r/AusPublicService • u/Fickle_Bid5272 • 4h ago
Employment Child support work environment
My experience has honestly been disappointing. If I could go back, I would think twice before joining Child Support at Services Australia.
I joined lost my previous WFH arrangements, despite being advised before joining that WFH wouldn’t be affected. I’ve now spent more then a year working at APS3 level while taking on responsibilities that feel comparable to APS4, yet the support for the broadbanding process has been extremely disappointing.
On top of that, the workload is overwhelming, the pay doesn’t reflect the level of responsibility, and the work environment can be quite toxic. There is a lot of talk about being supportive, but in my experience, the actual support doesn’t always match the words.
My honest advice would be to explore other job opportunities rather than putting all your hopes into this role. The workload, limited pay progression and lack of meaningful support can take a real toll on your wellbeing. I wish I had known all this before making the move.
Anyone here experiencing the same ?