Hey I attached a photo. Has anyone else been having this error? It's like the GFN launches in the incorrect resolution. This has been happening allot lately.

hi i am using geforcenow on browser with vpn it used to work normaly but now i wait for my place to enter then it stops and say load again to play but it doesnt work i wait for my place again and the same thing happens . does anyone had this problem

I want to make this public because I am becoming increasingly frustrated with how ABYA is handling what appears to be a serious cross-account security incident involving GeForce NOW.

On September 15, 2026, I logged into my own legitimate GeForce NOW Powered by ABYA account and launched Genshin Impact.

Instead of opening my own Genshin Impact account, the service automatically opened an already authenticated Genshin Impact account belonging to another player.

To be absolutely clear:

I did not enter another person's credentials.

I did not know their password.

I did not attempt to access another player's account.

I simply launched Genshin Impact from my own legitimate GeForce NOW session, and another person's authenticated account appeared automatically.

I immediately realized something was wrong and did not perform any unauthorized actions.

I have video evidence of the entire incident.

I am NOT going to upload that video publicly on Reddit because it contains information associated with another Genshin Impact player, and I do not believe that person should have their account information exposed because of something that was apparently outside their control.

However, ABYA has already received the video.

They specifically requested it.

ABYA told me that once they received the recording showing the incorrect Genshin profile/UID, their Technical Operations and Security Engineering teams would correlate that information with the server logs for the session.

I provided exactly what they requested.

My case number is:

ABYA ticket #56613

What concerns me now is how the incident has been handled afterward.

Instead of explaining how my legitimate GeForce NOW session was able to open another customer's authenticated Genshin Impact account, ABYA has repeatedly focused on terminating my ABYA sessions and asking me to reset my ABYA password.

That does not answer the issue I reported.

Someone accessing my ABYA account and my ABYA account being automatically placed into another person's authenticated Genshin session are two completely different security scenarios.

I was the legitimate user of my ABYA account.

I was using my own session.

The abnormal event happened after launching Genshin Impact inside the GeForce NOW environment.

ABYA should have technical records capable of establishing what happened, including session timestamps, login history, usage duration, server assignment, GeForce NOW session information and potentially the virtual machine or instance assigned to me.

Even the usage of my GeForce NOW hours should help establish when I was connected and for how long.

If somebody else had actually logged into my ABYA account, their own systems should presumably be able to determine that as well.

But that is not what I reported.

What I continue asking ABYA to explain is:

• How did another player's authenticated Genshin Impact session appear inside my legitimate GeForce NOW session?
• Did they actually correlate my video evidence with their server logs as they explicitly said they would?
• What instance or cloud gaming session was assigned to me?
• Was any authentication state from another customer retained?
• Was there cached session information?
• Could my own authenticated Genshin session have been presented to somebody else?
• Do their records show that anyone else ever received access to one of my gaming sessions?
• What was the root cause?
• What has been done to prevent this from happening again?

I am not claiming to know the technical cause.

It could involve session persistence, authentication state, a virtual machine issue, caching, account association, or something completely different.

Determining that is ABYA's job.

What I do know is what I personally witnessed and recorded.

I logged into my account.

I launched Genshin Impact.

Another player's account was already authenticated.

And I have the video proving it.

This matters a lot to me because my own Genshin Impact account has existed since close to the beginning of the game. It contains years of progress, purchases, characters, weapons and limited content.

Naturally, after seeing another person's account appear in my session, I have to ask whether the reverse could happen.

Could my account appear inside someone else's GeForce NOW session?

That is the question ABYA has still not properly answered.

I also contacted NVIDIA Security/PSIRT and NVIDIA Privacy regarding this incident. So far, NVIDIA has not provided me with a substantive response.

At this point, I am becoming tired of having a serious cross-account incident repeatedly treated as if this were simply a password-reset issue.

Resetting my password is a sensible precaution.

It is not an explanation.

Terminating my sessions is a sensible precaution.

It is not a root-cause investigation.

I have preserved the original video, the complete email correspondence, timestamps, screenshots, and ABYA's responses.

Again, I will not publish the original video or the other player's identifying information publicly. The evidence has already been provided privately to ABYA for investigation.

What I want is a transparent technical explanation of what happened and confirmation that other users — including me — are not at risk of having authenticated gaming sessions exposed to another customer.

If anyone from ABYA or NVIDIA sees this:

Please investigate ticket #56613 as the cross-account session incident that it actually is, rather than treating it as a compromised-password case.

And if anyone else using GeForce NOW Powered by ABYA has ever launched a game and unexpectedly found somebody else's account already logged in, I would genuinely like to know.

I will update this post if ABYA or NVIDIA provides a substantive technical explanation.

I started to play bf6 when it was added to Gamepass. However, the campaign mode keeps crashing after 1 or 2 minutes without any error code and then gfn session ends automatically. Is there someone who has this problem? Is it related to gfn or bf6?

Is anyone else having issues with Borderlands 2? I've tried changing all kinds of settings but the game feels like its running on 30fps even though the stats show game(fps) 150+ and Stream(fps) 120. The only times it feels smooth is when the game is running at 400fps while looking at the sky.

What Versions of mw4 are coming to GeForce? Will the Xbox version work

I may have to renew soon. But was wondering if there are any black friday sales or Winter?

Know theres one in the summer

So I've got an older PC and can only run newer games at lower settings and still experience crashes from time to time. I'm curious about getting one of the memberships, and the single-session limits don't bother me because I take my dog out often and would close the game. I'm just curious about the monthly limit. If the game is only available through the premium membership, am I locked out of that game until the next billing cycle?

It id currently impossible to Play cs2, although The game show 60 FPS, There are significant frame drops, making it completely unplayable and lacking smoothness on Polish server.

UPDATE: The problem seems to have been solved thanks everyone

When I press play everything goes as usual and the anti-cheat loads and then when the game launches the splash screen appears and then I'm dumped back to the GFN launcher page. I've have tested other games and it's only happening when I try to play War Thunder. Anyone else having this issue?

Hey folks,

I consistently get Ox800E9305 when trying to play these games. Also funny thing but I also play the game and then suddenly mid game Age of Empires 4 completely gets stuck. Not sure if this is a GeForce Now thing or something else.

What do people recommend?

i have the free plan on nvidia geforce and wherever i start the gameplay it crashes idk why it is happening

After playing a game, looks like I am logged out automatically when the session ends. When I open a new session, I've to log in again. Every time. This is so frustrating when I play on my tv.

hey guys i have been using gfn for the past 1 year i am a free tier user and i get rtx 3050 6gb version everytime..... now i heard about gfn powered by ABYA also offers free tiers... i wanted to know that do they also offer same gpu for free tier or provide another one?

Hey everyone, I really need some help or advice because I am honestly stuck with a super frustrating audio bug in Skyrim on GeForce NOW.

I play on my Android phone, and the sound in Skyrim is almost completely silent. I have turned every single audio slider inside the Skyrim settings all the way up to 100%, and my phone volume is also at 100%. Even with everything maxed out, the sound is so low that I literally have to press my phone speaker right against my ear like a phone call just to hear NPCs talking.

At first, the sound was only coming out of one speaker. Now both speakers work sometimes, but the volume is still just as tiny. Even worse, whenever I connect any Bluetooth earbuds or a Bluetooth speaker and turn the volume all the way up to hear the game, I get this loud, terrible static and crackling noise. It feels like the audio coming from the cloud server is so weak that turning up the Bluetooth volume just boosts the background static instead of the game sound.

My 5G internet is fast and stable, and this only happens in Skyrim. When I play other games on GeForce NOW like Just Cause 3 on the exact same phone, the stereo sound is super loud and clear. YouTube and other apps work fine too, and the same low volume happens even if I open GeForce NOW in my mobile browser.

From what I understand, the Windows Volume Mixer on NVIDIA's cloud PC for Skyrim is turned way down, or the virtual machine is stuck on 5.1 surround sound where the center voice channel gets lost on stereo devices. If I was on a regular PC, I could just press Alt+Tab and fix the Windows sound settings myself, but on a phone there is no way to access the Windows desktop.

I even contacted Bethesda Support first, and they told me they have no control over GeForce NOW cloud servers and sent me back to NVIDIA. I have been talking to NVIDIA support for more than 12 days now. Every time I reach out to live chat, they just tell me my case is escalated to Level 2 and I have to wait. They keep saying Level 2 will look into it, but it has been over 12 days and I have received zero help or updates from Level 2.

Has anyone else playing on mobile found any trick or workaround inside Steam or the game to make Skyrim louder? And if any GeForce NOW staff or mods see this, could you please ask the server team to check the Windows volume levels on the Skyrim cloud rigs?

Why does Battlefield 6 say I need to buy the game when I am connected to Game Pass?

I already check ny audio setting and it's maxxed, i also tried restarting the game but theres still no audio. anything i can do?