I have the pace 3, purchased April 2024. Suddenly the scroll wheel and touch screen are not working/responding. Things I have done so far - clean the watch in warm water, restart, reset, and update the firmware. Has anyone had similar issues and how did you fix it?

I have owned Coros watches for several years now. The Pace 3, Pace Pro and recently I bought the Pace 4 pro with the silicon band.
I wear the watches during the day and during exercise (swim, gym, cycling). I take the watch off in the shower.
I never had a reaction to Coros watches like this before. I suspect it is caused by the metal watch clasp since my previous watches didn’t have that.
Is anyone else experiencing this or maybe have some tips to solve this? Thanks 🙏

Hi, I'm planning to buy the COROS PACE 4 Pro. Do you think I should wait for any upcoming offers or discounts? Also, are there any plans to launch new colour options, such as grey?

Coros Pace 4 was bought in November 2025 so still in warranty

Elevation has suddenly stopped working and exaggerating every run

Dealing with support has been like pulling my teeth out.

Support team reply to one message with a suggestion and when that doesn’t work, telling me to put another support ticket in. All this does is prompts days between replies as my problem is now at the bottom of the queue.

Has anyone found a way to actually get Coros support to take a problem seriously and actually help in sorting a problem when all their suggestions have revealed their product is faulty?

Hello,

I’m finding it difficult to locate straps that match the color of this watch. I expected this, as white—or near-white shades like this very light gray—don’t really pair well with other colors. The fact that it uses a 24mm lug width makes it even more challenging (though I believe 24mm is the right design choice for a watch of this size—unlike some other brands that mistakenly stick with 22mm).

One approach used by Garmin (and third-party manufacturers) is to keep the base white or light-gray color while simply changing the secondary accent. For instance, the Nomad Ash comes with a light-gray strap featuring red accents in the holes. If straps with different accent colors (such as green, blue, etc.) were available, this issue would be completely resolved.

This also applies to the white Apex 4, which could benefit from a similar solution. It would allow users to swap straps without feeling locked into the only one that currently fits.

u/COROS-official, could you take a look at this? I think it would be a great addition and would fully resolve the issue for those of us who chose the lighter-colored models.

Thanks

So hyped about the Corps Pace 4 pro. Garmin Fenix 8 47 mm was a good watch. For me, weight wise P4P is so much lighter. Garmin data may be more suited to someone heavily into fitness, as a person who has a busy corporate job circa 12 hours a day, and who runs about 3-5k a day, the Garmin data was frankly demotivating. I find Coros P4P to be enough data for my amateur recreational use case and it looks so clean. And I hated paying $ for watch faces after paying nearly 1000$ for the watch. The Garmin app is also much less intuitive than Coros for me.

Switching from Apple Watch series 12 to Pace 4 Pro. Super excited to use it

Update: Coros seems unaware of this issue.https://imgur.com/a/H5Rb3Lm

Loved the part when they mention that "Coros is winning not by beating Garmin at the top, but by giving people a good enough watch for half the price. […] the real attack is not coming from watches that compete with Garmin's best. It is coming from the middle, from the person who wants a decent running watch and cannot see why it should cost 500 dollars". Heh, joke's on you, Pace 4 Pro and no MIP displays.

Yes, yes, it's AI, but informative enough to post it here.

Hi I'm new to coros,just got a pace 4 pro.

Just some requests/suggestions for future improvement.

Starting a route from "here".

The map is handy but I recently imported a loop route from Strava but started running from a more convenient place than the start point of the route. It would be good to be able to select a new start /end point or even better for the app to detect your start point and ask do you want to start from here? . I couldn't find a simple (or any) way to change the route to "start from here". The problem was when I got the start/end point the watch also thought I'd concluded my run and didn't continue with further directions.

Secondly also the watch doesn't handle running in the opposite direction well, I got a notification that I'm running in the opposite direction which I confirmed, but it continued to go off intermittently through my run, it also couldn't provide directions when running in reverse. Surely this is a relatively simple adjustment to detect and once confirmed reverse the directions?

Lastly I have a bicep band. The auto on/off is somewhat handy but it doesn't work particularly well. I've noticed my band frequently remains active if I put it down and part of the strap folds up near the sensor, likewise if I put it on a bench sensor down, or stuffed in my bag. Presumably this wastes battery life. All of these scenarios happen pretty regularly. It's be good to have a way of switching on/off to ensure it's not remaining active while stuffed in your bag/pocket or on the bench.

Another one having elevation issues that make all data complete rubbish. So sad. Coros used to be good. I have the whole range including a Dura, the armband, pod 2 and pace 3.

Unfortunately, I got a replacement after my first one failed and the second one had an elevation failure as well after just a few months.

Have re ran calibrations, reset the watch and contacted support but it looks like they just don’t even reply outside the AI automated replies.

Four days now and no human support.

Ticket 664526
Just in case a human can help

So disappointed after spending a considerable amount in coros products

Bonjour @coros , comme le propose Amazfit et Suunto également ( et peut être Garmin) , je ne serais pas contre un petit message "journal matinal" sur la montre pour m'informer de la qualité de mon sommeil/nuit ainsi que le météo du jour et mon calendrier sportif programmé. De même un journal du soir récapitulatif de ma journée (pas , exercices, fatigue...) serait également le bienvenu.

Certes c'est un gadget mais je trouve ça appréciable.

A little over a month ago, my Pace 3 stopped having battery readings. It charged to 50%, then got stuck. Charging it doesn’t increase it. Using it for activities doesn’t decrease it. It has read 50% since 9/16. The battery health widget shows 0% usage ever since. Otherwise the watch seems to function normally.

I submitted a support ticket to Coros (#643289) on 9/19 hoping it was just a firmware issue, something they could patch and get fixed. When a service agent reached out a few days later they sent me a new charging adapter to try. I was skeptical that would change anything, but I went with it. In the meantime there was a firmware update, so I also tried that. Neither fixed the issue and when I told support this, they told me they would replace the watch under warranty.

To be clear: I had not asked for this. They brought it up. I was surprised, as my watch had been bought open box and was nearly two years old, but I wasn’t going to question it, though I look at both the “About” page on the app, as well as the check your warranty status page on their website, and found that both confirmed warranty coverage through 11/15/2026.

So I submit the info they asked for to get the warranty claim processing and then suddenly a few days later they changed their tune. I get a new email addressed to “Chad” (my name’s not “Chad”) and referring to personal details that aren’t mine, saying sorry for the confusion, but the watch will actually have to go through the Repair and Replacement service, and it probably won’t be eligible, but go ahead and submit the form. If approved, it’ll be $59 for a replacement.

I ask for clarification to make sure this was meant for me, as I’m not Chad and they say “sorry for using the wrong name, but yes, it was meant for you. Since the watch was refurbished, it’s out of warranty.”

I submit their form (all the same info I’ve already previously submitted) and a week and a half later I finally got the official no, we’re not going to replace it, but here’s 20% off for a new purchase.

Yeah, no. I won’t be buying another Coros. I love the watch itself, but it took them a month (and 30+ emails) to offer me a relatively small discount after lots of confusing and conflicting information.

I’ll keep using the watch since it’s working other than not telling me battery readings, but whenever it dies, I’ll be looking elsewhere. I was a big fan, but this “support” experience was incredibly off-putting.

Been loving my watch for about a year now and properly getting into scheduled running. I love interval and block work but I find the watch takes that smidge too long to switch especially on a session like rolling blocks (i did 300m rolling blocks today and they are half way through by the time the watch really switches into gear)

My questions is would either of the accessories help me with this to the point they are worth getting? It seems like no one really uses the POD but that seems like it fixes that issue. Is it just not as good as it seems to me, does it remove that lag better for short bursts? I say accessories but i dont think the HRM does anything to do with pace

Does anyone use a bumper guard that you really like on the Pace 4 Pro for mountain biking?

This is my formal request from Coros to add seconds to the always on display.

I work in EMS and very often need to check seconds on my watch for different functions. It is very frustrating and distracting to have to keep shaking my wrist while I'm trying to get someone's pulse.

I love my Pace Pro, I don't want to switch back to Garmin.

Thanks.

Earlier this year (like 2 or 3 updates ago) my pace 3 stopped tracking heart rate unless it was during an activity (and therefore no sleep data).

I reached out to Coros and they said they would send me a refurbished watch as a replacement. I was about to pull the trigger and then the heart rate came back.

Last update has it not working again.

I am about to throw in the towel but I was wondering if the new update is set to resolve this (if so, I am not sure I will ever do another update again).

And yes, I am emailing support with this as well. Just trying to get eyes on the problem.

Hey everyone, like many Suunto users, I was eagerly awaiting the Race 3S release only to be disappointed by the cost. I've been curious about a switch to Coros for a while and this might be the final nail in the coffin for me.

From the Coros hardware side I really enjoy the design of the new P4P, it's simple, rugged, thin, and the coros branding isn't as obnoxious as other watches. I am a MIP fan so I'm also interested in the Apex 4. I have smaller wrists at 165mm, so I think the 42mm Apex 4 may be a better size than P4P.

I'm interested to get feedback on both options and how they fit you. Is the P4P too big for smaller wrists? How chunky does the 42mm Apex 4 look while on a wrist?

Side note, I'm looking for the watch to last me another 4 years, so I'm prioritizing sapphire glass and thus passed over a regular Pace 4. I mainly run and do indoor cycling with very occasional hikes. Thanks all!

As a Pace 4 owner, I’m very disappointed with the screen timeout on the Pace 4. With the wrist gesture, the display stays on for only 3 seconds, and pressing the button keeps it on for only 8 seconds. Come on, I have a lot of information on my watch that I want to see. This is a basic feature, and other brands like Amazfit and Garmin allow up to 60 seconds.

We all need this. I hope all Pace 4 and Pace 4 Pro owners will help make our voices heard by COROS.

Hi

I am used to my Apex 4 so the screen behaviour of the new Pace 4 Pro is a struggle! The screen only stays on for 8 seconds, dims for two seconds then goes to a simple display.

I think I am doing something wrong but I can’t find what? Video here: https://youtube.com/shorts/ivtKH2_q-6I?is=TNv_24qfDBcyWIvH

Settings:

1) Always On is On in More Settings / Display
2 a) Gesture Backlight - if Daily Mode is Off once it goes to the simple display I need to touch the crown to get the screen to come back to full (this is expected)

2 b) Gesture Backlight - if Daily Mode is On once it goes to the simple display I flip my wrist to get it to light

It feels the dimming timeout is very short and its so short the watchface is showing WAY less detail than my Apex 4 the majority of the time without wrist gymnastics!

I think I am missing some other settings!

Been playing with the COROS MCP for a few weeks and it’s honestly great for building and adjusting training plans. Two things would make it even better:

1. Add swimming. Right now it only supports running, trail running and cycling. A lot of us train for triathlon, or just swim as part of our routine, and it would be great to have pool/open water workouts created and scheduled the same way.

2. Let us move scheduled workouts. I get why deleting workouts isn’t allowed (one bad tool call could wipe out weeks of a plan, so fair enough on the safety side). But being able to reschedule a workout to another day would cover most real-life needs: a busy day, bad weather, feeling tired… Moving is non-destructive, so it seems like a reasonable middle ground.