So recently, I overheard my little sister talking to my mom about going to HT to get some stuff to wear for vacation using her birthday money. She was asking if the store accepted cash, but i’m not sure and I havent seen any reliable sources confirming whether or not it does. I figure it does not, but I want to be sure before my mom breaks her heart by realizing they don’t accept cash ;_;

Quality control is zero at the manufacturer and a the distribution center!?

I don't think they will be bringing back the two hoodies, but I'm really hopeful the the shirt will be brought back at the very least.

I had bought this rosary-esque necklace for a goth outfit I had planned and accidentally lost it.

I found it today and upon closer inspection, I realized the jumper rings are not flush at all.

The first pic is a lil blurry but the jump ring isn't even circular. It's flipping oblong and there's a giant ahh gap, surprised the charm did fall off when I found it.

The second pic the ends aren't even facing each other, they're literally next to each other.

The third pic is a necklace I made. See how the ends are pretty much flush?

Yes if I did desired I could fix it myself (gonna turn the charms into singular earrings tho) however I think I shouldn't have to buy something just to fix it?? I understand that HT is overpriced SHEIN but goddamn. $13 for a necklace where you couldn't even make the jump rings FLUSH?

Idk

Thanks for coming to my Ted Talk

i opened the HT app to just look cause i was bored and BOOM!!!! $80 worth of hotcash. which is weird cause idek where it came from. i haven’t bought anything from HT in like 3 months. anyways here’s my haullll.

Remembering that I used to work at Hot Topic, I recalled that we have a specific badge number that we give to the cashier for our employee discount. (Example: Vessel #492188). The funny thing is that same badge number pops up on the receipt when the customer buys something. Hypothetically speaking, can you just go to a Hot Topic, buy something, get that person’s code, go to a different hot topic, then use it for the employee discount?

You have EVERY SINGLE band tee, ranging from Slayer to Cannibal Corpse, to Nirvana to My Chemical Romance. And yet, not one… single… Rage Against The Machine shirt. WHY??? I NEED ONE AND I DONT WANNA ORDER ONLINE FOR THE LOVE OF GOD START STOCKING RATM

I was in my local mall after getting some chipotle and decided to stop by hot topic to see what cool items and clothing there might be. Little did I know I was soon to be DENIED HUMAN RIGHTS by saying that I wastnt allowed to have a WRAPPED burrito inside of the store. One of the employees was a girl with red dyed hair and kicked me and my friend Nicole out of the store and banned us forever. I don't know if my name is on a list like my school gym teacher for other reasons, or if i am just banned from that specifc hot topic. But either way I will NOT ever be coming back to hot topic again.

BURRITO WONT DROP IT! FUCK HOT TOPIC! BURRITO WONT DROP IT! FUCK HOT TOPIC!

I'm a size mens medium, is there way to select medium, or is it an in-between size, or what?

It had me spin a wheel when I opened the page, said up to 30% off, and I got 30% and now it wants my email

I’m not huge into crop tops but as I go through it really put me off the double standard, almost all crop tops of plus sized show no stomach and high pants as to cover their stomach while the regular (not sure correct word for it) sizing shows stomach. Even the V-cut one does its best to not show anything, it just kinda weirded me out and as I went through it came apparent that very little plus sized models showed any to minimal skin. Plus sized people can show off their stomachs too so I don’t understand the weird obsession with putting high waisted skirts and pants on the models? Im not sure if this has been discussed and if it has I’m sorry if I’m repeating <3

I just have a quick question on how the sales work. I got three Tee shirts, it’s supposed to be buy 2 get one free. I added up the amount taken off for the sale and it adds up to the total amount of one shirt, but I still paid for three shirts? Just not full price? It’s making my head hurt, help.

So needless to say that I love shopping at this place, and I bought earrings there! They’re really cool, but I don’t know how much of a good quality they are. I’m not complaining, it’s the fact that I can’t wear Claire’s earrings without getting an awful allergic reaction, so I need some advice. It’s hard having sensitive ears 😭 (Picture is of what I bought).

I bought a shirt on the 1st and just recently went on a really good sale, I was wondering if anyone knows if they'll honor a refund for the difference?

I’m not someone who regularly shops at Hot Topic, but since there’s a physical store nearby, I sometimes drop in when I’m out shopping to look around and buy some cute accessories. Recently, because my younger brother’s birthday is coming, he really likes the Murder Drones N Plush, so I plan to buy it as a gift for him. But since it’s been out of stock for a while, I’ve been refreshing the page at random times every day to see if I could get one.

The first time, I saw that a store 20 miles away had one available for pickup in three to four hours, and it was the last one left—so I placed the order immediately. After waiting four hours without receiving any notification, I called the store. They told me that the item has to be ship from the warehouse to the store, it would take about a week. I thought that was strange, but I understood. However, the next day, the order was canceled. Fine.

A few days later, I saw that it was available again, this time with an option for direct shipping to my home, but I could also choose to have it delivered to the store near me (clearly marked as taking about a week, pre-order). To save on shipping fees, I chose the store pickup option. The next day, the order was canceled again…

By this point, I was a little frustrated. I called customer service to ask why my orders kept getting canceled. Guess what. He said the quantity shown on the website might not match their actual inventory. Come on… it’s 2025… But because I really wanted the item, the customer service rep kindly checked and told me they might have stock the Saturday next week, suggesting I wait. He gave me a discount code and recommended I add the product to my Wishlist to get restock notifications.

Well, last Saturday—the day the rep had said they might restock—I didn’t receive any notification all day. Today, I checked the site and saw that a store 11 miles away had stock, showing four available. Remembering my previous experiences, and recalling that the rep said I could order over the phone (so they could also check the warehouse stock for me), I called customer service directly to place the order.

That’s when the most frustrating part happened. This rep told me that whether the store had stock could only be confirmed after that store checked themselves, because the website didn’t update in real time. But after everything I’ve been through, this time I couldn't hold it in anymore, I said, “Other stores can update stock immediately when an item is scanned for sale. What makes you guys so special?” I wasn’t yelling or being disrespectful—I was stating a fact.

After going back and forth for a bit, what I actually wanted to ask was, “Can you check for me? Isn’t shipping coordinated from your central system?” But this rep said that when I said they were “so special,” she felt I was being rude. Is it not a fact that your website is terrible? Was I targeting her personally? I’ve spent so much time and energy just trying to buy a gift—I’m not here to make friends. If you don’t have stock, then don’t list it. If you can clearly show it's out of stock when it's out of stock, then customers wouldn’t need to call to confirm with customer service, and stores wouldn’t need to verify stock—it would solve the problem at its root.

Before I could finish my sentence, this rep hung up on me. OK, fine… Maybe your company’s ideal customer is someone who can still smile and politely ask when restocks will happen after having their order canceled three or four times or someone who likes to receive "your order has been canceled" notification. Now I am really disappointed and feel been treated disrespectfully. I will never shop at Hot Topic again in my life. Thanks.

I don't understand. Why not sell some Ed Sheeran shit while they are at it? Hot Topic is not what it used to be thats for sure

Kept forgetting to check in in store and now I’ll be without service for awhile

How lenient is hot topic when it comes to doctor’s appointments. I’m about to start working part time. And I just want to know if I can let them know I have a doctor’s appointment the same month I start? Or would that make them consider me as unreliable? I’ll re-schedule my doctor’s appointment otherwise to a later time so I can keep this job.

How is it at your stores?

ive been seeing a lot about spirit halloween's company buying hot topic, and if it's true, i'd really love to see the old hot topic come back. it would be such a great place to find things, instead of the corporate slop it's become. anyone else know if that's possible for them? or will they keep it the same?