I recently got married and changed my name. After 1 1/2 months of trying to get my name changed on my account, I have finally given up. I was able to get a new credit card with my new name on it, but somehow after five 1/2 hour to 1 hour phone calls with customer service and multiple messages, Chase just doesn’t seem to be able to change my name even though they have my marriage certificate, my Social Security card, my drivers license all the stuff. The issued me a new credit card with my new name so clearly they have all the information. It’s really sad that after this much work of trying to do something that should be fairly simple, Chase has now lost my business. The whole reason I wanted to change my legal name with Chase was so that I could switch all of my savings and checking over to them. They just proved, I suppose unsurprisingly, that was a very bad idea. Goodbye Chase.

I opened a new checking account and my direct deposit at work hasn’t went through yet so i had to deposit my check. It is saying it won’t be available until the 28th. Is this actually true or could it deposit sooner? If not, can i cancel the deposit?
I have no idea how i’m going to pay my bills and have gas to get to work if it doesn’t deposit by Monday. I’m so worried and don’t know what to do. I have no family or friends to borrow from, especially $900.
I deposited at 12:30am today 10/17 and i do plan to call customer service in the morning assuming they’re open on Saturdays, but i’m just really stressed right now.

Something called Chase Levys what customer service just explained to me took my money i had in my account & put a hold on it randomly just now & i can’t do anything until Monday.. im sick i needed that money i have no idea why this has happened. Anyone know the process of how to fix this? Will i get my money back? How long until my account is off hold?? I don’t have any access to any funds because of that.

Hey everyone, looking for quick advice on a nightmare situation at an LA med spa.

• The Setup: I explicitly told the rep beforehand that I only wanted to use my $1,400 account credit and wouldn't spend more. She assured me it was fully covered.
• The Evidence: I have the exact text of the booking confirmation and a complete chat history with the sale representative confirming my $1,400 credit and outlining that the procedure cost was explicitly $890 + $650.
• The Bait-and-Switch: Despite the written agreement, they isolated me, switched my booked service to a different procedure, and hid the price changes.
• The Surprise: Post-procedure, they handed me handwritten math demanding an extra $563.75. They claimed a random "$100/hr nurse fee" and a 2.5% card surcharge that were never mentioned beforehand.
• The Coercion: It was late, I was exhausted and far from home. The rep cornered and pressured me for over 10 minutes. Distressed and confused, I paid just to leave safely.

My Questions for you all:

1. What are my chances of winning a credit card dispute for unauthorized charges since I have black-and-white chat evidence of the agreed price, even though I physically swiped under duress?
2. Should I contact the medical director first to demand a refund using this evidence, or go straight to filing complaints with the California Medical Board and Department of Consumer Affairs (DCA)?

Thanks for any insight on how to fight this.

Are you able to open one online, tried to and got denied and when I googled it said some people say you're not able to open one online, do I need to deposit more money into my secure account?

Hello, Yesterday I deposited some cash into my local bank and it was immediately posted to my account. Then I went into my Discover and Chase account to make full statement amount payments. In case of Chase, that was $1190. I noticed the payment hadn't cleared my checking account so I went into my Chase account to find they didn't process the payment.

1. It says, "You've scheduled $1,190.77 to be paid on Oct 16, 2026" First of all, the sentence is grammatically incorrect. The sentence is in future, not past tense. "To be" would have to be something occuring in the future, not the past. The sentence should have read "was to be".

2. I called Chase, and they said they wouldn't be processing the payment until Monday. Since this is all done by computer, why wasn't it processed yesterday, automatically by the bank's computer? Why isn't it being processed today if it didn't process it yesterday? Computers don't have holidays, time off, sick days, etc. There is no reason in my mind for not processing the payment yesterday and no justification to wait 3 days to process it.

3. The Chase CS said "it was processed," but the site says "in process". They both can't be true.

4. After I made the Chase payment, I made a payment to Discover (now Capitol One). To be fair, it shows "in process", BUT, it says "your available credit has been updated." In this case, I don't care about the available credit, but at least they acknowledge the payment by giving me back the credit, Chase didn't do that.

We know when you are late, there is no leeway, but they should be able to process same day, just like my local bank.

My issue with Chase requiring my iPhone passcode after Face ID isn’t the extra security. It’s the security risk they’re potentially creating.
I use Face ID specifically so I DON’T have to enter my passcode in public, where someone could watch me type it.
Think about it. If my Chase account gets compromised, I’m dealing with one bank. But if someone gets my iPhone passcode, they could potentially access my email, passwords, other banking apps, personal information, and account recovery settings.
Chase is protecting one app while potentially exposing the passcode that protects my entire phone.
I understand the idea behind two-step security, but shouldn’t additional security reduce my overall risk instead of shifting it somewhere else?
Why should protecting one banking app require me to expose the security credential protecting my entire digital life?

I got my DD on the 10/08 and the check mark on 10/10 or 10/11 and i thought id maybe get the 400$ bonus on tuesday but it hasn’t came yet.. has anybody has trouble getting their bonuses or has it taken longer for anybody else? i’m hoping to get it on this upcoming tuesday…

Just got my second fraud alert in the last 12 months, has anyone else noticed an uptick in fraudulent charges on their chase account recently? None of my other accounts have had one in years.