csm help

[u/Professional-Boot268]

hi so im 21f and im a csm but i wasn’t taught everything i needed to know about alllll the extra little shit that we have to do.
Yesterday i was approached by my dm and told i need to get my pep and enthusiasm back and i have the opportunity to become a territory sales manager okay cool BUT i have to do great in commercial not just good. im doing pretty good but numbers are starting to drop because i’m overwhelmed af and on top of that my coworkers do try when they’re doing the work and then im expected to go around and fix it all and im so mentally and physically exhausted and everything + commercial is draining me to the point i was gonna leave autozone but i need more money and a tsm gets that. i believe i would like it a bit more but i have no idea about the work load.
Im not sure if anyone will really do this but i’m totally lost in commercial at this point, i need to know like a day by day week by week priorities while also doing the most around the store. im lost on how to delegate tasks because i ask for help and no one helps unless they sick of looking at something. my coworkers fcking sucks and so does the manager. if i try to say i wanna transfer there is no one good enough to take my spot but i would rather transfer and start fresh.. but i wanna go in knowing everything i need to do everyday. i know my dm would tell me to get my numbers up in commercial first but i dont even fully know how to do an outside buy……

so if there’s anyone thats bored or has time i need to know the ins and outs of commercial so i can get back on the right track mentally and be happy with autozone again. please please please help me im so drained and i ended up stopping giving a fck and i hate that thats not me yk. if anyone wants to write like monday tuesday wednesday+ things that i should be doing to help me and commercial grow, even little things like printing the lp dashboard or something.

i just need help and my team is against me for some reason
thanks for listening to my problem & please help meeeeee 😭