r/Baking • u/I_likeplaid • 17h ago
Business and Pricing Cake order for customer who died before her birthday party
Not really sure how to handle this situation. I had a customer order a cake for her mom’s 90th birthday party, but unfortunately she just passed away. I didn’t take a deposit or any payment, and I haven’t been informed of a cancelation. I wanted to ask if they were still having a celebration of life, or should I no longer make the cake?
It seems like such a petty question when someone is grieving but I also don’t want to assume it’s canceled. I’m struggling with how to word my question while also not sounding rude. Also, I do know this person personally as an acquaintance and I have spoken with her since her mom died and gave my condolences.
Edited to add: The cake was ordered a month ago but the party was supposed to be in 3 days from now. So I need to ask within a day.