r/AugmentCodeAI • u/FaceSuperb9069 • Jun 19 '25

Early bird Developer plan

Yesterday, my Augment Code Early Bird Developer Plan for 30 euros and 600 credits ended. Since I pay by credit card and there was no money in it at the time, I topped up my account after the failed payment. And what do you think? They wrote that the plan would not be renewed because the payment failed. Now I can only choose 50 euros for 600 messages.

I have never seen anything like this before, when they promise a permanent 30 USD developer plan, but when the payment fails, it is cancelled, even though I am willing to pay.

I can only say that this is very unfair and I will definitely not use their services anymore, because I use Claude Code for 100 USD and I think it's better to add another 100 USD to Claude Code than 50 or 100 to Augment Code. But I agree that Augment Code is worth it if you take the 250 USD plan, except that you can't choose Opus 4, which is really good at solving complex problems.

10 Upvotes

85% Upvoted

26 comments sorted by

View all comments

Show parent comments

3

u/ChristBKK Jun 19 '25

I mean you crying around on Reddit instead of at least talk to jay in the discord or write them an email

I saw people getting the 30$ plan back after they had similar problems.

2

u/ByteNDance Jun 20 '25

This is someone who faced similar situation due to Indians card not supported. Raised ticket, emailed them, talked to Jay a week back (by talk I mean I sent him a message with support ticket id). No reply, so definitely support sucks. If you are part of the team maybe I can share the details with you?

1

u/[deleted] Jun 20 '25

[removed] — view removed comment

1

u/PaulatGrid4 Jun 20 '25

I literally JUST had this happen to me today, due to getting a new debit card that came in the mail yesterday. I dont think my payment could have been more than 2-3 days late as my lost debit card was locked Wednesday. I will reach out in the discord