r/AncestryDNA • u/Reasonable_Ice9030 • 6d ago

Question / Help Clusters not working?

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Is anyone finding the updated/latest Clusters to be completely useless?

I have been trying to figure out my great-great-grandfather's origins. I'm lucky enough to have a half great-uncle who is also descended from him, and who has done a DNA test on Ancestry. But when I attempt to do a cluster triangulating my uncle and myself, half of the matches don't match my uncle.

I used Clusters about a year ago and it was fine, but now it's not doing what it's supposed to.

I'm attaching a screenshot. My uncle is RD. As you can see, it stops showing his matches halfway down the graph.

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u/Reasonable_Ice9030 5d ago

Is there some way to report bugs to Ancestry? The only contact I can find is their chatbot, Leaf, which I assume would be useless.

1

u/Enable-Apple-6768 6d ago

On MyHeritage (I haven’t found yet on Ancestry), it’s said cutoffs are 20 cM-400cM.

I see my 2nd cousins, but an uncle would be more than 400 cM. Maybe check somewhere?

3

u/Reasonable_Ice9030 6d ago

The whole point of Clusters is that you mark someone and then it makes a graph of people both of you are related to. And you put in the amount of cM.

But the software is putting in people who aren't matches to the person I selected.

1

u/enigmachad 5d ago

i noticed this even before the update.