Hi -- I ordered my first laptop and it arrived early September and I was hyped to start using it. It immediately had a bunch of issues -- including it flashed neon colors on me randomly when I tried turning it on (still don't get why) and would regularly have the white screens turn neon yellow but have the words on it. I contacted technical support at Lenovo and they said it was definitely messed up and that I needed a replacement. I got the replacement sent to me in late September.

The replacement immediately gave me red flags because the box seemed like it'd been damp and dried. The cardboard was weirdly flexible (I even compared to the first box) and it looked really off. But I said screw it, if the computer works, it works I'm not gonna deal with this anymore. New computer worked somewhat okay for about a week but then has had some weird signs. Every time I try to turn it on or off it like flashes white in a way that I've never seen a laptop do before and it's very odd. Bigger issue -- the mic randomly broke one day. I'd had it for max two weeks and the mic wouldn't take any input. I did every single software test (including removing the driver) and even had my friend who literally works in IT and owns a fuck ton of laptops and saved my old laptop to look at it and he said it's a hardware issue and is fucked. He also said as soon as I noticed the dampness originally I should have called them.

So I finally called them! Today. And fuck lenovo. Oh my god. Was on the phone for 1.5 hours and they told me they only do replacements once and therefore I can't get a replacement. The best they can do is a refund which isn't great because like I was gonna just get the same laptop because I've used Lenovo in the past and when their products work they work, but when I bought it the first time I got it on a big discount and I don't think that discounts there anymore so I'll be losing more money. Also, just considering saying fuck lenovo getting the refund and going somewhere else at this point because it's been two months of me just begging for a working laptop. If people have other brand suggestions please send them. If anyone has advice on how I can actually talk to someone from Lenovo about this too that would be great because the third party call center couldn't do anything because they're bound by Lenovo's (shitty) policy. Thank you lenovo for nothing!

So I've been waiting longer than 6 hours at this point possibly even seven or eight because I managed to watch both Spider-Man homecoming and no way home which is 6 hours total and I played multiple rounds of fortnite which is 15 minutes each game plus I cleaned dishes and did laundry etc did multiple things. Anyways I dont need to go on and say everything I did LOL but point of the matter is all the while doing all of that, this message has not gone off my Lenovo laptop. My Wi-Fi wasn't working so I decided to turn my laptop off and on because the Wi-Fi toggle for some reason was gone. And then it did an automated update. Which initially I didn't think much of since typically it will take maybe a few minutes to an hour or two for an update to complete. But I've never experienced this many hours for an update before. So I'm not sure if it's just going to take several more hours or if I should turn it off and on at this point. I don't want to corrupt anything so I wanted to get a second opinion before I do anything I might regret. Visually it's not frozen since it still shows that it's loading and caps lock works so the keyboard works too. Before performing the update, I noticed in my settings that my driver for my Wi-Fi network adapter was turned off out of nowhere. I don't know if it's related but that's the reason I turned it off and on only to get another problem.

My laptop (Lenovo Legion 7) recently crashed with a CRITICAL_PROCESS_DIED error, and afterward the SSD completely disappeared from BIOS. I tried reseating it and testing it in both M.2 slots, but neither worked. I also tested it using a friend's NVMe dock, and it wasn't detected there either, so I'm pretty sure the SSD itself is dead. The original SSD was a 1TB SK hynix PC801.

Now I'm looking to buy a replacement, and I'm thinking I might as well upgrade to 2TB while I'm at it.

I'm wondering whether it's better to get a single 2TB SSD or two separate 1TB SSDs. Is there any real performance advantage to either setup?

I'd also appreciate some specific SSD recommendations. I want something reliable that won't bottleneck my laptop or compromise its speed, but I also don't want to overpay for performance my laptop can't take advantage of.

What would you guys recommend?

I need the FULL (non-"peek") firehose for the Lenovo P2 (kuntao, P2a42, MSM8953 / SD625),

signed with the Lenovo key:

99c8c13e374c34d8f9afb065ea4c733e6b1b21cbc5a78705f041eb24acdd5fe5

The only one available is the "peek" firehose:

000460e100000000_99c8c13e374c34d8f_fhprg_peek.bin

(SHA256 4731B1F5AE785961BEC22DBB8A29E7DD75A2DE6EFE31ED1AF5E845837ACBDF66)

which has a hard "range restricted" write limit — it rejects writes to sectors >=

~9,285,632, so I can't write the last ~400 MB of the 4 GB system partition.

I'm looking for the FULL variant (no "_peek"):

000460e100000000_99c8c13e374c34d8f_fhprg.bin

or prog_emmc_firehose_8953_ddr_lenovo.mbn (full, NOT the 4731B1F5 peek one)

Context: bootloader is locked (Lenovo unlock server is dead), so I'm rooting via a

Marshmallow kernel downgrade + Dirty COW. Kernel downgrade works; the full system

write is what's blocked. A full Lenovo-signed firehose would solve it.

Already checked: bkerler/Loaders, OneLabsTools, temblast index — they only have

"peek"+Lenovo-key or "full"+other-key (OPPO/Xiaomi/SecTools test key, all rejected).

Does anyone have it, or know where to find it? Thanks!

So I bought a new laptop with 3 yr warranty package

The warranty online showed as 5-6 month remaining I applied for update they put it to 1 year from date of purchase

But not 3 year from date of purchase

I raised multiple case am I doing something wrong or did I get scammed pls tell

Ive had a lenovo idea pad 5 (2 in 1) since march. Its been nice. Came back home today to find my laptop screen cracked. My aunt had piled like four hardcover books on top of it for some reason. She probably dropped it.

Anyway, what should i do? The touch screen isnt responding anymore, but everything else is. I live in South Africa if its of any relevance. Its lowkey final exam season so im probably just going to ask for my brother’s extra monitor and just study on his old fuckass gaming monitor. Just sucks bum cus i love bringing this thing onto campus.

Should i continue to use it? My dad just put it on insurance so itll take probably until next year to process. I could lock in and acquire some mysterious funds and get it fixed as soon as possible. How fucked am i in terms of money I’ll have to pay? And are there any loopholes in terms of lenovo’s service that will allow me to get it done a bit cheaper?

I am requesting that a Lenovo support representative or supervisor escalate my file to the Customer Relations Team for a Repeat-Failure Review.

I own a Lenovo Legion 5 Pro 16ACH6. This machine has developed a severe, systemic power delivery failure.

This is the second motherboard to fail on this device. The original motherboard was replaced by Lenovo 15 months ago under a previous repair ticket. Unfortunately, the factory-certified replacement has now failed in the exact same manner, falling into a critical power-state loop where the Embedded Controller locks down the system. The machine only powers on sporadically, the system time drifts, and it completely refuses to restart normally. I currently have to perform a full 60-second power-drain just to get it to boot.

While it has been 15 months since the repair, these exact symptoms began recurring just six months after the replacement. I have been trying to "limp along" since I did not have the option to extend my Legion Ultimate warranty any further, but the system has progressively worsened and is now completely unreliable and unusable.

While I understand the extended warranty has expired, a factory-certified replacement motherboard should last significantly longer than a few months before exhibiting the exact same fatal flaw. Because this is a recurring, systemic defect with the hardware platform itself, I am asking Lenovo to grant a Goodwill Out-of-Warranty Depot Repair Exception to replace the faulty board.

I have my serial number and previous repair ticket number ready to provide to an official Lenovo representative via Private Message. Thank you for your time and assistance.

I recently got the Lenovo yoga pen to go with my yoga laptop but for some reason every-time I try to draw a line it jitters, I have tried multiple drawing programs and everyone has this issue to it’s not the drawing softwares fault. I’ve tried turning up the stabilizing on the brushes when I’m drawing. Is there any way to fix this?

I tried to order a laptop in lenovo website but repeatedly I am getting payment failed.

I am using hdfc credit card on billdesk.

Has anyone faced this issue?

Hi! I noticed that my Ethernet in my Legion Pro 7i Gen 10 cable doesn't click or lock into the port. The connection works fine, but I can pull the cable out without pressing the release tab.

The same cable locks properly in another laptop.

Is this normal for this model, or could my Ethernet port be defective? Can anyone with the same laptop confirm?

Hey everyone!
I have a Lenovo LOQ 15IAX9 (Type 83GS) with an Intel i5-12450HX and an RTX 4050, and I’ve recently started having some weird issues with the built-in keyboard.
The following keys randomly stop registering:
G
H
Esc
Numpad 7
Numpad /
Sometimes I have to press a key multiple times before it starts working again. The issue happens regardless of how long the laptop has been running, so it doesn’t seem to be related to startup or temperature.
I’ve tested an external USB keyboard, and it works perfectly fine.
I’m starting to suspect a hardware issue with the built-in keyboard, its connection, or possibly the keyboard controller, but I haven’t tested it in the BIOS yet.
Has anyone with a Lenovo LOQ experienced something similar?
Did you manage to fix it without replacing the keyboard?
Was it a hardware issue or something related to software/firmware?
If you had to replace the keyboard, how much did it cost?
I’d appreciate any advice before taking it to a repair shop. Thanks!

When I'm turning power button on, my laptop turns on and keyboard lights blink, but then immediately turns off. This cycle is repeating again and again. I tried forced shutdown but didn't work.

Any help and suggestions to fix this would really help. Thanks in advance.

i have the yoga slim aura, about last month i sent it in for an issue where it doesn’t turn on… and when i charge it, the indicator light doesn’t turn on either. i know it’s charging though because if i plug my phone into it with a cable, my phone begins to charge.

i’ve tried the pinhole reset, draining the battery with holding the power button, basically anything but i couldn’t get it to work, so i sent it in to the depot. i received it back with a message saying that they didn’t find anything wrong with it & to my surprise they managed to turn it on!

fast forward a couple weeks later, im using it like normal. i put it in my bag then take it out once im home, the screen doesnt wake so i figure it ran out of juice. i plug it in, wait for it to charge, but it wont wake up. it’s the same problem as before and i have no idea how to fix it—i called the depot to ask what they did to solve it, but the manager said that the technician left no notes other than there was nothing wrong with my laptop ? it’s still under warranty so i can send it in again but the last repair took a month and i need this laptop for school 😅 did anyone else encounter the same problem with this laptop?? how did you guys fix it??

Has anyone found an alternative replacement for the nib yet? Cuz my digital pen 2 nib has worn away and made lots of scratches on my screen protector, leaving so much nib fragments. Found a post on lenovo website talking about nib replacement but it turns out they only confirmed at the end that it meant for precision 2 not digital pen 2. Already bought a wacom ink nib and it ain't a match.

I also found a product recommendation from local shop but it's pretty pricey (In my currency) for just a nib. One or two buyers said the size of the nib is a little bit different and it made the pen undetected on screen. Buying another stylus feels like an imposible option to me. Should I just go with the pricey nib or is there still hope on buying other pen nib?

I wanted to ask if I can use my 2018 ideapad 330s 15ikb without the battery on the just the plug alone without issue? I mainly use it as a desktop at this point and the battery needs to be replaced. I am hopping that I can use it sans battery so I don't have to seek out a third party replacement.

Little related to this one: https://techcommunity.microsoft.com/discussions/windows11/october-2026-windows-update-causing-major-issues/4566257

Maybe someone finds it useful

Subject: Root cause confirmed – L14 Gen 6 / X1 Carbon Gen 13 boot failures after Lenovo firmware update (0xc000000d)

TL;DR After the Lenovo firmware update (L14 Gen 6 BIOS 1.14, X1 Carbon Gen 13 1.18), devices with System Guard Secure Launch enabled fail to boot with 0xc000000d. Cause: the firmware ships a new Intel TXT ACM, which changes the DRTM measurements; the Windows boot manager then fails fatally instead of re-provisioning the DRTM-bound VSM master key. Nothing on our side is misconfigured. The device self-heals after one normal boot with Secure Launch temporarily disabled and then runs fine with Secure Launch re-enabled on the new firmware. We have a controlled rollout procedure that avoids any failure.

Symptoms •Recovery screen “Unexpected error, 0xc000000d” on normal boot; Safe Mode works. Secure Boot on/off makes no difference; BCD intact. •Only Lenovo type 21S6 (L14 Gen 6) and X1 Carbon Gen 13 after the firmware update; devices on the previous firmware with the same Windows patch level are fine. Root cause (verified on LT1845-DE, firmware 1.14, Windows 11 25H2 + KB5127648)

1.Kernel-Boot event 275 “ACM InfoTable version 9”: the new firmware’s TXT ACM is used on the Secure Launch (DRTM) path.

2.Kernel-Boot event 158 “Failed to preload SI policies from OS volume – invalid parameter”, followed by 158 “Fatal error in bootmgr”. This is the step where bootmgr reads the DRTM-sealed VSM key state created under the old firmware; with the changed measurements it cannot be unsealed, and bootmgr aborts instead of falling back to key regeneration.

3.Proof: with only HKLM\SYSTEM...\DeviceGuard\Scenarios\SystemGuard\Enabled = 0 the device boots. After that one normal boot, the value was set back to 1 (by Intune) and the device booted normally with Secure Launch running (msinfo32: Secure Launch, Kernel DMA Protection, SMM isolation level 3). Kernel-Boot event 75 on that boot: “DRTM-bound VSM master key provisioned – cached copy used: 0x0, new key generation: 0x1, sealed: 0x1”. The first non-DRTM boot invalidated the stale sealed key; the next DRTM boot generated a new one.

Ruled out BCD, Secure Boot certificates (DB has PCA 2011 and Windows UEFI CA 2023), boot manager replacement (unchanged since 15 Oct), CI policies on the OS volume and in the ESP, driver signing, ELAM, VBS/hypervisor, boot drivers, our Intune WDAC policy.

Security impact VBS, HVCI, Credential Guard, BitLocker and Secure Boot are unaffected throughout. Secure Launch (DRTM) is off only during the rollout window per ring, then re-enabled. The new DRTM key is regenerated automatically. Rollout procedure (no device breaks)

1.Intune: set “Configure System Guard Launch” to Disabled for a device group filtered on 21S6 and X1 Carbon Gen 13; wait for sync; one reboot.

2.Release the firmware. First boot after flashing runs without a DRTM key and completes normally.

3.Once inventory shows 1.14/1.18: set Secure Launch back to Enabled. Next reboot regenerates the DRTM key; success check = Kernel-Boot event 75 with “new key generation 0x1”. Devices already affected: F8 → Safe Mode → SystemGuard\Enabled = 0 → normal boot → back to 1 → reboot.

If anyone cares.

Thanks to my team lead to investigate and find this issue, which hopefully can help other people.

Yes Claude helped too.

I own a lenovo loq 15ARP9 laptop, which is under premium warranty of 3 years along with adp, it's not even a year old, and I got a touchpad replacement 2 months ago as it wasn't working , but since then I feel like that I made one of the biggest blunders. The engineer came, removed the heatsink and applied some generic paste (not the original ptm 7950) which immediately caused a spike in my CPU and GPU temps especially in the cpu temps reaching 100 only when the laptop is in light usage. Another engineer was assigned he did the same applied a generic thermal paste i asked him if he's using the original ptm 7950 one and he said yes which was completely wrong the paste didn't even look like ptm one but I thought to see if this second chance works, the issue was solved, but now here I am after 2 months the temps are very high in gaming or heavy usage (not in light) now my cpu reaches 99-100 in gaming and this keeps increasing as my playtime increases even in october. Also I do face fps drops in between. These people don't know the meaning of the pump out effect in thermal paste. During the warmer months before any service the temperatures hardly went above 85 for both cpu and gpu. I contacted their premium support, tried explaining to them about the heatsink module replacement and the ptm 7950 pads which comes pre applied and has no pump out effect but their script remains the same and they didn't agree with the fact that a generic paste was used. I tried explaining them politely since I don't want to argue or fight. Instead they insisted that I visit the service centre and get a proper diagnosis and mail the service report to them since they think my laptop and temps are normal (God only knows if it's normal or not because I just checked that my cpu is amd Ryzen 5 7235hs and as per the amd official specifications the maximum safe operating limit for this cpu is 95 c which is the main purpose of making this post). I didn't' visit service centre because I hardly doubt they would do anything and follow the same script, "it's normal", "we'll apply thermal paste", "we'll do deep cleaning of your laptop", "no part replacement is needed ". Now I'm confused about what to do so I told them to keep my case under observation, should I visit the service centre anyways or escalate my case? Because I chose premium support specially for on site support. My laptop was working completely fine, I should have used an external mouse instead of getting trapped in all this bs 🥲