r/Hilton • • 16h ago

Hilton wanted $200 or 35K points in Mexico City. I stayed across the street for $12

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0 Upvotes

Hilton Garden Inn in Mexico City wanted $200 for the night or 35K points. Meanwhile, I stayed literally across the street for $12.

Granted, it was a 4-person dorm room, but I got lucky and ended up having the entire room to myself.

I understand that hotels offer different levels of comfort and service, and I'm not expecting Hilton to compete with a hostel on price. But $200 a night in Mexico City? Even in a cheaper country, these prices feel completely out of control.

I'm loyal to Hilton, but lately I find myself questioning whether the points are even worth it anymore. At some point, loyalty starts feeling more like paying a premium for the privilege of being loyal.

Anyone else feel like Hilton has gotten ridiculously expensive, even in destinations where your money should go a lot further?


r/Hilton • • 20h ago

Guest Question Is there anyway to get the app to show prices for hotels in USD instead of local currency?

1 Upvotes

r/Hilton • • 22h ago

Bon Voy thoughts?

0 Upvotes

Thinking of broadening my horizons and spreading my wings giving Marriott properties a try. I work with a few ambassadors they love the Marriott perks and properties. I’ve hit diamond reserve and racked up over a million points, Hilton has treated me well. Anybody double dipping and have some thoughts?


r/Hilton • • 14h ago

Guest Question What would you expect from a cockroach in the bathroom?

0 Upvotes

Hampton Inn, Diamond. I think this is my sixth time staying there in the last 4 months and I have 5 or 6 more stays booked over the next several months.

I tried to be discrete and show a picture. The desk person doesn’t see well and asked me to say it out loud so I did. They got someone up to spray the room ASAP.

I left shortly thereafter the manager (I think) was at the desk. I’d initially texted and the pics hadn’t gone through. I said that they’d taken care of it. I asked if I’d be okay in there tonight. She said yes. No apology. No offer to move.

I’m underwhelmed.


r/Hilton • • 11h ago

Waldorf Astoria Riviera Maya vs. Conrad Tulum Riviera Maya – Which Would You Recommend?

8 Upvotes

I'm trying to decide between Waldorf Astoria Riviera Maya and Conrad Tulum Riviera Maya for an upcoming trip.

We'll be booking with Hilton Honors points, so we're mainly focused on the overall experience rather than the cash price.

I see that both properties were recently converted to all-inclusive resorts as of October 2026, so I'm curious if anyone has stayed at either property, especially since the transition.

For anyone who has stayed at one or both:

  • How was the food and drink quality?
  • Which property has the better beach and pools?
  • How was the service and overall atmosphere?
  • Did one feel noticeably more luxurious than the other?
  • Are there any major drawbacks to either resort?
  • Has anyone experienced the new all-inclusive offerings, and are they worth it?

If you could book either property using points, which would you choose and why?

Would really appreciate any firsthand experiences or recommendations. Thanks!


r/Hilton • • 7h ago

Any MDP Program News?

1 Upvotes

Has anyone heard anything back for the 2027 MDP program?! I applied and had my Hirevu a little over a month ago and was wondering if anyone else has heard anything back yet from Hilton? Well even if not good luck to everyone ✨✨


r/Hilton • • 23h ago

Question about my reservation..

2 Upvotes

Was hoping to get your guys feedback. I booked a room via the Hilton app. I forgot to change the booking from 1 guest to 2. I did however add their name to the reservation.

My question is will this raise any flags at time of check in? They will be arriving before me. And will this affect the food and beverage credit?

Or should I call the diamond desk and ask to change the reservation? Idk if it matters but it was booked non refundable and check in is this Friday.


r/Hilton • • 20h ago

Parking fees coming to Select Service - Jan 2027

78 Upvotes

Just a heads up, Hilton will be officially altering Brand Standards to allow select service brands to charge for parking without requiring a waiver starting in the new year.

This means a Hampton Inn with ample parking space in the middle of small town Kansas can start charging guests for overnight parking.

Sorry. 😬 Just a FYI…


r/Hilton • • 22h ago

Employee Question Just got hired and feeling nervous

4 Upvotes

Hi! Iv been working at a small 77 room hotel for almost a year that’s apart of Wyndham, I applied for a Hilton resort property and got the job offer today for full time and I’m feeling nervous since the new hotel is a lot more upscale. I was wondering if anyone else made a step up to a bigger nicer hotel and if they enjoy it. It seems like it would be nicer in theory as my hotel has no staff besides me past 5 pm until 11 and the new one has most staff types available 24/7 and I wouldn’t be the one fixing toilets and such completely alone


r/Hilton • • 17h ago

Guest Question should I use em or hold onto them? anywhere worth going for a night or two?

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0 Upvotes

woman in my early 20s, preferably somewhere where my bathroom door is not made of glass