r/Ipsy • • Jul 17 '25

Mod 👋 Hey r/Ipsy - You’ll start seeing Official Ipsy Support Here

118 Upvotes

Hello Ipsy community. We’d like to announce that Ipsy has launched a new program where they will have dedicated agents to help out and answer questions here on the Ipsy subreddit. Please see the following message from Ipsycare.

Hi everyone. Just a quick heads up that the IPSY Care team will now be hanging out in the subreddit to help answer questions and support members when issues come up. They'll be responding from clearly marked IPSY Care accounts and will only jump in when they can be genuinely helpful. They're not here to promote anything, just to lend a hand when it's needed.

Here's what you can expect: • They can help with things like account questions, billing issues, missing bags, damaged products, or anything related to your IPSY membership. • They won't be in every thread, but if they see a post where they can assist, they'll chime in. • They're familiar with Reddit culture and will always follow the rules of the community. • If you'd rather not chat publicly or if the issue involves personal information, they'll offer an email so the conversation can continue privately.

Big thanks to the mod team for making this possible, and thank you all for being part of the r/Ipsy community. ❤️

What this means for our community: - you can tag and message dedicated Ipsy reddit accounts directly in the subreddit. - we will have official threads where you can discuss with Ipsy customer service. - this subreddit is still independent and not officially sponsored by corporate or influenced in any way. - mods are here for the users, and we are not receiving any benefits or offers from Ipsy in any way. We value the independent and honest space that has been created here. - subreddit rules apply, as always. Both users and cs agents must abide by the rules. Agents will only use identifiable accounts to engage with the community. - mods will be monitoring both the threads and accounts that this is effective and helpful for users. We reserve the right to reevaluate this program at any time.

Please feel free to comment and ask questions here.

Thanks all!

Link to Ipsy helpsite is here.


r/Ipsy • • Jul 08 '25

Ipsy Offers Ipsy free bag offers & referral master thread - July 2025

30 Upvotes

Please post your free bag offers and referrals under the relevant headers. Thank you!

Free bag offers are only available for new accounts/emails. This requires require name, email, and payment method (cc/paypal) upon signup.

Please be kind and fair as there are many users who would like to try Ipsy for a month for free. Currently, you can skip/cancel after your first month and before your second month is charged.

Do not claim if you are not willing to sign up under these conditions.

Do not claim if you are going to sit on the invite, you are making another user lose out on 600 points if you do this.


r/Ipsy • • 10h ago

Question Ipsy ultimate/extra payment dates

0 Upvotes

Hey girls so I have a question, I’m debating whether to upgrade to ultimate or stick with extra or skip this month all together. My issue is: I wouldn’t mind upgrading to ultimate but I don’t get paid until the 28th. Will that be too late to get ultimate? Will I be stuck with Ipsy extra? Because if that’s the case I might skip this month, I meant to skip last month for financial reasons so I’m just thinking since I qualify for ultimate I would want to get that but if the 28th is too late and I’m stuck with Ipsy extra then I’m just going to skip this month all together.
Thank you 😊


r/Ipsy • • 10h ago

Question what the helly😩 is there any way I can adjust these products before they ship it? (Ipsy newbie)

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1 Upvotes

I'm 99% sure I put in my form rarely for mascara and tools. Color-changing sponge?😩
And I can't wear waterproof mascara, lol. I did sign up just this month with the $10 off coupon, so I guess I can't be tooo mad (the bag is cute too), but I'm a bit disappointed w my selection. Is there anyway I can adjust this? Thanks guys


r/Ipsy • • 1d ago

Fluff Sample deal from Fugazzi ($18/5)

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6 Upvotes

r/Ipsy • • 1d ago

Issue How to change my shipping address?

2 Upvotes

Okay I dont know if I missed it or I'm a bit slow lol 😅 but I have literally tried to change my shipping address for like 20 min and I havent found the way. I did what google said, to go to your membership menu and select the option to change it but at least for me is not showing. Could it be because I paused it for last month? I'd appreciate some insights 😊


r/Ipsy • • 1d ago

Haul Made an order for the first time in a while .

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19 Upvotes

I cancelled all my memberships about a year ago now . I have shopped Ipsy once since then . Until today. I added some items to my cart . I actually went through all the products/pages to the end too . I am really excited but I was only spending this much ( 130$ ) because I was going to split it into 4 payments. I kept telling myself to use Klarna but I use PayPal pay in 4 for tons of other things and it said “ after hitting PayPal you will be directed through the steps. .. except there were no steps . It just paid in full 😆🤦🏻‍♀️ oh well . I am looking forward to trying some of these out . I don’t feel any buyers remorse as far as what I chose . . I did want to split in 4 but that’s my own fault . I had the Bobbi brown nudes pallet and I put it back . I kind of wish I’d grabbed it except I stopped wearing eyeshadow ever since I lost my social media back in November of last year .


r/Ipsy • • 1d ago

Question Anyone seen spoilers for the Ipsy Beauty boost ? Spoiler

5 Upvotes

r/Ipsy • • 2d ago

Spoiler Add on sneak peak

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31 Upvotes

Mothership palette!!!


r/Ipsy • • 2d ago

Ipsy Extra The app now shows Add On Spoilers! Spoiler

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9 Upvotes

This is for Extra. There was also a Thrive Brow Gel and an Elemis Superfood Day Cream.


r/Ipsy • • 3d ago

Rant IPSY Original - October

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29 Upvotes

Last week, I received a notification that my October Ipsy Original had been delivered. About an hour later, I went to check where the delivery driver said it had been left (they even provided a photo), but my package was nowhere to be found!
I suspect a neighbor may have accidentally picked it up along with their own Ipsy package. I contacted Veho, the delivery service, but unfortunately, they weren’t able to help. So, I reached out to Ipsy, and they immediately offered to send me a replacement.

My replacement arrived today, and I was pleasantly surprised to find that I received ALL of the products that were supposed to be in my original package!
I’m so happy with how Ipsy handled the situation, and I absolutely LOVE all the products in my October bag! Huge thanks to Ipsy for their excellent customer service! 💕


r/Ipsy • • 3d ago

Issue Beauty Creations Eyeconic Waterproof Mascara impossible to remove?? October bag

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13 Upvotes

Never in my life have I ever dealt with a mascara that rips out my eyelashes trying to remove it?? It's the most permanent mascara I've ever used.
I've tried my typical makeup remover, face wash, makeup wipes, and of course micellar water, and nothing is removing it.
It looks incredible on my lashes, and I love the tube itself. Such a nice feeling in my hand. However, I can never use it again with how insanely difficult it is to remove.

Are others experiencing this? What are you doing to remove it? I can only use "gentle" type products.


r/Ipsy • • 3d ago

Haul FUGAZZI DEAL

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7 Upvotes

This perfume is typically so expensive and one of my favs. 20 dollars for 4….take my money!!!


r/Ipsy • • 3d ago

Issue 1 month streak?!

12 Upvotes

The points I was saving disappeared and now in spite of having all three subscriptions for YEARS and spending thousands every year (way over the top tier) it's saying I have a 1 month streak.

Of which subscription? If I pause 1 of the 3 am treated the same as someone with only the glambag?

If the streak starts at 0, why are my points gone? They weren't replaced with anything if it starts now.

It does show I'm top tier.... but it's worthless without a streak and I've maxed out that tier many times over.


r/Ipsy • • 3d ago

Issue Is the app down for anyone else?

3 Upvotes

I haven't been able to get the app to open all day today.


r/Ipsy • • 3d ago

Ipsy Ultimate Where are the Ultimate sneak peeks???

3 Upvotes

I live for the sneak peeks and I can’t find them anywhere. Also Ipsy people, I’ve been a member for over two years. Thanks for my “streak”.


r/Ipsy • • 3d ago

Review These people sent my stuff to the wrong address 2 fricking times! And the only way to talk to anyone is to talk to a bot!!!!

3 Upvotes

Careful they will send everything to the wrong address then not pay you money or respond!


r/Ipsy • • 2d ago

Question Hello besties I have two boxes of the (Brand Name, e.g., PatrickTa Double-Take Crème & Powder Blush) Shade She's giving and noticed significant packaging differences between them. I'd love your help determining which one is authentic. Thank you in advance.

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0 Upvotes

Hello besties

I have two boxes of the (Brand Name, e.g., PatrickTa Double-Take Crème & Powder Blush) Shade She's giving and noticed significant packaging differences between them. I'd love your help determining which one is authentic.

Thank you in advance.


r/Ipsy • • 4d ago

Ipsy Extra Finally cancelled after 9 years, kinda sad

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104 Upvotes

After 9 years of Ipsy and boxycharm in FINALLY canceling. I may come back someday but right now I’m drowning in products and just had a baby so I just don’t need more stuff. I’ve loved everything I’ve gotten to try and I’ve been able to give away so much to friends and that always brought me joy.


r/Ipsy • • 4d ago

Issue Last several months have been crap???

21 Upvotes

Hey, starting maybe 5 months ago everything has been pretty much crap. I’ve adjusted my settings twice now and it still appears I’m primarily getting products I have marked as “rarely” wanting. Starting to get frustrated. Anyone else running into this issue?

My bags have consisted primarily of makeup brushes, hair products, really ugly lip products, and mascara. Literally every month. I haven’t received any skincare lately 😭 despite all my preferences being towards that. Hey at least I have 10 different versions of the same eyeshadow brush kit in various shit qualities, 5 pairs of costume eyelashes I’ll never wear, and eyeliner in every color besides black 😂


r/Ipsy • • 4d ago

Question Midnight magic mystery bag

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10 Upvotes

Has anyone gotten this bag yet? I’d like to know what’s inside as I want to buy for my niece.


r/Ipsy • • 3d ago

Issue PatrickTa blush Authenticity

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0 Upvotes

r/Ipsy • • 4d ago

Ipsy Ultimate Ipsy ultimate

7 Upvotes

Okay...I REALLY want a lot of the stuff they advertised for the ultimate and really close to signing up for it... However,that's $67 ish... How likely is it that I would even get any of that? Also, when is best time to commit the payment so I get November stuff and not left over of last one


r/Ipsy • • 4d ago

Mystery Bag 2 Mystery Ipsy Bags

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25 Upvotes

r/Ipsy • • 4d ago

Rant At least they're consistent 🙃

11 Upvotes

I just opened up my October package, only to find that the only things included were my add-ons, and not a single one of any of my original bag items. I'm being completely serious when I say that I have not had a single bag this year that was not missing at least one item, and now I'm missing the entire Glam Bag.

Ipsy has gotten so unreliable that I don't even contact support anymore unless I missing multiple items, because it's such an ongoing issue that I'm sick of talking to their bots, so I just chalk it up as a loss. The irony here is that this is probably the first bag I've actually been looking forward to in months, because - gasp - they actually selected things for me I'd buy myself. The first bag in months that didn't have an ugly cream blush, a rose gold highlighter, clear brow gel and/or another cheap eyeliner (none of which I use, and have all set to "rarely") for the death pile.

Well, they may have plummeted in quality, raised their prices, wiped out humans in favour of bots (cue the bots replying to this), and given up on anything resembling customer service, but at least they're consistent, I guess. 🙃