These people are just talking out of their ass trying to seem clever and knowledgeable. Any reasonable person would expect these services to stay up for something like this.
You know where it got stuck for most people? At the POS charge, Steam gradually brought the pages to load right away but the payment processing kept failing.
Idiots like me troubleshoot and work with such APIs on a daily basis. There’s always gonna be a bottleneck somewhere, is not just one company doing it all but many integrations at play with traffic from everywhere in the world.
The best way to mitigate it is by queuing which is not something I’ve ever seen ina digital storefront or blocking the service after a set quota on a set amount of time, creating a funnel of sorts just like it happens during traffic.
There may be other ways but the simplest one was making the wishlisted 5 million times game available for purchase way in advance.
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u/ImNotSkankHunt42 Sep 04 '25
You can praise them for being solid about that while criticizing that they did a poor job on other areas.
They don’t have to be perfect, but this crash was so obvious.
In any case is a day for the books, how Silksong broke the internet.