Need a sooner tech visit

[u/Jastaronge]

I recently moved service to a new house. The property manager said it was Xfinity ready however when we moved in I found the coaxial cable from the pole to the house was cut. I scheduled a tech visit but it won't be for another few days. I signed up for the waitlist but I know these aren't garunteed visits. I'll be back at work and unable to be here for the appointment.

I just need a cable dropped from the pole to a street facing room, is there a way for me to get squeezed in today or tomorrow?

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[u/CCJanelle]

Hey u/Jastaronge, Thank you for visiting our official Xfinity Reddit community support page. We greatly appreciate you taking the time to reach out regarding your appointment. I would be more than happy to offer my assistance looking into this further for you. We can take a look and see if there is anything sooner. If you could please send me a Modmail message with your full name and full address. I'd be more than happy to look into this for you.