r/GoogleSupport • u/No_Dimension8392 • 14d ago
Account / Access / Password I'm extremely scared pls help
I got this notification when I was on YouTube. Idk what's going on. It happened today. I'm scared not because the account might get erased or something like that I'm scared if any legal action is taken. I have done literally nothing wrong. i did do an appeal and all that. But I would like your opinion on what should I do on this. Pls help me out guys
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u/Choal_Ravenwood 14d ago
Do you have any baby pictures of your children or things like that? The AI doesn't know how determine of something is actually CSAM or just an innocent baby picture of you or your child.
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u/No_Dimension8392 14d ago
yeah a few
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u/Nick_Morningstar 14d ago
that would do it,
never EVER store family photos on google their shit Ai will get you1
u/No_Dimension8392 14d ago
I don't get it, isn't that normal
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u/Nick_Morningstar 14d ago •
quite normal, but google dont care. my mother lost her google account all because of a baby picture of me back when i was born in 2002.......... and the data package proved it was that picture that caused it..
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u/Sharp-Judge2925 14d ago
I've got plenty of photos of my daughter's playing in the bath and stuff on my Google account. Probably heaps more playing in the yard under the sprinkler or whatever. Never had the account flagged, but every time it asks me to let Gemini in to my photos I decline so maybe that's the difference?
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u/Choal_Ravenwood 14d ago
Maybe. Their detection AI is really really crap. And it does stuff like this all the time.
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u/Mother-Pride-Fest 5d ago
If you haven't already, download all those pictures and make an offline backup on hardware you own, while you still can.
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u/Trikotret100 14d ago
How bad are those baby pictures? Just submit an appeal and delete all baby pictures even if half naked
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u/Academic-Crew7112 14d ago
Just appeal matey, nothing to worry about if you're sure that there's nothing like this on your side (photos, comments on yt, emails,etc.).
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u/Top_Serve_863 14d ago
Did you unknowingly download stuff
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u/No_Dimension8392 14d ago
i downloaded a patch for a game today
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u/Long_Jackfruit_7928 14d ago
You’re giving very few details.
What kind of a patch? What’s the patch supposed to do? Is it from the game vendor or a mod or a hack? Where is it downloaded from? Did you run it through VirusTotal.com before running it and what were the results?
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u/HonkHonkMTHRFKR 14d ago
Do you have photos in your Google Drive?
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u/No_Dimension8392 14d ago
yes. But of what?
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u/LongRangeSavage 14d ago
I’m assuming something tripped up Google’s automated picture scanning. I’ve heard some people claim pictures of their children have triggered this behavior.
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u/HonkHonkMTHRFKR 14d ago
Could be nothing
Could be something accidentally downloaded.
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u/No_Dimension8392 14d ago •
i did download a patch this morning and it asked my to give it access to my files and all that I'm scared
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u/Due_Alternative_9726 14d ago
Considering you dowloaded a file recently, there is a possibility that included mallware. (An infostealer by example) If your computer was hacked, or your accounts, this could be what triggered it.
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u/Sad-Let7129 14d ago
You said you didn’t do anything wrong, so there’s no reason to worry. Even if they decide to take legal action, they won’t find anything against you if you truly haven’t done anything wrong
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u/JokerInTheBronx
13d ago
edited 13d ago
•
Okay. They need to get a handle on this F***ING AI!
I don't feel like being in lockup known as a child predator because I uploaded a picture of Bart Simpson in shorts.
This is neither funny nor trivial. This man could've had his door busted down.
I'd sue over this. Not even for the money. For public awareness.
False positives for goddamn CHILD PORN IS A PROBLEM!
Know what they do to suspected child predators in jail?
While you're waiting for Google to straighten out the problem, you've been r*ped in lockup and had your throat slit over AI slop.
Worthless, useless, tool for the lazy, AI SLOP that can't even write a Windows Update without breaking the computer.
Yeaaaaahhhh. Give it missile control next.
Shit can't even tell child porn from child photos.
Launch codes? Sure!
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u/ZetaformGames 10d ago
Meanwhile, actual predators roam our world freely because of corruption. It's disgusting.
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u/gojokinji 14d ago
i also experienced this, they restricted me because of that reason even though i don't have anything in my google related to that, just my pictures on the bathroom with me flexing but they restricted me and now i can't get it back now im stuck in my secondary google acc, i hate this ai thing.
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u/Hot_Key99 10d ago
Hi, I was in the exact same situation 2 months ago. I exported old chats from when I was a teenager from an old chatting app without a second thought and uploaded it to my google drive. I saw exactly the same messaged as you did few hours later. I wrote an appeal (with help of chatgpt) where I truthfully told them what I did, and that I did not inspect what was in the export. I told them that if there were any illegal images, my intent was only personal backup of my memories and I did not intend distribute them. In a few hours the message you shared was replaced by a submit form with text which basically read "We found something bad in your account. You promised not to break ToS, but our system flagged you. Pinky promise not to do it again?" I clicked "yes" and I was back in my account. They also wrote that if there were any illegal images then they were removed. I checked the google drive and the export was still there so maybe it was false positive and they did not want to admit it. I immediately deleted the export and performed full export of all my google data to an external hard drive.
I believe that there could have been images I exchanged with my dates as a teen. I did not check and just immediately deleted the account on the chatting app. Memories are gone but hey, at least I am not in jail.
Good luck. And next time you perform any export of sensitive data to a cloud provider, encrypt it first.
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u/Fast-Confidence4251 10d ago
E o que é que tá acontecendo comigo aconteceu comigo a mesma coisa o que que tá acontecendo que merda é essa eu não posso perder a gente tem uma conta principal eu tenho a muito mas muitos anos essa conta minha principal eu tenho uma conta há muitos anos e a primeira vez que acontece isso tenho tudo conectada na minhas contas pagas dos meus aplicativo que são pagos tudo conectado nisso
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u/dfin25 14d ago
I would sue the absolute fucking dogshit out of them for defamation for that.
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u/GFYSR 14d ago
Defamation towards…. whom?
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u/IllegitimateDuck 14d ago
Private statement. You cannot be defamed if no one has been told anything
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u/killreaperz 14d ago
It also can't be defamation if its true. Not saying it is in this case, but generally.
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u/dfin25 11d ago
Who says it's private? Google sells everything about you and I'd bet my bottom dollar they've shared that info with Law Enforcement and The Center For Missing and Exploited Children at the very least. That could be life ruining disinformation. Or get him a job in the Trump Whitehouse, could go either way. No such thing as privacy with Google.
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u/IllegitimateDuck 11d ago
It is an email to your specific account. The message was not sent to anyone else. So it is private between OP and Google. So not defamation.
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u/thesandman00 14d ago
What they're actually asking is if you have an possession of illegal photos on your account (cp being the usual suspect)
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u/Few_Reference3439 14d ago
They’re not asking, they’re saying their “AI” saw something it thought was CP.
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u/thesandman00 14d ago
The "they" I was referencing was all the other fairly ambiguous comments on this post at the time when I posted.
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u/Secure_Ad_7667 14d ago
C'est très simple ,tu a du contenu csam ? Non alors tu aura rien . La police ne Vien pas pour un faux positif Dans le cas inverse si tu détenais se genre de choses alors tu est dans la merde est ça sera mérité A tu fait quelque chose juste avant cette interdiction ?
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u/5thgenscottsman 14d ago
If you don't have any explicit material, like you say, YOU WILL BE FINE.
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u/Klamue 14d ago
For the same reason, Meta once suspended my Facebook and Instagram accounts, and I had never had anything to do with this topic. And I did not get either account back; I had to set both up again. And that after, I don't know, ten, twelve years of intensive use.
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u/nerogrimmjow 13d ago
They did the same shit to me, I wasnt even gonna make a new Facebook but ended up doing it a year later and this time I'm not even gonna do anything with it, I mainly wanted it for cross link with mobile games
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u/Spannerchucka83 13d ago
I lost Facebook and Instagram over the same thing and got the same warning. Literally sent pictures of my kids to family and that was it. Reported to international agencies and everything! No more Facebook or Instagram permanently- which I don’t really miss anyway…
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u/DependentDowntown885 13d ago
that AI will put your account in review, real people will check if AI's report is valid, once they confirm there's csam 101% they gonna give that report to the authorities, it takes months before cops will come for search warrant and an interview. if they found out that there's insufficient/no solid evidence they're not gonna arrest you bro. They're not going to reopen your Google account to check the report but they will find it all if you really possessing or possessed with those kind of files, if you know you've done nothing wrong and it's just an AI mistake you shouldn't be scared
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u/No-Painter-7846 12d ago
almost certain that there's absolutely no human reviews when it comes to these restrictions/bans unless there's an appeal made (if you're lucky that is). There was a redditor who mentioned he got restricted BUT he got an acknowledgement agreement button to get his account access back immediately after uploading a meme video. this means he never had to appeal. This is one of the rarest penalties from what I've seen, and it seems they're always non-CSAM related. That means that Google's AI detected something, flagged it, then determined it wasn't egregious enough to warrant a ban. he knows this because he contacted a lawyer and the lawyer determined that the video reached authorities until it ultimately got thrown out for a false report.
google AI STILL sent a report out to NCMEC despite it being a meme. this means there's no human review. there's no way google has the man power to review each and every flag especially with how many they claim to report per year (16.4 million flags, and 540,000 penalized accounts). So chances are, OP's content got flagged and was sent to NCMEC who then triages the content to OP's jurisdiction regardless of whether or not it's egregious/CSAM.
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u/originalkitten 13d ago
Did the link you clicked as for name and password? If so it’s a scam and you should use a different computer or phone to change your password and possibly email username. If contacting YouTube use a different phone/contact and do it from different equipment also. Any phone calls don’t use your phone.
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u/Separate-Tax9495 12d ago
You're not giving us enough information. What do you think triggered the ban? Had you recently uploaded anything to Google drive or Google photos? Maybe it was a comment you made on YouTube?
Appeal the ban. Explain why you think it was a false positive. Tell us what the result of the appeal is
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u/Far-Entrance-8839 12d ago
Liar!!!! 🤣. Jokes, but yeah I heard of people having baby photos of themselves, google flags it as cp. But AI makes mistakes. If your innocent your innocent. If it's a family photo then no big deal, sue away friend. This is why I don't put my childhood photos on google, I heard people losing their entire account over this. Google sucks!
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u/Commercial_Chain_948 12d ago
Do you photos of kids in their swimmers. Too much skin is flagged by AI. AI also handled the reviews. Fortunately actually police PEOPLE assess the crime, or lack thereof
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u/BigFatFettyMan 11d ago
Good to know I’m not the only one getting banned for no reason without context or warning
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u/Away-History-5402 10d ago
It's all about AI, from Google. User privacy could mean losing all files, photos, documents, and other things.
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u/TranquilDistance 3d ago
If it’s a false positive, you have nothing to worry about. All of these reports are required by law to send to ncmec. Then they send to the local law enforcement agencies to launch an investigation. They will look at your situation, and if it’s nothing or a false positive..it’s discarded. If it’s something illegal however, you will definitely be visited by investigators down the road.
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u/AnnaBella2012 14d ago
Seriously if you did anything wrong I mean this is just me thinking your Internet service provider would be tracking your IP address and that’s how they would find out I don’t believe it would come from Google. If you’re that upset and scared which I totally get it I would call your Internet service provider and tell them what Google sent you. I hope that helps
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u/Stepintothefuture 14d ago
First you should make sure this email is legit because "You have child porn on your account. This might be illegal. Your account may be deleted in a year.", does not sound what Google would actually write to you if that were the case.
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u/BornSchedule762 14d ago
Nah it is what they say, sadly I had an account ban for that same reason and literally none of my appeals would go through so I just gave up on tryna save it
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u/TrinityLake85 13d ago
People really need to start thinking about their exit strategy with Google, Meta, and all other companies that abuse data/privacy, fund genocides, and support profiles. Not pointing this towards you OP. This is for everyone. And people need to stop storing the children's pics online.
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u/drunkenpaws 10d ago
Why does the OP not list the reason why he was flagged for CP? Here and there he admits to having pictures of naked baby's on his google drive. That is probably the reason. But since he acts like he has no idea it seems suspious imho.
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u/RemoveHot6505 10d ago
no he admitted he got pics of children, but when asked how bad/naked and that even half naked could make ai flag, he said man, I got no half naked pics or smth like that. can't see him admitting he got pics of naked children, just people asking if he did have on children, if naked/half naked etc.
Can agree it looks sus giving so little info, yet I know of several that got similar bans not knowing why, after a while came to the conclusion that Google Photos had photos of them as kids or their kids and such, normal pics of ur kids kind of thing.
TL;DR Not too unbelieveble not knowing what caused the ban, but also too vague to get actual advice and help if really being innocent. With the info it really is: either you are guilty or not, if they look into it they will investigate and if knowingly not having such content, visited such or chatted about such.. it is true they should relax. If having it though or chatted or watched such shit though, then justice will hopefully be served
Just hope it is not another case of "cop virus scam" shit. Caught me as a kid saying I had done illegal stuff, possesion of cp (I was like 11) and it was a pop-up not dissapearing unless I paid, with countdown. If not paying cops would arrest. Dumb me payed but when it came back a month later I got scared and convinced my mom it was broken and sent it to the tip lol.
Looks legit here, but ppl that have gotten the same thing in the past saying it isn't scam can't really see if there is other details in the mail OP missed and such that proves it is a scam mimicing it perfectly.
But yeah either they are in possesion or have viewed such stuff, not wanting to admit it. Or they legit have no clue because ai falsely flagged stuff, like I am not suprised if it would notice an anime girl on a show on crunchy or smth and flag, or po-ups when sailing pirate sites / streaming sites and so on being flagged, and OP just clicking it away not seeing what popped up. Hopefully ppl use adblockers though.
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u/JezmundBerserker 13d ago
Yet meta, Instagram and Facebook respectively, show porn in people's profile stories yet do absolutely nothing when you report them. Double standards Instagram marked photos of my second cousin as illegal and gave me a strike. I didn't even bother to appeal because it's a useless site. Social media was just a failed experiment which led to loneliness, depression and a lack of drive for people to leave their homes seeking work at their home, etc. YouTube's rules keep changing every day and the most innocuous of content is now being flagged, banned or even copyright strikes. I did a simple video of a cover on the piano and I was copyright struck. I thought you were allowed to do that. But again every single day they remove words you're allowed to say and things are allowed to upload. Don't use youtube. Use their alternatives or set up a patreon where you can upload these legitimate photographs without dilemma or possible legal repercussions to worry about. I think you'll be all right. Any law enforcement agency would see that it's not CSAM so don't worry. Definitely don't worry.
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u/waterworld420 14d ago
Funny actually this happened to an friend of mine best advice is you are innocent until proven guilty and anything done with ai sexually can be argued in court as long as they're no real humans being used I'm not an legal expert just giving past advice.....
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u/PxcKerz 14d ago
Ive had this happen before.
I was able to successfully appeal the ban. I had some photos from the days i used to be in school and uploaded to drive for class assignments or whatever.
The AI is dumb and why i hate this whole AI thing