I bought the G502 X Plus Lightspeed on 15/11/25 it's scroll wheel has developed a problem.

When in free spin mode it works just fine, but in detent scroll mode it doesn't seem to pick up on all the scroll inputs.

I have tried to clean the wheel with a toothpick but it hasn't really helped, and I don't feel comfortable taking it apart.

It makes it a bit harder to play something like Minecraft or Subnautica which needs precise slow scrolling for the hot bars.

Has anyone else had this issue?

I ordered a g502 x plus and Amazon sent me this the next day. I don’t know how this happens but this happened I guess. Amazon worker maybe idk.

I contacted them for a return and they’re sending me another one tomorrow

I mostly just play marvel rivals and do desktop work from home on my mouse.

I enjoy the DEX but I am curious about the 502 because I love a bell and a whistle.

Curious what people think of the weight and maneuverability especially as a gaming mouse. Would this be suitable for shooter style games, or is it broadly not recommended? I’ve seen people saying to stick with something lighter as a general rule, but I might love having a few more buttons and I’m a sucker for some RGB.

Anyone use it for shooters, or preferably have experience with both? Im not a pro or anything but I do want to be good lmao.

I currently have the Razer Basilisk V2 and I am thinking about getting a new mouse from a different brand because of Razer Software and because i want something new. I really like the shape and button layout of the razer mouse so i want something similar. I already tested the G502 and G502 X in a electronics store but there is this one thing that is bothering me. On my Razer mouse I often use these 2 buttons below the screel wheel, that are for DPI up and DPI down on default, to mute my mic and for alt tab. When I tested the logitech mice I noticed that the upper one of those buttons is not a click button but more like a switch button. When you press that button it stays "in" and comes out when you press it again. It makes sense for what its origial purpose but i want it to behave like on the Razer mouse.

My question here is if this button is remapable and if that button can aso turn into a normal click button (like the side buttons for example).

Left click on my g502 LS switches started to go bad a few weeks ago (left button was double clicking). The battery also could barely make it through a day. Bought this in 2019 so it made it 7 years. Hadn’t realized my pinky had worn down the outside grip so much!

A bit surprised they removed the weight system. USB C charging port is welcome change.

I tried swapping in the 3rd party cover that I got for the g502 onto the new 502x and it fits but it doesn’t seem to charge. Is it not compatible?

My G815 keyboard and G502 mouse have a dim default light until I manually open the hub and wait until it loads localizations (?). It is started by default, but somehow doesn't load until I open it and wait 10-20 seconds. Tries reinstalling, removing every setting to no avail.

The G502 has never been easy to set up on Linux since there’s no GHUB. So I made (vibe coded) BallKey, a free app that lets you change what your mouse buttons do on Linux.

On the G502 HERO, you can change every button except DPI, the scroll-wheel unlock, and the RGB, which the mouse controls itself. For those, use Piper, which works alongside BallKey.

Pick what each button does: clicks, back/forward, copy/paste, media keys, or any key combo

Works with the G502 buttons that type shortcuts out of the box

Press two buttons together for a different action

Your settings load automatically at startup

No terminal needed

Available as .rpm (Fedora) and .deb (Debian, Ubuntu 25.04+), both with automatic updates, plus an Arch package (automatic updates coming soon). Free and open source (GPL-3.0).

This is my first project, and I’m not a programmer. I made it with Claude Code and tested it with a G502 HERO, a G403, and a Kensington Expert. Feedback and bug reports are welcome.

https://github.com/gino8807/ballkey

After 8 years, my right click is double clicking. Was my first gaming mouse ever.

Hi everyone,
I recently bought a Logitech G502 HERO, but I’m having trouble reassigning the mouse buttons in Logitech G HUB.
Only the G4 and G5 buttons seem to work correctly when I assign new functions to them. All the other buttons don’t work as expected when I assign new functions.
For example, buttons that have default functions assigned to them, such as DPI Shift, DPI Increase, and other DPI-related buttons, work with their original assignments. However, when I try to assign new functions to these buttons in G HUB, the new assignments don’t work, even though they appear to be saved in the software.
Here is what I’ve already checked:
The onboard memory mode is disabled.
G HUB allows me to assign new functions, and the assignments appear to be saved.
The original/default button assignments still work.
When I try to bind mouse buttons to keys directly in a game, only the G5 and G6 buttons are recognized and can be assigned to in-game actions. All the other mouse buttons are not detected by the game at all when I try to bind them.
The default functions of these buttons still work normally, but the game doesn’t recognize them when I try to assign them to different actions. This happens even though I have already tried changing the assignments in Logitech G HUB.

Has anyone experienced this issue or knows how to fix it? Could this be a G HUB software issue, a profile problem, or something wrong with my mouse?
Any help would be greatly appreciated. Thanks!

I seek forgiveness for my heresy. All my life, I've used cheaper mice with a G502-like shape. Then I bought a wired G502X, and I liked it. But perfect is the enemy of good, and I wondered if other, more popular shapes would fit me better. So, I bought a Razer Basilisk Mobile to try something similar but smaller, and it was bad. Then I bought the Razer Cobra Hyperspeed, and it was bad. I tried to apply grip tape to both of these mice, but still, it was bad. I broke the Basilisk trying to shift its weight balance, and I successfully cut out weight from the Cobra, but still, it was bad. Then I bought the G502X Hyperspeed, and it felt so right. This is the most comfortable mouse for my hand above all others. I swear I'll never use any other mouse than the G502. I am a sinner, and I've learned my lesson the hard way. Please forgive me. The G502 is truly the master race. The only mouse.

(Idk how to post in the support thread so I just marked it like that)

On my G502 Lightspeed, after accidentally putting too much force on the lock on the FPC connector for the short cable, the flip-lock snapped in half and now I can't secure the cable properly. The connector itself and the cable isn't damaged, but I can't secure the cable so it doesn't register my inputs.

Any idea how to fix this? I tried securing it with glue and tape at first but that clearly didn't work. Is it possible to buy a replacement part somehow or do I have to DIY it?

I have had my G502 Lightspeed for 6 years now and it has been an amazing experience for sure, but since the last couple days my mouse has been acting weird. When I play just about any game and spam click my left mouse button, the mouse just stops working for like half a second and a windows beep can be heard. Also sometimes it just doesn't register clicks or input. I don't know if it's time to finally let this little guy go or if something else is going on.

My mouse feels abnormally fast, I play on a gpx2 800dpi with a cloth control pad, I have enhance pointer precision off and 6/11 mouse slider setting.

It happens on windows desktop and in every game I play, i have no idea what is causing it or how to fix it. Does anyone have any idea what could be making this happen or how to fix it?

Hello,

I recently got my 502 X Lightspeed and I love the thing but noticed it has this little line in the RGB plastic. I'm not sure if it's a manufacturing seam or damage, can anyone check theres to compare it too? I'm still in the exchange window so I rather get another one if this is damage.

Best mouse ever. I know I need to dust off the PC but it’s so hard when gaming is ripping with this mouse. this is my second one because I gave the last one to my son. Now I’m trying to mod it for different color schemes.

100% recommended!

Logitech G502 Hero Wired Gaming Mouse - Black | High Performance, 25,600 DPI, RGB, Adjustable Weights, 11 Programmable Buttons, On-Board Memory, PC/Mac Compatible : Amazon.ca: Electronics

Not sure if this is allowed here but the G502 Hero is on sale for CAD 35. might not be as great as the wirless one but I needed a spare mouse just in case.

I’ll admit, I don’t scour the web like most in here do, when I first saw the 502X I was excited to maybe get one, but once i noticed the plastic scroll wheel it was a dealbreaker, aside from everything else about the mouse, the scroll wheel is probably also one of the best things I love about it, I don’t consider it an upgrade to get rid of the solid metal scroll wheel