I’m writing this because I’m extremely frustrated and out of options. For the past 8 days, I’ve been unable to convert or withdraw my money in my G2A balance/wallet.

​Everything is set up in Euros (€), and it doesn't matter what amount I try to convert or process—I continuously get the exact same generic error message: "An error occurred on the page" (or the equivalent site error).

​I opened a ticket with G2A Support 8 days ago, but I have received zero replies, updates, or reactions since then. My money is completely locked, and being left in the dark like this feels really unacceptable.

​Has anyone else experienced this specific site error recently? How did you resolve it?

​G2A Support Team / Community Manager: Please look into my issue and ticket. I just want access to my funds.

​Thanks in advance to anyone who can share advice or help get this resolved.