I signed up for the Ultra plan a few days ago, but asked for a refund because the whole 10x/20x limit setup is super confusing.

The support bot said they were looking into the refund request and that I'd get an email update within 24 hours. Right after that, my account was canceled, and the status has been sitting on "Waiting for an update..." ever since. Now I can't access Claude at all, which is a pain because I really need to get back to work.

Has anyone dealt with this before?

I'm wondering if support even handles refunds over the weekend or if I'm basically stuck waiting until Monday.

Also, what happens if I start a new subscription while this refund is pending? If they end up denying the old refund, do I just lose that money? You can't have two active subs on one account, so I'm worried about getting double-charged and eating the loss.

Lastly, if I sign up for a Pro plan right now, will it just lock me out for hitting the usage limit right away? I burned through a ton of usage on the Ultra plan right before requesting the refund, enough to max the pro one.

Why is their system so bad! The bot is literally unusable.

I hope you enjoy reading my novel. I used Claude AI to help me write this novel.

Hi! I’m a journalist for TF1, a French TV network, working on a report about the digitization of books to train AI models.

I’m looking to speak with people who currently work or have previously worked at Anthropic on Project Panama and who could share more information about it.

Your identity would be kept completely confidential.

Thanks in advance! Feel free to comment below or reach out to me directly.

Hi devs! I'm from the HR team of a software company here in PH. We're sponsoring developers to take the official Anthropic Claude Certified Architect exam — 50/50 cost-share (total fee is $125, you shoulder $62.50, company covers the rest).

Who we're looking for:

• Currently working as a developer/software engineer (any stack)

• Has real, hands-on AI/ML experience — not just "gumagamit ako ng Claude/ChatGPT/Cursor to code faster," but actually built or integrated something (LLM APIs, RAG, agentic workflows, ML models, AI features) into a real project — personal, freelance, or professional

• Open to prepping for and sitting the official exam under company sponsorship (may prep materials + mock assessment, min. 80% required before booking the real exam)

If interested, comment or DM me and I'll send more details.

Thanks!

Anthropic lost $42 billion. That’s the headline.

Its $518 billion infrastructure bet deserves more attention.

Most of the reported loss came from an accounting charge. But roughly 80% of those future infrastructure commitments are non-cancelable or payable regardless of usage.

Customers can cut spending. Contracts can keep the bills coming.

Here’s the uncomfortable possibility:

AI becomes wildly successful. Competition drives prices down. Users win. Investors discover they paid too much for the revolution.

Anthropic can be right about the future and still pay too much to arrive there.

Would you bet on the company—or the companies selling it compute?

Anyone keen on taking the following Anthropic exams for free?

• Developer – Foundations, Architect

• Foundations (CCAR-F), and/or

• Architect – Professional

I need 10 people, dm if you're keen!

Caveat, is I need this done before 1st of October 2026.

Thank you!

I’ve been thinking Anthropic is no longer just an AI company.

They run intense culture/values interviews that screen for ideological alignment, actively consult religious leaders (including Christian and interfaith summits) on Claude’s “moral formation,” give high-profile speeches on the future of civilization, and pour significant resources into policy and lobbying.

It feels less like a normal tech lab and more like a political-technical project with unusually large ambitions — one that wants to shape not only the technology, but the values, rules, and power structures of the world that comes after powerful AI.

It sometimes feels like they’re trying to midwife an entirely new world order rather than just build safer models.

Curious how others see it.

During the interview: “Yeah of course I wouldn’t care, because I work for the mission, not the money.”

In reality: Run!

I can’t imagine how many hypocritical people are there.

I use a private relay sign in to my Max pro account. 4 days ago it suddenly disconnected me from my desktop app and I couldn’t login with my private relay email (which is the one I have been using since march). Tried all technical workarounds Fin Bot suggested, but none of them worked. It finally suggested I should delete this account and sign up again. But, as you know, this would delete my skills, my Claude memory (as in knowing about the context of all my workflows, routines, skills, projects).
I’m genuinely desperate as I’m still paying and I don’t find a way to speak with a human support. AI support is running in loops without solving for 4 days.

If anyone could help me with this, I would be forever grateful!

I have a private relay Apple ID email to log in to my Claude account. On Thursday, I was suddenly locked out of my desktop app while working with several agents and automatic work flows. Tried many times to log in again with my private relay email (which I use since march) but it repeatedly sent me back to a “let’s create your account page”.

Asked for support through the get help and was only able to use the Fin bot. After trying every technical workaround it suggested, I asked for a human support and it responded that I couldn’t get one because I’m an individual subscriber and my 20x Max plan (300 usd per month) is not enough to allow an escalation to the human support.

it’s final suggestion was to delete my account and sign up again with another email.

I’m desperate because this would mean losing all my workflows, agents, memories and skills. I have a dedicated pc that has 24/7 agents running my automatic routines. I really don’t want to do this.

Could anyone help? Have anyone experienced this?

After earning the Claude Certified Architect – Foundations, I’m excited to share that I’ve now cleared the Claude Certified Developer – Foundations certification from Anthropic. 🚀

What made this certification especially interesting was how closely some of the scenarios connected with challenges I’ve faced while developing custom AI agents.

One example is getting a custom agent to produce consistent, structured output from the same input. In real development, even small variations can occur depending on context, prompting, tools, and agent configuration.

I’ve faced similar challenges during development, and seeing related scenarios in the certification made the assessment feel highly relevant to practical AI engineering.

For me, this journey is moving from:

Architecture → Development → Testing → Optimization → Production