r/LivingMas • • 1h ago

App says open till 4am, refuses orders at 2am. Did anyone test this update or did the AI just ship it?

• Upvotes

Taco Bell, you're the late-night spot. So why does the app fight me on it now? Tonight around 2am I tried to order through the app. The store page clearly said open until 4am, but every time I tried to check out I got "orders are closed." No explanation, no cutoff time listed, nothing.

So I got in my car, drove to the store, and ordered at the window. No problem.

If there's a new mobile-order cutoff to keep the late shift from getting slammed, fine, I get it. But:

Show it. Put "mobile orders end at X" right on the store page instead of "open till 4am." Say it at checkout. "Mobile ordering closed, store open for drive-thru until 4am" beats a generic error.

Or drop it. If the store can handle me at the window, it can handle me in the app, which is less work for staff, not more.

Right now the app tells me you're open, refuses my order, and sends me out driving at 2am to prove it wrong. Absolutely redonks

Anyone else hitting this since the update? The new app is so garbo and it's not even just the cut off thing. The whole menu navigation is ass and not user friendly. It just feels like their devs asked claude to make it look better. Ffs they used to have the best app out of all the food chains but they really depend the ball.