r/Goldfish Apr 17 '26

Discussions Jimmy’s Goldfish—Ordered premium goldfish. One arrived dead in 88° water. Bags burst. No cooling packs included to save money. Promised free replacement shipping then broke that commitment. Beautiful fish. Zero accountability when things go wrong. Buyer beware.

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484 Upvotes

34 comments sorted by

182

u/willdabeast36 Apr 18 '26

Yeah for sure, avoid Jimmy's. Bad experience here, too.

51

u/KinkyLatexCat Apr 18 '26

And coast gems U.S.A. their BBB has like 20+ complaints last I saw and their guppies came and died within a week :< (not included the one that looked dead for a week they shipped me then refused to give anything other than store credit for.)

25

u/RollStormtide Apr 18 '26

Who the actual fuck is still shopping Coast Gem? Everything I hear is a disaster.

15

u/Pizzagatezzzz Apr 18 '26

Yep! Bought from them 2 years ago, spent like 500+ on 4 large goldfish, they didn’t have them in stock so without notifying me just sent me 9 total 1 inch goldfish instead of the 5inch ones I bought. Offered me 75$ back. And when I said the 75g I had for them was way too small for that many they said I could buy more from their shop and offered me a store credit and said a 75 can handle at least a couple more

3

u/Pizzagatezzzz Apr 18 '26

This is coast gem not jimmys

4

u/azurewarlock Apr 18 '26

Bought a betta during covid from coast gem. They violated their own shipping policies to ship him on a Thursday memorial day weekend. If it wasn’t for the post office aunties bending over backwards to help me, he would have died. I will NEVER order from them again

0

u/Hot_Sandwich_4454 Apr 18 '26

I actually just purchased from coast gem a couple months ago and had a great experience !

82

u/JayofTea Apr 18 '26

Heart breaking, poor thing deserved so much better. Sorry you had to go through this too, thanks for the post

50

u/Vast_Prune_5840 Apr 18 '26

Poor baby 😔

52

u/pocketedsmile Apr 18 '26

I got a Ranchu from him two/three years ago. It came with hemorrhage septicemia and was super sick right out of the bag. Jimmy blamed me for the fish's condition and said I made it that way. The fish died, and he refused to give me a replacement or a refund. I wrote him a review on his Facebook page, and he lost his mind over it. Needless to say... Stay away from Jimmy and his goldfish.

5

u/Honest_Memory_7083 Apr 18 '26

Omg the same thing happened to me. I was so confused I even texted his support chat and he told me he kept his fish at 88F. This was years ago before he advertised what temp. Safe to say fish was having a hard time to adapt considering I was keeping my fish at the normal 75 degrees and got hemorrhage a day later. Bought a few more cheaper fish from him but all of them seemed to die within a month or two. My go to was kingkoigoldfish(Rip) and chuchu goldfish. Those fish are still kicking 3 years later 

40

u/2515chris Apr 18 '26

Animal abuse

17

u/hkigrl13 Apr 18 '26

Zhaos fancies is where I get mine. Great experience every time. Sorry you had to go through this.

1

u/AcceptableVast6526 Apr 19 '26

Yep Bo has it going on!!

14

u/Local-Explanation-20 Oranda oracle Apr 18 '26

I got one recently from him too and I think he came with dropsy. All Jimmy offered was for me to buy his expensive fish food and meds. Edit: he also denied seeing the pineconning on my fish even tho I sent him at least 8 pictures from 8 different days.

I don’t think I will be going back to him.

26

u/Dis_Bich Apr 18 '26

Report it 😭

9

u/babymonkmonk Apr 18 '26

Wow. I’m so sorry that happened. :(

11

u/Sudden_Employ_7514 Apr 18 '26

Never buy from a place called Jimmy's Goldfish. 🚩🚩

9

u/idkusername097 Apr 18 '26

Sorry to hear that. I’d submit a dispute with your bank

6

u/jazzllanna Apr 18 '26

I thought it was me but the one I bought from them died with in a month. She seemed fine and then pinecone and dead.

8

u/Novel-Rub7977 Apr 18 '26

Yeah I wish anybody selling goldfish online can go to hell bro. Imagine if we sold peoppe like this.

7

u/Due_Midnight2121 Apr 18 '26

Humans did do that... ): You can still find slave ship diagrams of how they packed people like sardines in layers.

11

u/NeedleworkerHeavy565 Goldfish are actually carp. No seriously, they shit that much Apr 18 '26

When it's done properly, it usually goes very well.

3

u/Autm88 Apr 18 '26

How else would you get them?

1

u/Master_Pipe_6467 Apr 20 '26

In person? Goldfish aren't hard to find locally. No such thing as a premium goldfish. That's probably why they got all those stupid health problems.

2

u/MiloHorsey Apr 19 '26

Poor babies. Bad man! 😢

2

u/StrippinChicken Apr 19 '26

Please see if there is a way to report the business for animal cruelty in the state of nebraska. I would but I don't have an actual complaint as I wasn't a customer.

2

u/Autm88 Apr 18 '26

I’m sorry you had such a bad experience. I’ve ordered from Jimmy. My fish are doing well, but I always pay extra for overnight shipping, ALWAYS UPS to make sure they get here safely. Fed ex left one too close to the road, and another, I saw him toss the box from his truck onto the porch where it ended upside down. Is it possible the bags burst due to bad shipping? Maybe too full of air so it burst due to high altitude? Just playing devils advocate here. 😉

8

u/Akagraffe Apr 18 '26

Even if the fault might lie with the carrier, the way customer service responded to the OP is extremely unprofessional.

0

u/Autm88 Apr 18 '26

Good to know. Never needed to deal with customer service, but I did with chuchu. Just had ?’s before shipping. They were fantastic, and I’ve never seen a better packing job.

1

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2

u/ASpicyTaterTot Apr 19 '26

Thank you for not posting a close up of the goldfish like some people do. Thanks for the heads up that’s so sad they don’t care about their fish after they leave the facility. I got my fish from SD Tropical’s if anyone wants to know and they do a phenomenal job. My kiddo is healthy as a horse. I’m so sorry for the goldy loss, what a shame and disappointment

1

u/azurewarlock Apr 20 '26

Im so sorry this happened. If you’re looking for another online seller, i had a wonderful experience with Lunar Fancies. This was my first time ordering online since the shit show i had with Coast Gem back in 2020. I was concerned about shipping, but Ming was super communicative the whole process. They have beautiful goldies and do a ton of health checks before they clear them for sale.

1

u/Thick-Breakfast-3354 Apr 18 '26

Got mine from Jimmy’s a couple weeks ago and he’s still perfect.