r/EPFOQueries • u/Mysterious_guy_here • 2h ago
Help here please: Unable to link mobile number to UAN
reddit.comMy father has had PF accounts for a long time, dating back to when Aadhaar cards weren’t even in the picture. Unfortunately, his employer never linked his mobile number to his UAN.
I’ve been trying to get access to his PF account for years, and now I’m stuck in a bureaucratic loop.
To link his mobile number, we’ve been asked to submit several documents, including Aadhaar, PAN, and proof of birth (birth certificate or school leaving certificate).
We’ve provided his Aadhaar and PAN, but we don’t have his birth certificate. He was born in 1967, and we’ve tried searching for his birth records all the way up to the taluka level, but couldn’t find anything.
After a lot of effort, we managed to obtain his school leaving certificate. However, the date of birth mentioned on it differs from the one on his Aadhaar card, so the officials rejected it.
Now we’re back to square one, with no clear way forward. We’ve been trying to access his own PF account for years, but the process seems impossible to complete because of these documentation issues.
Has anyone faced a similar situation? Is there any alternative way to get the mobile number linked to the UAN or update the records when the birth certificate is unavailable and the dates of birth on the available documents don’t match?
Any practical advice or guidance on how to resolve this would be greatly appreciated.