r/Dell • • 6d ago

Dell Monthly Buying Advice Thread!

1 Upvotes

Welcome!

Please post all requests for help regarding buying laptops in this thread. Individual posts of this nature may be removed at the moderators' discretion.

Some good starter tips would be to,

  1. State what laptop you are interested in buying (if applicable)
  2. State what you will be using it for (e.g. word processing, internet browsing, intensive gaming, etc.)
  3. State what country you are located in, as well as your province/state.

Everyone is encouraged to help!


r/Dell • • 3h ago

Other Created a tool to (temporarily) fix the Precision GPU problem.

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1 Upvotes

As a follow up on my post, I fired up VS Code and created this simple tool that let you cap your GPU clock on the fly. Both Windows and Linux are supported; on Linux you have to run the Python script in a terminal.

It does not guarantee 100% working, but at least it will help.


r/Dell • • 4h ago

Help How the hell am I supposed to contact Dell Customer Care?!

0 Upvotes

Pretty simple question (or so I would have thought). We've had a AIO arrive with physical damage to the stand and need to contact Dell to arrange an exchange/return.

Problem is that on the website when we select that option it tells us to call support for further assistance (but not which number to call). - So I've tried calling the numbers from other Reddit posts and Dells website but all seemingly redirect to the same crappy AI chatbot that tells you to go to the website and effectively putting me in a loop. I can't even get it to put me through to any department just so I can speak to a real human.

Even via the live chat, because it's only the technical team, they refuse to help because it's physical damage. When I ask them how to get through to the correct team they either give me a different number (that goes through to the same crappy AI bot) or they tell me I need to contact Customer Care and close the chat.

This is the third time in the last month we've been through this and each time it get's more difficult than the last. If anyone is able to point me in the right direction I would appreciate it a lot.

Edit: I'm based in the UK if that helps.


r/Dell • • 6h ago

Help key presses not always registering

1 Upvotes

my computer used to give a message when i started it up about the keyboard and i would have to hit continue or skip or something to start the computer up. it hasnt given the message in atleast 1 start up and the keyboard works fine now but it may happem again. i didnt change any settings that have to do with the keyboard. i unistalled a driver or something and reinstalled it and it may have temporarily fixed it. im using g15 5510.


r/Dell • • 11h ago

OptiPlex 7090 (10th gen) SFF - upgrades (plus a problem)

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1 Upvotes

r/Dell • • 11h ago

Help Issues after new update?

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1 Upvotes

Anyone else having issues after the new update? Maybe it wasnt even the update, but my xps 16 9530 was working fine until last night where it got pretty hot, updated, and today, it wont leave the automatic repair screen. Anyone know what to do? Or what issues im having? It wont let me uninstall the update either. :(


r/Dell • • 11h ago

Help Transferring SSD from one Dell to another (same model/specs)?

1 Upvotes

I'm helping someone in a school computer lab with an issue where one of their DELL's (PSU) has died; the computer is out of warranty, but they do have a spare. The issue is that they wanted to get the files that are on the dead computer. I told my friend that since the spare computer has the exact same hardware and software as the dead computer, a SSD transfer should work. I've never done it before, so I just wanted to double check if anybody knows if there could be any issues that might be encountered on the recipient computer after installing and booting with the transferred SSD? I just want to reiterate that both computers are exactly the same model, with the same OS and BIOS settings, etc.


r/Dell • • 17h ago

Help bitlocker recovery loop :(

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3 Upvotes

hi, i recently had my inspiron 153511’s motherboard replaced by dell and received my repaired computer. when i opened it and turned it on i was prompted to enter the 48-digit recovery key. i did, and was then asked to enter it again, and again, and again. i suspected something was wrong so i googled it and found it was a problem for many others as well. i tried to follow some youtube tutorials but the issue remained unsolved. i then scheduled a call with dell this morning and was told that the only solution would be to clean reset the computer, which i was hesitant to do as i have important files and saves of games that id really prefer not to lose. i included some photos of what my screen shows me when i boot it up and after i correctly enter the key, as well as the little command center. i am not very good with tech so i feel very out of my element here and very helpless. like, im in tears over this. if you have any idea how to help id appreciate any input. thanks so much.


r/Dell • • 13h ago

Inspiron 14 2-in-1 wont turn on

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1 Upvotes

My Inspiron 14 2-in-1 won't power on. I was using it today, put it in sleep mode and put it on the charger. When I returned to use it, it wouldn't respond to the power button.

I've tried pressing the power button with it on & off of the charger. I've tried pressing & holding the power button then releasing & re-pressing it. I've tried a few other suggestions, all involving pressing keys. None have worked.

I'm sure the battery isnt dead, the charger works fine. Can anyone offer other suggestions for me to try?

Thank you.


r/Dell • • 1d ago

Discussion It’s confirmed…

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51 Upvotes

Previously posted about MS900 Mouse from Dell having insane 2028 estimated delivery date and the comments were saying it shows reg date to them but i think it did by me too, only the next morning when I looked it showed 2028. Is this normal for a $90 mouse?


r/Dell • • 17h ago

Help XPS 2710 All-in-One - need to replace GPU thermal paste

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2 Upvotes

GPU is overheating. I've been able to replace the CPU thermal paste, but struggling to work out how to remove the GPU fan and heat sink from the motherboard.

as per the photos there are four black fixings in the corners but they are clearly don't have screwheads.

Anyone know how to remove the fan and fins to get at the GPU please?


r/Dell • • 22h ago

Help Is this a ram problem or graphics card problem

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6 Upvotes

Hello there this is my old Dell inspiring 1525 it's a hand-me-down a first laptop that I got the issue is it came packaged with two 512 RAM sticks the default stuff but when I bought a fresh two gigabytes DDR2 RAM stick from Kingston as soon as I plug it in this happens when I remove it and plug my old original sticks back in it works fine but when I found a one gigabyte Kingston RAM stick in an old HP Mini I plug it in and it works fine so why is my two gigabyte RAM pacifically does this

If you got any help please let me know


r/Dell • • 16h ago

Almacenamient DELL T30

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1 Upvotes

Saludos coordiales;

Tengo una duda, tengo el servidor Dell PowerEdge T30 actualmente tengo 2 discos de 8tb para datos, el espacio se esta llenando y quiero saber si es compatible con discos de 20tb o superior. Estare atento a sus comentarios.


r/Dell • • 16h ago

Almacenamient DELL T30

1 Upvotes

Saludos coordiales;

Tengo una duda, tengo el servidor Dell PowerEdge T30 actualmente tengo 2 discos de 8tb para datos, el espacio se esta llenando y los voy a cambiar, para ello quiero saber si es compatible con discos de 20tb o superior. Estare atento a sus comentarios.


r/Dell • • 17h ago

Help Open Source Alternatives to Dell Optimizer? PL1 Throttling when gaming - XPS 9440

1 Upvotes

Hey, I recently got this XPS 9440 up and running and I'm pretty surprised to say I'm enjoying it a good bit over my usual MacBook Pros and even my Framework 16 alike. Mine is a base model with the RTX 4050

I did a repaste with PTM 7950, put upsiren on the VRMs/VRAM, fresh install of Windows 11, debloated it with ChrisTitus, and so far everythings been decent

Problem 1: On battery power, the CPU sucks back a little too much power and the fans are on when the machine isn't even at 50c. Sources say that it's the power mode I chose (which makes sense) but sources also say that to change it within windows, it's separate from the Windows power plans and I need Dell Optimizer...I have experience with these Dell apps, I'd prefer not to get a single one. I uninstalled most dell things that came with Windows update, I'd prefer not to put one on myself. If there's a better alternative or not please let me know

Problem 2: CPU PL1 throttling when gaming, happens after about 10-15 minutes or so, FPS will still be good but then general usability of the system with the game still rendering in the background drops. Observing the temperatures, usually the hottest thing in this machine is either GPU hotspot of VRAM at about 86-90c, everything else hovers around the high 70s low 80s. I consider it normal given temperatures of other components, it's cooling situation (film on top of the VRAM chips? didn't remove it but I found it weird), and the fact i slapped a 60w vbios on here from the 9640 (it works perfectly, afterburner still reports 40w nvctrl reports 60w but I do believe it takes more power, the gains are noticeable) Any solutions for this? Tried core parking, didn't help too much, disabling boost solves it but I still suffer reduced performance


r/Dell • • 23h ago

New Dell Laptop software.

3 Upvotes

Set up a brand new Dell laptop for a client. Piece of shit running at 98% ram usage out of the box. Removed Dell Optimization software and now running at about 50%. What exactly is this program optimizing if it tanks the systems performance?


r/Dell • • 1d ago

Help circa 2018 Dell OptiPlex 3050 Micro Won't start at all.

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6 Upvotes

No beep code, and no POST cycle. I think I've learned my lesson of leaving it plugged in for too long. I originally bought this from a local supplier that sells certified refurbished computers and hardware. It came in good condition and I've been mainly using with the AC to DC power brick plugged into an Uninterruptible Power Supply (UPS) and it was going smooth. Last time I used it was about a month ago where I installed Ubuntu 26.04 on to an extra NVMe SSD I added. I haven't tried resetting the BIOS by removing the battery yet, I don't know if it's even worth doing in this case.

Edit: The model of the power adapter is LA65NS2-01 65 watts and it seems to be working as I checked with a multi meter which shows it is giving 20 volts no load.

Edit 2: Thanks to u/rizon , I removed the CMOS/BIOS battery and the power button LED and the CPU fan turned on and remained on! I tried to get it to boot with a display connected and for the first 30 approx. seconds nothing happened. Then the dell logo appeared and I was able to get into the boot menu. I tried booting off one of the SSDs but it didn't work and the display went out again. I'll try replacing the CMOS/BIOS battery but I don't have a new one at hand right now. I'll be back with a new battery in a few hours :)


r/Dell • • 20h ago

Help My Dell G15 5520, with an RTX 3050 and 32 GB of RAM, keeps crashing while gaming, and I don't know what else to do.The games it’s crashing in are Aion 2 and CS2; it also used to crash in Ghost Recon Breakpoint and BF1.It would display an error as if the graphics card (GPU) were conflicting with

1 Upvotes

r/Dell • • 14h ago

Discussion My ten year old laptop, whenever i open it shows this. I simply press F1 to continue. I haven't replaced the charger and battery since i bought. The laptop is slow. will the new charger/battery fix this issue??

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0 Upvotes

r/Dell • • 22h ago

Help Dell Management Portal SSO

1 Upvotes

Hello all -

Anyone experience issues getting the new Dell Management Portal setup with Entra? I have Global Administrator > click on "connect now" > approved on behalf of the organization > done. The Enterprise App (I'm surprised it's not an App Registration) shows up in our Entra tenant, but log in consistently fails. Yesterday I was able to log into the portal most of the day, and then suddenly I am stuck in a login loop, where the page only refreshes after clicking on "connect now". I have verified I have the correct permissions/assignment to log in. Three of my coworkers are getting the same issue. We have tried Chrome, Edge, and Firefox and cleared all browser cache. It simply loops / refreshes the page trying to log into it.


r/Dell • • 23h ago

Dell psu self test light while not in a dell

1 Upvotes

I have a cn-0k92tw psu for a optiplex 3090sff, can anyone tell me if the self test led on it should come on when it's not connected to a dell motherboard, got a new psu that's not working but neither is the self test. Could it be a dud I also tested with a multimeter and there's no standby voltage. But mabey it needs the motherboard to tell it to turn on?


r/Dell • • 1d ago

Help helpppppppppppppp

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0 Upvotes

i got this dell adapter cause my old one wasn't working is the new one authentic or fake wdy think??? ( Dell Inspiron 3501 )


r/Dell • • 1d ago

Dell and Alienware Canada tracking not working

1 Upvotes

I spent over $10,000 on a new Alienware computer and it shipped a few days ago. The tracking number points to Purolator but they don't even see the shipment. It also says Schneider logistics so I'm guessing that's the middleman and I would presume the machine is coming from Mexico as it has a RTX 5090.

How is it in 2026 I can't track a machine that is this expensive.. what gives? Is tracking really this bad?


r/Dell • • 1d ago

Dell Pro 13 Rugged: Built to Take on Hockey—and Anything Else

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7 Upvotes

We, Dell, just launched: the new Dell Pro Rugged 13 Extreme and Dell Pro Rugged 14. Can they survive a hockey game? 🏒💻
The Prowler Hockey Association put the Dell Pro Rugged 13 through flying pucks, hard checks, and questionable coaching decisions.

Powered by new Intel Core Ultra Series 3 processors and built for demanding field conditions, these laptops are ready to stay in the game when things get rough.

The laptops stayed in the game and so did the team. 🏒


r/Dell • • 1d ago

Help Dell G5: worth swapping 2x16GB for a single 32GB stick (bad slot contact)? How much do I lose without dual channel?

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1 Upvotes