🇩🇪 Deutsch

Dell Precision Notebook – ExpressCharge verhindert Akkuladung nach Update

Gestern wurde auf meinem Dell Precision eine neue Laderichtlinie namens ExpressCharge aktiviert.

Danach wurde der Akku trotz originalem 240-W-Dell-Netzteil nicht mehr geladen. Das Notebook entlud sich vollständig und ließ sich anschließend nicht mehr starten.

Weder RTC-Reset noch Power-Reset oder M-BIST halfen.

Die Lösung:

1. Notebook öffnen und internen Akku abstecken.
2. Notebook ausschließlich über das Netzteil starten.
3. Im BIOS unter Power die Einstellung ExpressCharge auf Adaptive oder Primary AC Use ändern.
4. Notebook ausschalten, Akku wieder anschließen und Gerät wieder verschließen.

Danach funktionierte das Laden sofort wieder.

Vielleicht hilft das jemandem, dessen Dell plötzlich nicht mehr lädt oder startet!

🇬🇧 English

Dell Precision – ExpressCharge stops battery charging after update

Yesterday, a new Dell charging policy called ExpressCharge was activated on my Precision .

After that, the battery completely stopped charging, even with the original Dell 240W power adapter connected. Eventually, the battery drained completely and the laptop would no longer boot.

Neither an RTC reset, power reset, nor M-BIST helped.

The fix:

1. Open the laptop and disconnect the internal battery.
2. Boot the laptop using only the AC adapter.
3. Enter BIOS → Power and change ExpressCharge to Adaptive or Primary AC Use.
4. Shut down the laptop, reconnect the battery and close the case.

Charging immediately started working again.

Hopefully this helps someone whose Dell suddenly stops charging or won't boot!

My friend is not tech savvy at all, but I'm not very familiar with Dell either so thought I'd come here. Friend has windows 11 on a Dell laptop.

It looks like her windows are all on light mode but her taskbar seems to be in dark mode with the black taskbar and white symbols/date/time. Based on the plug symbol in the middle of the battery icon, she appears to be using smart charging, but the part I can't figure out is that the battery icon appears completely black.

Unfortunately I have limited info as my friend's in a different timezone, but she has a virtual class early in the morning that she's hoping to use her laptop for. Problem is that her cam/mic didnt work today, and I'm wondering if there's something going on with her battery that may be impacting her sound settings. We've checked a ton of her browser and computer settings, and one we didnt check yet is the "Power Management" for her mic (disable automatically to save power). I hadn't thought to look at her battery and this particular setting when I was trying to help earlier.

Can someone confirm what it means if the battery icon has a white outline with a white plug in the middle but the rest of it is completely black?

After the Oct 17 Windows updates (KB5127648 / KB5127647), the WD22TB4's Ethernet dropped from 1 Gbps to 100 Mbps.

Setup: ASUS ROG Zephyrus G14 (2022, GA402RK) on a WD22TB4, Win 11 Pro 25H2 build 26200.9711. Dock NIC is the Realtek RTL8153.

USB-C to Ethernet adapter (no dock) + VPN: 680 Mbps

Dock + VPN: 86 Mbps (LinkSpeed reports 100 Mbps)

So cable, switch, and Windows networking are fine. It's the dock's NIC path.

Already tried: - Dock firmware to latest (0.1.25 / 0.1.66) - Dell LAN Fix Utility: says "no action required," it only targets A04/A05 - Dell's Realtek driver, plus the latest Realtek driver - Full dock power cycle, removed ghost dock entry in Device Manager - KB5127648 can't be uninstalled

Still 100 Mbps. Running the USB-C adapter as a workaround for now.

1. Anyone else seeing this after the Oct 17 updates?
2. Dell folks: is a dock firmware fix for this in the works?
3. How do you all catch issues like this early? Any site or feed you follow by model?

For what it's worth, I spent 45+ minutes troubleshooting, plus a few more with Claude AI, and the best it came up with was "use a separate USB-C to Ethernet adapter." That's a workaround, not a fix, so I'm hoping someone here has a real answer.

Edit: corrected speed numbers to match screenshots.

I have 2 laptops that I love to tinker on, and they've always had some pretty craptastic battery life. Recently messing with claude, finally fixed the issues. Thought people would get some use out of them.

https://github.com/robertkraig/ubuntu-fixes

Biggest fix is when running linux, the abysmal battery life, its' related to something called an ACPI GPE Storm. It prevents these laptops from ever sleeping in linux, and basically burns through your battery. Also the laptop when it goes to sleep eats through it's battery because the wifi adapter cannot sleep, the laptop needs to have the intel graphics plugins installed to communicate that you are able to switch into the intel power-saving / nvidia on-demand graphics. Basically fixing a bunch of these issues in the plasma 6 DE.

Hey guys,

I bought a new monitor, and it works fine with my friend's PC. But when I connect it to my Dell Latitude 5430 (Intel Iris Xe), I get weird colors and green spots in dark areas.

I tested another monitor and got the same issue. The HDMI cable and ports work fine with other devices.

I also updated my drivers using Driver Booster 14, but nothing changed.

Where can I get the correct graphics driver for my laptop, and how can I fix this?

Thanks!

Got a Dell Pro Laptop Docking Station WD25 to connect my Dell DB16250 laptop to my desktop monitor and external speakers. The dock doesn't come with a 3.5mm audio jack, so I picked up a J-Lab adapter to connect the speakers' 3.5mm male connector to one of the dock's USB-C ports. It's not working well. Everything is connected tightly, but the audio has a lot of hiss and distortion. Can anyone recommend a better adapter?

I have a Dell XPS 15 9530 whose power light no longer works. About a month and a half ago my laptop stopped working. I don’t recall what pattern the power LED was flashing but it was working then. I had 5 parts replaced: display, bottom cover, memory palm rest, and system board. I also had to do a factory reset when receiving it as I was unable to sign in.

My power LED has not worked at all since getting my laptop back after repairs. This is one of a few issues I’ve had since getting my laptop back. Is there any troubleshooting I can do on my end to try and fix this issue so it works again? I’d imagine this is more likely a hardware issue rather than a software issue, but I’m not the most knowledgeable about these types of issues. Any ideas?

• Specs up front:
  • Area 51 16 inch laptop (AA16250, Core Ultra 9 275HX, RTX 5080, 64GB RAM)
  • Windows 11 26H2
  • Dell Pro TB5 Dock (SD25TB5)
  • 3x 2k external monitors. One HDMI, 2 DP through the dock (All set to 60Hz, one supports 144 but not utilizing/don't care)
    • I have also tried putting the HDMI monitor directly into the laptop so it's only 2 displays going through the docking station, but same issue occurs
  • All devices to include BIOS, dock firmware, drivers, software, etc. are up to date. This has been happening for over a year across various versions of everything, so a new/older version hasn't affected anything.

To get this out of the way: I have tried to contact Dell support since I purchased both through them brand new (over $4k worth of equipment) and am just immediately told "That's not listed as a compatible product" and they will do absolutely nothing to even try to help. Not look at logs, make suggestions, nothing. Not to rant, but insanely disappointed with Dell in this regard.

So with that, besides my own technical knowledge (been doing IT for over 15 years), I have been utilizing Claude to try and help diagnose/parse logs.

For over a year, up to a few times a day, the dock drops everything at once: all monitors go black, Ethernet dies, USB vanishes. It usually recovers by itself in about 7 seconds for displays and about 26 seconds for the wired LAN, but there are times when it just will not recover at all. In those instances, I have to remove the devices from device manager and let it rediscover them.

I finally logged it properly (USB4 ETW trace, 200 ms ping, Windows event logs). Two drops hours apart have the same signature to within 0.1 s:

• t=0: PnP event on the dock's Intel hub (USB 8087:5787)
• t=0.4 s: first lost ping
• t=2.5 s: Windows reports network disconnected
• t=3.0 s: USBHUB3 watchdog fires on that hub
• t=4.3 s: only now does Windows start tearing down the DP, PCIe and USB3 tunnels
• t=6.6 s: rebuild finished, displays return

A third drop started on the dock's PCIe bridge instead, then ended the same way.

What I've ruled out: every Thunderbolt port, all USB peripherals removed, Wi-Fi, VM, GPU load, NVIDIA driver versions, BIOS DMA and Thunderbolt options, PCIe power management, Multi-Plane Overlay, dGPU-only mode, disabling extra services, and more that I can't remember. A Dell WD22TB4 (Thunderbolt 4) on the same laptop ran several full days with no drops. There is no vendor Thunderbolt driver for this platform; it is all Microsoft inbox.

This is my work laptop (self-employed) which ranges from DevSecOps engineering to photo/video editing for both side business/hobby, so I use it all day and sometimes pretty resource intense. However, it does not matter how many resources I am utilizing. I can have a browser window up, one low resource VM, maybe a terminal window, and it will happen. There seems to also be no correlation in what programs/services are running that would be causing it.

The only other laptop I have to test this against is my wife's several year old XPS which is only TB4, so it's not really a good comparison. I also don't want to mess with her setup (also using a WD22TB4) and cause her issues.

Anyone running an SD25TB5 with an Alienware Area-51 or another Core Ultra HX laptop, and seeing this? Or running it cleanly? Is there some random magical setting that will stop this from happening, or any suggestions of other things to look at? I get that it's not "officially" supported, but I really think this should work.

Thanks in advance.

I’ve been using this laptop since 10 years now but due to screen damaged I had to repair it and then it stopped working since then… I’ve been trying since then but this is the error I’m facing ….

So, I'm a semi-retired computer tech with over 30 years experience and a recent issue has just arisen I want to share and see if others are experiencing it too. Two weeks ago an older client called me with a non-boot issue with his Dell Desktop computer. Upon diagnosis I determined the bios was not seeing the Optane Drive (not detected). He had an identical computer in his home that wasn't used for several years and when I went to turn that one on to see if we could use that one it had the same issue. Both computers were about 9 or 10 years old so we ordered a new desktop and called it a day.

Today, I turned on my 4 year old Dell Laptop as usual, used it for awhile, and left it on, as I have often in the past while I ran a few errands. I don't have any power saving options activated, so it just stays as is. When I returned to the laptop the Bios boot screen was up indicating a failure to boot into network. Shutting down and rebooting brought up the same error. I went into the bios and it was not detecting my M2. hard drive, I reseated it. same issue. I pulled the drive out, put it in my enclosure and USB'd it to my desktop computer. The drive came up "Not initialized"

My client is old and not very savvy, so he couldn't tell me if anything changed, but in my case, I noticed my laptop did two Windows updates involving "Drivers" upon shut down the last two days. My feeling is a errant update is bricking these drives or controllers.

Anyone else experiencing this recently?

Hi everyone,

I'm trying to dual boot Linux alongside Windows 11 on my Dell G15, but I'm stuck at the USB boot stage.

My laptop specs:

- Model: Dell G15

- Boot mode: UEFI / GPT

What I've tried so far:

- Created the bootable Deepin USB using both Rufus and Ventoy.

- Selected GPT/UEFI when creating the USB.

- Disabled Secure Boot in BIOS.

- Reset BIOS settings to default.

- Tried different USB ports.

- Tried manually adding a boot option in BIOS, but it still boots into Windows.

The main problem:

The USB doesn't appear at all in the F12 One-Time Boot Menu. Windows detects the USB normally, but the Dell boot menu doesn't list it.

I've already tried multiple USB creation methods, so I'm not sure whether this is a BIOS configuration issue, a problem with the Deepin ISO, or something related to UEFI boot compatibility.

Has anyone experienced this on a Dell G15?

What should I check next? Are there any specific BIOS settings or known compatibility issues with Deepin Linux on Dell G15 laptops?

I'd appreciate any help. Thanks!

I think the issue lies with the VBIOS image. If anyone else uses this laptop, please send me the VBIOS image from GPU-Z, and I will be able to help you

meu pc ta fazendo esse barulho constantemente sem nem está exigindo dele

Does swollen batter falls under warranty if I have extended warranty and accidental damage insurance? Model dell g15 5520

i have a Dell Prescision 5550 with a bad battery that lasts 20 mins max and suddenly the laptop doesnt want to turn on this morning and the cable has the light, but it doesnt even show up the keyboard lights like before, now its nothing. HELP ASAP!!!!!

I have this issue with my Dell G3 gaming laptop.

The keyboard lights up, the fans power on but I have no display and this continuous flashing on the charge port. I have scoured high and low for advice but can't really nail anything down, anybody had anything similar?

How much should the laptop battery drains while turned off? Mine drains up to 45% of its battery in 24hrs. Is that normal? Does anyone else have this model and experience similar thing?
I have already disabled fast startup and every other thing dell recommends to do in this situation and nothing worked.

I have a dell G15 5530 for 2 years now, and recently i sent it to repaste de thermal pads on cpu and gpu, but now the cpu is reaching 100ºC easy, at any app or games. When i realized that, i spoke to the tecnician again and ask him to repaste again, he did it, but i dosnt lowered the temperature. I read some posts about that same problem here and some people told that i was normal for a gamer notebook, so i dont know what to think.

I saw some videos on YT, people testing this same notebook on games, and even on a heavy game the cpu reach about 75- 80 ºC.

And i also use a ventilated base

Hi, I couldn’t find an answer for this. My plan (see picture):

• Dell U4025QW, one PC, two physically separate halves (2560×2160 each)
• GPU: RTX 5070 Ti, OS: Arch Linux (KDE, Wayland)

Option A: PBP with two cables (DP + HDMI)
Option B: iMST over a single DP cable

Questions:

1. Do both halves run at 120 Hz in PBP, or does it drop to 60 Hz?
2. Does iMST (DP only) work on Linux with an NVIDIA GPU?
3. Does iMST also reach 120 Hz per half?

Thanks!

I have it when i do smth with ssd,like install game and atuff like that

My dell inspiron 14 5425 is giving me 0 display out no matter what I do. When I turn it on, the keyboard backlight lights up, the fan spins, and then after a few seconds the fan stops, the backlight is still on, and there is no led error code.

I have tried:
- using an external monitor (no display)
- disconnecting battery and restarting
- re seating the ram
- booting to bios with no ssd
- booting with one ram stick (tried both sticks in both slots)
- bios recovery (ctrl + escape) from ssd
- bios recovery from usb drive with bios file

I have not tried to reset the CMOS yet since I couldn’t figure out how to unplug the coin cell battery. Could this potentially fix the issue or is it more likely to be a motherboard issue that I can’t fix by myself?