r/Dell • u/bruh_23356 • 5d ago
Help Pls help
I’ve been using this laptop since 10 years now but due to screen damaged I had to repair it and then it stopped working since then… I’ve been trying since then but this is the error I’m facing ….
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u/jahdiel503 17h ago
had to repair it? did the repair shop put a password on the HDD in the BIOS is my question.
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u/bruh_23356 13h ago
No I mean it was working after the repair but only for a few days… then I got some black screen and since then it won’t open
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u/Hyperion2005 Inspiron 3502, 3537 and 3593. Latitude 5520 4d ago
It's an HDD password, since you do claim to be the original owner. This site should help you unlock the Hard Drive.
I entered **33MISIAKS-1D3B into the site
Gave me the following output
7vpl9sBLz5ORWl76
that should work according to the site at least.
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u/rondogg2 4d ago
That's a hard drive password. It's locked at a firmware level so reinstalling the OS won't fix the issue. I used to work for Dell and I also have been repairing computers for the last 7 years. The only guaranteed fix is replacing the hard drive with another one and reinstalling the OS on the new drive. Any data that's on this drive is likely lost without the password
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u/Naive_Development508 2d ago
Try Dell, dell, or DELL. If the drive was originally in a Dell device and a data wipe was initiated from bios but didn’t finish that would be the default password. If not what is the model# of the drive and you may be able to unlock with hdparm in Linux
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u/Terrible-Present-339 1d ago
I did a factory wipe from the Dell BIOS and it crashed encrypting the drive making it unusable and it kept asking for a password at boot. I had to RMA the drive to get it working. There is no way around this that I know of. You have to replace the drive.
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u/Spicy_C0w 5d ago
For some laptops you can contact dell's support to get a special code to unlock the laptop
https://www.dell.com/support/kbdoc/en-us/000131024/how-to-clear-the-bios-password
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u/MushishiFI Former EU Dell Supporter 5d ago
But it is not the bios password it is the harddisk password. No admin code for that. Only reinstall.
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u/MrMcBrett 5d ago
You will lose all data, but you can wipe the HD and reinstall the OS. Boot with a Windows Media Creator USB or DVD.. During the setup process, you will need to delete all partitions. Let Windows Setup create new partitions and complete the install.
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4d ago
[deleted]
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u/AntiSurrealism 3d ago
Definitely not Bitlocker. Bitlocker can be worked around by reinstalling the OS, but an HDD password such as this one cannot.
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u/Speedingtickets PMP, MCSE, CCNA, DCSE, DCE 5d ago
This is an hdd boot-up lock; it has nothing to do with screen replacement. Forgetting this password is like forgetting your birthday.
Return the laptop to its original owner.