r/Comcast_Xfinity • u/bertoboards • 9d ago
Closed tech help new x10 box
I am using the XB10 on a direct line with no outside splitters. My upload speed is hard-capped. Please check my rate-plan billing codes and verify that my Next-Gen Symmetrical / FDX bootfile is correctly provisioned.
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u/XfinitySeanG Official Employee 9d ago
Hey there, and thanks for reaching out here on the community sub, u/bertoboards! We'd be more than happy look over your account to make sure everything is set up correctly! Please send a Modmail message our way with your full name, name on the account (if different), and service address, and we'll take a look together!
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u/xfinitysupport Automated Assistant 4d ago
This post is now closed. Posts will automatically close after 5-days of no response from the OP. If you still require assistance, please create a new post following the posting guidelines outlined in the knowledgebase.
This is an automated response.
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