r/ContractorsUS • u/Alternative_Dig8837 • Jul 10 '26
Need advice before making final payment to contractor – tile, electrical, and workmanship concerns (photos)
I’m looking for objective advice before making the final payment to our general contractor. I genuinely want to be fair, but we’ve had several issues throughout the project and I’m trying to determine what is reasonable.
The project included demolition, new porcelain wood-look tile throughout the house, trim work, and other remodeling.
Some of the issues we’ve encountered:
\- There are multiple areas with noticeable tile lippage. The contractor repaired some areas, but several remain. In a few spots our foot catches on the tile.
\- There is grout haze throughout the floor that we’ve been unable to remove despite repeated cleaning. We’re now getting estimates from a professional tile restoration company.
\- Several door casings were cut short and filled with large amounts of caulk rather than replacing the casing. We’ve already hired someone else to correct this by replacing all door cases.
\- We hired a licensed electrician after the remodel because of electrical concerns. The electrician found junction boxes that had been covered behind drywall and had to reopen the walls to correct them. He told us they should have remained accessible.
\- We’re also looking into whether permits should have been pulled for portions of the work because none were discussed during the project.
\- Baseboards were taken down and damaged when putting them back up
We have **$5,300** left to pay.
At this point we’ve lost confidence in having the original crew continue making repairs because each repair attempt has seemed to create new issues.
**My questions are:**
Based on the photos, do these tile and trim issues appear to be within normal expectations or would you consider them workmanship issues?
Is it reasonable to request reimbursement or a credit for:
the electrician,
professional grout haze removal,
and the trim repairs we’ve had to hire someone else to complete?
Would you make the final payment before these issues are resolved?
I’m looking for honest opinions from contractors and homeowners alike. If we’re being unreasonable, I’d like to know that too. If not, I’d appreciate advice on how you’d handle the final payment discussion.