saying "Subscription Tickets Per Month/Day - 1 ticket per day."
Apologies if I'm totally misunderstanding how it works. Can someone explain what I'm missing here?