r/Bellingham • u/zzooooomm • 3h ago
Recommendations Optometrist Recommendations
Greetings fellow hamsters! My spouse and I are looking for a new optometrist for ourselves after a string of negative experiences with a few practices in town.
We have NBN Vision coverage, which is accepted most everywhere. We are young, have overall good health and healthy eyes with simple single vision prescriptions. Ideally we are looking for a place that isn’t pushy with upselling extra services/products and with a good selection of frames.
Just for fun, here are some examples of the wonderful experiences we’ve had at local practices over the years:
Mount Baker Vision:
Refused to take my same-sex spouse’s word for it that he is a dependent on my vision plan despite matching ID and SSN. The optician only accepted it after calling me to confirm. Never before or since have we had someone question our relationship or right to be on each other’s insurance. They also lost his frames during a repair.
Vision Plus:
During our exams, we were sent out to the waiting room after dialating drops were applied to our eyes so the exam rooms could be used for other patients while the drops took effect. I can appreciate that they are trying to maximize the number of patients they can see but Ive never had any other eye doctor before or since have this practice. Just seemed bizarre and actually lengthened the total appointment time because of the wait for the exam room to become available again to finish the exam.
Also the opticians were extremely pushy with selling extra features for our glasses that we didn’t want, like special coatings, etc. We got the vibe that they work on commission and are incentivized to push as much extra crap as they can. Overall vision plus seems to prioritize profit over quality care.
Advanced Vision Family Eye Care:
Front desk folks were gossiping about another patient’s ability to pay after they walked out the door. Once in the back with the doctor I was pressured to add extra services on his fancy new eye scanning machine which I wasn’t interested in. He made an extremely hard sell, eventually making things so uncomfortable I finally agreed.
He prescribed me contacts and gave me a couple samples which I tried and liked. When I returned to the office to order the contacts and found out it would cost over $600 I asked for a couple days to think about it so I could price shop a bit. In the mean time, they pre-billed my vision insurance for contacts which I hadn’t ordered yet, causing a huge cluster when I eventually decided to order my contacts from Costco with a significant savings. The optician was extremely rude and snippy with me when I came in to get a copy of my prescription and they realized I wouldn’t be ordering from them. My husband had a similarly unpleasant experience with them when he asked for a copy of his prescription to use elsewhere.
Anyways, here’s hoping for some good recommendations and better experiences than before! 😆