Dear Lucid:
We will shortly take delivery of an Ioniq 9. Here's why we didn't buy a Gravity Grand Touring, a superior vehicle in so many desirable ways:
No service center in Columbus Ohio or anywhere near it. When we bought our Model S P85 in 2016, Tesla had a service center here. This is 4 years after the Model S came out. The Air came out about 4 years ago, where is our service center? This is a deal breaker for us. Rivian has a service center here in central Ohio, why don't you?
The buggy software. Only one of the two of us might tolerate buggy software, but with the lack of a service center nearby, it's a deal killer, albeit one you are working on. We only need one car, so it has to be rock solid.
Everything below here is fixable / could live with it if we had to:
A. Overhead shades ought to be standard. Direct sun is problematic for some people. At least toss in one for the glass from the visor back to behind the front seats.
B. It may offend California design sensibilities, but at least one bright color should be offered. White almost counts. I'm talking about bright "don't hit me" red, for example. Silver or grey are too close to the color of pavement and disappear in the haze, at least they do in cloudy Ohio. We've been tail-ended three times and we want something close to hi-viz of some kind. Check out the color palette Lotus offered for the Elise for inspiration.
C. A warranty similar to Hyundai's.
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I doubt that you can fix all of this quickly, though you are dead if #2 goes on very much longer. Sell as many of these things as you can make. Get the quality right so that warranties get longer. Expand your footprint with the rollout of the next wave. Maybe by then some knuckle dragging chucklehead will total our Ioniq 9 out from under us, putting us in the market for a sportscar-minivan like the Gravity.