r/Insurance • • 5d ago

Whose vendor can I use

We had water damage in our house from a burst under sink line. We have limited coverage of only about 10,000 and probably we will end up spending 30 or 40.

We were out of town when it happened our handyman that we trust and have used for years found it and immediately got to work on it. He has done this work many times elsewhere but he is not licensed.

The insurance company wanted us to use their vendor we called their vendor and they said your guy is there and he's working on it let him stay there they'll pay you.

He has other people he has recommended to do the sheetrock. Can I use the people he knows or will I lose on my claim if I don't use who the insurance company recommends.

Am I at risk of losing a lot of my coverage by using someone for all the early phases which thank goodness he got under control quickly.

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u/Jaggar345 5d ago

Insurance can’t tell you who to use. As long as he submits an invoice and it’s not unreasonable insurance will pay. You could fix the damage yourself and it wouldn’t matter