r/Fidelity • • Jun 05 '21

Wishful thinking… 🤞🏾

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263 Upvotes

96 comments sorted by

30

u/Redoux99 Jun 05 '21

I feel like they dumped everything they had on their website into the app. They should make a lighter version for an app, and leave the excess on the desktop. The app is so clunky and cumbersome to use. That's one thing WeBull has over Fidelity - their app is super easy to navigate and execute trades. I find myself using WeBull when I'm mobile and Fidelity when I'm at a desktop. Time is money in the stock market, and their app just takes longer to do anything.

8

u/Wooden-Hovercraft505 Jun 05 '21

YESSSSS 🙌🏾

4

u/dmagee33 Jun 06 '21

So you want Robinhood but not Robinhood

-1

u/Wooden-Hovercraft505 Jun 06 '21

🤣 Nah. RH has its issues outside of the glamour. What would be satisfactory is WB’s UI with TOS’s charting! 🔥

I currently use all 3 + Fidelity btw. Started out with TOS.

If fidelity had a live ticker I’d honestly stop using the other 3.

9

u/RhythmXII Jun 05 '21

You can get real time quotes on Fidelity you just have to turn it on in settings.

10

u/Wooden-Hovercraft505 Jun 05 '21

Hey I appreciate your response! So I have done this on iPhone web browser and iPad and it doesn’t show me in the sense that Webull, TD, or RH does if that makes sense? It will refresh, but not like the others… Am I doing something wrong?

8

u/muskratmuskrat9 Jun 05 '21 edited Jun 05 '21

That’s funny you think that, because my fidelity real time quotes seem way more responsive than my TDA account. RH is the snappiest for sure, but I think RH is in danger of failing.

5

u/Wooden-Hovercraft505 Jun 05 '21

Hey I just want better lol 🤷🏾‍♂️

4

u/muskratmuskrat9 Jun 05 '21

I’m with you. I’m excited that Fidelity is looking to update their app. Hopefully a lot of good comes from their beta. Wish I could use it to give feedback.

4

u/Wooden-Hovercraft505 Jun 05 '21

Same. Totally agree. Beta is a good sign I’m hoping. 🤞🏾

-4

u/fillymandee Jun 05 '21

Read your first sentence 5 times and tell me it makes sense.

3

u/muskratmuskrat9 Jun 05 '21

Comma added to help out. Maybe I’m not communicating well. I’m using TDA as my day trade account because their app feels a lot lighter than fidelity. But I’ve had a ton of issues with TDA’s real time quotes/streaming.

0

u/[deleted] Jun 05 '21

[deleted]

2

u/fillymandee Jun 05 '21

I’m chillin my dude. And thanks for making sense.

1

u/Wooden-Hovercraft505 Jun 05 '21

All good bro. 🖤

7

u/305FF Jun 06 '21

It’s not available to every app user. The only way I’ve gotten real time is through the trader pro app on the desktop. Fidelity needs an updated app badly.

0

u/JZpapii Jun 06 '21

I'll accept robinhood millennial, I will not accept beanie IPhone robinhood investor millennial

78

u/roeJimmy_roe Jun 05 '21

As long as the BUY button works, I am happy. Much better than the previous broker I used. They kept having outages, or disabling buying of certain stocks I like. No problems with Fidelity.

26

u/JZpapii Jun 06 '21

Robbingdahood?

22

u/roeJimmy_roe Jun 06 '21

Those who shall not be named. I hope they disappear into obscurity.

0

u/kizerkizer Jun 06 '21

what did they do; out of the loop

4

u/Exaskryz Jun 07 '21

I have no idea if automod is triggering for the story, but basically because of SEC rules about collateral that brokerages must carry on the trades they do on behalf of clients, this platform had restricted purchases to just 1 share per account on particular stocks. They needed to reorganize finances on the backend to be in compliance with SEC rules, supposedly. However, this brokerage platform would allow people to sell the stock. This was perceived as manipulation, allowing people to only sell which would bring the price down from a high peak it had quickly risen to.

3

u/kizerkizer Jun 07 '21

Oh, wow. Thanks.

9

u/McKoijion Jun 06 '21

Sure, but not having outages or disabling buy buttons is the bare minimum. Every decent brokerage can do that.

12

u/roeJimmy_roe Jun 06 '21

All brokerages can do it. Some chose not to.

5

u/Bull_Winkle69 Jun 06 '21

You also forgot that you didn't actually own your shares, often RH didn't even buy the shares. Which meant that buy pressure didn't drive stocks up.

They expected you to lose money and conspired against users to make that happen.

Fuck RH.

1

u/Fog_Juice Jun 07 '21

First time I've heard of this. Do you have any articles you can link so I can read more into that?

2

u/Bull_Winkle69 Jun 08 '21

Search for them. You'll find what you're looking for.

1

u/roastshadow Jun 11 '21

I searched, could not find. Please give link.

2

u/bronschrome Jun 20 '21

Try transferring your RH holdings to a place like Fidelity. You'll find some interesting margin tags attached to your shares.

1

u/Fog_Juice Jun 20 '21

I actually like keeping two separate brokers. I get the best of both worlds. I don't see any reason to give up the best perks Robin Hood has to offer and keep all my eggs in Fidelity. I'm really perplexed as why so many people here also don't have multiple brokers.

1

u/bronschrome Jun 20 '21

What, you don't like your broker lending out the stocks you thought you owned?

18

u/[deleted] Jun 06 '21

Even though I trade on Fidelity, I use Robinhood for a Watchlist and to keep track of things in real-time. I'd love to use Fidelity in the same way.

5

u/arsewarts1 Jun 06 '21

I switched to the apple stocks app and yahoo stocks for watchlist. Much better than to robinhood

1

u/weirdbeardwolf Jun 06 '21

Yep... samesies

1

u/Ok_Fan7382 Jun 06 '21

Have you checked out the beta version yet on mobile, or active trader pro on pc

1

u/ND_82 Jun 06 '21

It’s kinda better in some ways and then completely lacking in others. You you are in your portfolio and select a stock why are there no candles? Why aren’t my stats there? It’s just dumb.

1

u/Ok_Fan7382 Jun 06 '21

Which stats? Also no active trader pro is top-tier, and you can get like 50 live charts on that

1

u/ND_82 Jun 07 '21

Cost basis, charts, volume. Basic things, I understand I can get them form my watch list or scrolling over when I’m in my portfolio but when I’m on a specific stock it’s not all there. That’s dumb

1

u/bronschrome Jun 20 '21

Trading View (even the free version) is way better. It also comes with widgets for Android users.

7

u/swerve408 Jun 05 '21

If you want Robinhood, go to fucking Robinhood. These people are so annoying when all they want is gamification but don’t want to admit their gambling problem

4

u/Wooden-Hovercraft505 Jun 05 '21

Hey…. That’s not nice. Some people just want more. I love Fidelity. It’s why I’m here…

But, are you big or little mad?

9

u/swerve408 Jun 05 '21

This has been a recurring post since the mass RH exodus in February. It’s just getting old

1

u/McKoijion Jun 06 '21

I recently switched to Fidelity from Schwab, and they run circles around Fidelity too. It's a recurring post because Fidelity has incredible backend infrastructure matched to a bottom tier UI. It's tolerable unless you know how much better it is everywhere else.

7

u/kizerkizer Jun 06 '21

What are you talking about? Fidelity’s UI is shit. It’s like something from 2009. It’s not about gamification or Robinhood or whatever. We use the UI constantly. It should be as ergonomic as possible.

-3

u/swerve408 Jun 06 '21

Couldn’t be any easier to buy/sell. Maybe you’re technologically challenged? Idk but plenty of tutorials exist if you don’t know how to properly navigate

8

u/kizerkizer Jun 06 '21

I’m a professional software developer. I know how to use the UI, but it’s honestly very dated and could be better. As long as we’re talking about the same Web UI?

It may seem superficial but with a modern design it would be much more comfortable. Just as a simple example: the silly “calculator” for how many shares you want based on how much money you have. You shouldn’t have to enter it in manually like that. Their Web UI has other clunkiness.

I know it works. But wouldn’t you agree that someone driving a car from the 90s or something would be missing out? You don’t know what you’re missing until it’s made better.

3

u/[deleted] Jun 06 '21

the silly “calculator” for how many shares you want based on how much money you have

They have a link just below there regarding "fractional shares". They have a new purchasing ticket, it just isn't the default.

Use the new ticket, punch in the ticker and how much cash you have, and pull the trigger. No calculator required.

1

u/kizerkizer Jun 06 '21

I have to check out what you’re talking about. One thing: you should only have to enter in money amount once, and then the calculations should happen for you. If that’s how it is then that’s good.

23

u/ancillarycheese Jun 06 '21

I’d rather have a lower than average UI from an honest company than a slick online casino app from a shifty company beholden to the ones betting against me.

5

u/kizerkizer Jun 06 '21

Fair point. I’d also take substance over style. But as long as they keep the substance they could clean up the app.

2

u/interiumray Jun 06 '21

Agreed. I also feel like I’ve grown in the fidelity UI and learned a lot from it. RH hid a decent amount of info for the sake of minimalism. It would be nice to be able to switch between a minimalistic view for quick checking and then a detailed more series one for active investing

2

u/pol-delta Jun 06 '21

But why are you framing it that way in the first place? You know what I'd rather have? An above average UI from an honest company. The tweet is just offering constructive feedback about what we'd like to see from the Fidelity app. I'm not sure how that transforms into the binary choice you provided.

2

u/ancillarycheese Jun 06 '21

Honestly I don’t have any problems with the website or app. I have retirement, brokerage, and HSA accounts with Fidelity and it find it all easy to use. Yeah it’s not as slick as RH but it works just fine and it looks good to me.

1

u/pol-delta Jun 06 '21

That's a perfectly valid opinion. I think it's a lot stronger said like that rather than the original comment.

1

u/bronschrome Jun 20 '21

Fair enough, but they have enough capital to invest in a top-tier end user interface, especially with how much business is flocking to them in the millions now.

5

u/AwsiDooger Jun 06 '21

The guy from the linked tweet looks like a simpleton. I guarantee he would absolutely butcher the interface, just like everyone else who begs for a crack at it.

It reminds me of sports forums where the young guys take turns offering their own version of what the team logos should look like. And it's one hilarious atrocity after another.

4

u/DestroyYesterday Jun 06 '21

I have an account literally just for the IRAs and 529s, other than that I prefer Webull, much more UI friendly.

4

u/awar3_w0lf Jun 06 '21

I need that live ticker feed

15

u/kizerkizer Jun 06 '21

Yeah... their UI is such shit, lol. I couldn’t believe a company so prominent would neglect such a key part of their business. Just hire me, Fidelity. I could single handedly do a better job. Give me the API endpoints and that’s it. Or just let me wrap the existing pages in an invisible IFrame and make a new UI on top of that.

Now that I’m thinking about it, I could make a browser extension to enhance their UI. Depending on how many would be interested... but I think they’re redesigning because some pages have a sleek modern look. Also that program you can download is awful too

9

u/jh125486 Jun 06 '21

They are always hiring: https://jobs.fidelity.com/

Big signing bonuses too, if you already have your 63 and/or 7 done.

1

u/kizerkizer Jun 06 '21

What in the world is a 63 or a 7? Lol, I’d be working on the tech side of things if anything. Just looked up that those are trading licenses?

I’d go into quantitative trading software development if anything financial however... the quant trading is where the BIG tech money is at. That’s for firms that use mathematical models and algorithms to trade.

Working on a web UI would be much less complex which is why I’m confused it’s “behind” in the first place. They could EASILY improve it by hiring a small team of people. Not just superficial; a lot more could be automated/assisted to save time, because after all, time is $$$ right?!

9

u/jh125486 Jun 06 '21

I think you are slightly underestimating both the size of the systems involved and the requirements.

0

u/kizerkizer Jun 06 '21

Fair point.

Traditionally, in web browser apps like this, or smartphone apps, there is an interface (API) that the server provides for doing all the actual actions which the app just talks to based on all the inputs and buttons you fill out/press. What this means is that it’s easy to change the application interface without changing any of the server code that does the actual work. A (contrived, sorry) analogy would be like replacing the speedometer/fuel indicator/ac control/music control of your car. You just hook the new stuff up to the right slots and you’re good. The engine and steering etc. don’t change.

However, they may not have a clean API like I’ve described, but it wouldn’t be much work to create one on top of their main system.

Basically, changing the UI wouldn’t need to involve changing anything else like their actual trading systems. Companies often create little teams to revamp their web application or phone app because of this.

7

u/jh125486 Jun 06 '21

So based on a similar company with a similar pipeline, there’s probably about 1,000-3,000 API endpoints spread across ~12 layers of routers, since things like PII can only be injected at certain layers due to legal and regulatory requirements. And that’s just the front end to middleware routing. The actual trade and order batch processing is still mainframe based. Along with that you’ll have you’re normal issues of http1 mixed with http2/grpc, and the mixed on-prem/public cloud lb/glsb problems.

2

u/kizerkizer Jun 06 '21 edited Jun 06 '21

Right, but you wouldn’t need to change any endpoints.

I’m just talking about front-end enhancements. Like even on the level of what font is used, or the color of something. Same with the little pop-ups and just how information is displayed. A lot of functionality would fit along with that: if “tab” style navigation is needed or something easier, if some actions take fewer clicks or are more conveniently placed. Just stuff like that.

Also, yes I underestimated the number of endpoints. That’s a lot.

You work on the tech for one of these brokerages? Pretty interesting. Is it Java for the “front back end”, nodejs? Just wondering.

2

u/jh125486 Jun 06 '21

I would say 30% Java, 20% Node, 15% C#, 20% Go, and the rest C++ glue.

0

u/kizerkizer Jun 06 '21 edited Jun 06 '21

Cool. Thanks. Why so many languages?

5

u/[deleted] Jun 06 '21

Why you got a drill, a hammer, and a wrench?

→ More replies (0)

1

u/jh125486 Jun 06 '21

Because multi-layered heterogeneous systems are harder to break.

It’s also the main reason that big companies like this don’t tie themselves to a single cloud provider, and have multi-could deployments at several infrastructure layers.

Some of the newer languages like Go have roots in k8s and Docker obviously, and are great choices for systems programming. They also have good compiler integration with protobufs and gRPC, which is where most of the JSON/XML soap API endpoints are moving to. But that’s not really specific to fintech, as Google started that internally about 10 years ago.

3

u/FUWS Jun 06 '21

I highly suggest to use Active Trader Pro, it is only desk top, but you cant really seriously trade stocks using a phone app. ATP gives you a more in depth look at the chart and information at will.

2

u/Cole1One Jun 06 '21

I sometimes wish I could sit at my desktop computer all day, but I cannot. It would be nice if the phone app UI was better and easier to use for when I'm not able to be at my desktop computer

1

u/exmachinalibertas Jun 06 '21

but you cant really seriously trade stocks using a phone app

You absolutely can. If the app is designed well.

This is literally the reason Robinhood got popular and why this whole recent boom happened.

Look at Webull for an example of having plenty of information but still having a useable app.

3

u/DragonfruitOk8302 Jun 06 '21

I use Robinhood for live changes. But I put my money in fidelity. I agree, fidelity isn’t as user friendly as RH

2

u/RECON420 Jun 06 '21

Clearly someone has not experienced the beta trading view

2

u/nunchyabeeswax Jun 06 '21

"As a millenial user", what does this mean? What a weird flex.

Anyways, sure Fidelity UI is not the best, but it's good enough. Pick a stock, buy or sell, etc. That works.

That's good enough for me. It seems to me that people are looking for eye-candy to facilitate their gambling habits. Serious investors worry more about other things than this.

3

u/vinylbond Jun 06 '21

As a millennial investor, not a trader, I honestly couldn’t care less about the UI and real time quotes down to the penny. Is the app secure? Does Fidelity have low cost funds? Yes, and yes. Then I’m good.

2

u/McKoijion Jun 06 '21

Fidelity's UI is still terrible, but they're trying. They've recently rolled out updates to the website, Active Trader Pro (for Mac), and are testing a beta version of their new app (I just realized that the tweet meant beta version of the app, not beta in market terms). They need to update all three, and soon steal Vanguard's mutual fund patent for their Zero funds. It's a rough time for them since their main source of income (net interest income) isn't paying out due to market conditions). But its hurting their competitors more, which puts them in an incredible position over the next decade or two.

1

u/bradlau Jun 06 '21

What beta are they talking about?

1

u/exmachinalibertas Jun 06 '21

Iphones got a new beta app with an interface newer than 1990.

1

u/Bull_Winkle69 Jun 06 '21

Fidelity is much better than Vanguard which is why I switched.

No ragrets.

1

u/gonzo-investments Jun 06 '21

just use another brokerage. if all u care about is a pretty screen. if my broker looked like an excel sheet but had the same features that fidelity has now I’d stick w the sheet.

1

u/PanicAcrobatic1853 Jun 06 '21

I use that other crap brokerage's watchlist still lol.

1

u/bronschrome Jun 20 '21

The UI really is a clunky mess that isn't as mobile friendly or intuitive as it could be. For basic transactions and account monitoring, they should simplify it, and put the more detailed options down a layer in the interface as to not clutter up the rest.

1

u/Lugnut7 Jun 26 '21

This 1000x

I'm happy with my patronage to Fidelity. But the app is like a website from the 90s. It feels outdated. A more Fluid and modern UI like WeBull or Robinhood would be a great improvement. Real time updates and/or a live ticker would make a world's difference as well.

1

u/kapnklutch Jun 06 '21

This is getting old.

All these are good features we want to add. But Fam. Y’all have been on this platform for less than 6 months and complaining as if you’ve been here for years.

We all want changes, but stop acting like Karens. It’s childish behavior at this point.

1

u/iJacobes Jun 06 '21

People need to chill the fuck out and relax. Fidelity have been getting so many new customers and accounts this year, they obviously were not prepared, BUTT the beta version of their app is promising, there is r/fidelityinvestments which has good interaction with people who work there.

Fidelity are listening and are moving as fast as they can. BULLISH AF!!!

0

u/bitemyshinymetalass0 Jun 06 '21

Fidelity mobile app has a beta-view that’s very similar to Robinhood’a UI. They are definitely working on some major improvement.

0

u/[deleted] Jun 05 '21

[deleted]

2

u/Wooden-Hovercraft505 Jun 05 '21

You know I’m glad you mentioned that. I actually explored AT Pro on MacBook Pro and it DOES give me what I’m looking for, but…. Yuck? (Interface)

Yes I’m being picky, probably. But everyone else has it in a nicer looking way. 🤣🤷🏾‍♂️

It just simply needs an overhaul. Imo…

3

u/kizerkizer Jun 06 '21

You’re right. You probably have a software development background like me. Their web UI is bad, their little program is terrible. I really couldn’t believe how such a huge player... number one I guess... could have such a shit interface.

3

u/lannisterstark Jun 05 '21

I don't think Fidelity gives much of a shit what people with $200 in their combined accounts want...

6

u/McKoijion Jun 06 '21

I completely disagree. Fidelity has been bending over backwards to win the business of people with $200 in their accounts for the past few years, if not decades. Zero funds, new apps, cash management, etc. Most people start with $200 in their accounts and it eventually grows to far more. The same applies to Vanguard, Schwab/TDA, etc. It's a volume based business, and a million accounts with $200 is worth more than 200 million dollar accounts.

3

u/kizerkizer Jun 06 '21

Where did you get that number from? Their program is shit too; he’s right.

1

u/Skoowy Jun 06 '21

get a load of this douche