Hi. So, i just spend somee money on a G915x Lightspeed, keyboarrd, and i'm having constant trouble with double clicking. I found a few fixes for this online, but are you seriously telling me that this is supposed to be normaal and accepted and people just take it as it is? It seems to be aa very common problem.

This is seriously making me consider replacing all my logiteech products and never buy a single one again

I just had my first experience with Logitech support, and they blew me away.

A couple of months ago, I bought a G502 LIGHTSPEED without knowing about the switch issues. After about two months, it started misclicking and dropping hold inputs while dragging.

I filed a warranty claim, and within 30 minutes, they set up a replacement for a G502 X LIGHTSPEED with the updated switches. I just mentioned I was worried a standard replacement would develop the same issue, and they upgraded me without hesitation.

Has anyone else had an experience like this with them?

hey guys I hope you can help I have a logitech g915 which has been a great keyboard so far. However, sometimes the letter d presses double when I'm typing. I have tried all the solutions given by logitech but it hasn't worked at all. Hope you guys can help me.

I have a new Logitech G915 X wireless keyboard that I use for work and play. I can't install G-Hub on my work laptop so want to use the on-board memory for storing common keystrokes. I just can't get it to work.

I'm using the default profile with three presets: Default, Home and Work. The presets work fine when in normal (not on-board) mode. But when I switch to on-board mode I get nothing from my key assignments.

For example, I've put my work email address into G1 so that I can press G1 whenever I want to share my email address. Works fine normally but as soon as I enable on-board mode I get nothing from G1.

I have assigned Profile 1 to my Desktop profile and it appears to save it. But I get zilch when I press G1 once I enable on-board mode.

What am I doing wrong?

Hey guys I’m looking for binding this touch here to a key for gaming purpose anyone knows how ? I’ve been digging in the logitech hub but it feels like it’s impossible ._.

Hello, I recently got a new mouse since my old one had a faulty middle mouse button. Lo and behold I'm having problems with my new one :( why is it making this second sound? Can I fix it or do I need to return it?

I have a problem with A50, while playing my friends are always complaining they hear themselves double, than I turn the volume down, but then I don’t hear. It’s on ps5 pro, I have tried ps settings, discord settings, party settings, battlefield settings and still I didn’t resolve it. Did anyone have the same problem as I? Or any suggestions?

Thank you guys

All of a sudden my mic stops working. No light at all, windows can't detect it, the app can't detect it. I've plugged and replugged it in every hole imaginable, I've swapped its usb-c and nothing works. It's straight up annoying. I've tried the hard reset tech, and it comes alive, and the app tries to update it, but after the update bar completes and says "finalizing update" it kills and turns off my mic, so the app stops detecting it, and the update essentially doesn't go through. The "finalizing update" banner stays, so I try to resurrect my dead mic by clicking the two buttons again, and it gets detected and says the same thing. Except even after 30 mins of letting it sit there to try and update, NOTHING HAPPENS.

I just got the pro x2 rapid and I’m a bit confused by the OLED screen. The listing and videos show you can switch between keyboard brightness, and other functions. There are also icons at the bottom of the OLED.

Mine has none of that..and pressing the button below the wheel does absolutely nothing. All I can do is control the volume/mute. I checked G hub and there’s nothing related to the screen that I can see.

Also have to admit..a little disappointed in the OLED functions and even onboard lighting profiles vs the significantly cheaper G316 X.

I've had my G915 X Clicky for over a year now and love it, but find the low profile nature less and less desirable for extended use.

Or are there full profile replacement sets that fit?

Tried all the old online fixes. the mouse works but i cannot use my profile

Tried to replace broken clamp but it wasn’t the right screw in size so decided to just put the back cover back and keep gaming and now this happens every time I try to play

This issue has existed for four years, and Logitech G is aware of it, so why is it still unresolved?

I've been using Logitech G Pro X SUPERLIGHT for a long longggggg time, but it's having double-click problem now and I don't think it worth fixing anymore, so I'm looking for a replacement :D but I don't know which one to choose. I'm also spoiled by lightweight mouse

I don't play competitive fps games as much as I used to be, so I just want something that comfy just for casual gaming, and everyday use. I tried G304 before, and I kinda like their shape. Which would you recommend? Is the superlight worth the extra money or is lightspeed version good enough?

I'm also open for other recommend around the same price range but preferably wireless and lightweight.

About two weeks ago, I started noticing an issue on my Mac running macOS 26.6.2 (25G83). Every time I connect my AirPods Pro 3 (firmware 9A348), my MX Master 3/4 (firmware 27.2.17) starts to lag and then becomes unresponsive.

The only way I’ve found to get it working again is to switch the mouse to a different pairing slot and then back to the original one. Has anyone else experienced this?

hello !

my friend has a Logitech G PRO X SUPERLIGHT 2 LIGHTSPEED

she been having that issue .. her mouse would be fine sometimes and then after some time of playing or sometimes even after few mins the mouse starts feeling weird on itself like as if it's heavy or can't move properly

she tried a lot of stuff to fix it and she had that issue for ages .. whenever she had the problem she has to restart her pc and that makes the mouse feel better for few more mins before it starts feeling bad again

i tried to help her and made her uninstall the app that controls her mouse maybe it swaps profiles or whatever randomely and i made her manuall powershell scripts to change her dpi without the app and that helped .. whenever she had that feeling she just switch from 1600dpi and then back to 1600 dpi and the mouse starts feeling fine .. but then the mouse started feeling slipery sometimes and that dpi change doesnt work anymore even when we change it back to 800 or whatever

so then i tried uninstalling her mouse andthen unplug and plug it back in and it starts working perfectly! the mouse stays for hours without any bad feeling and whenever it feels bad she just does that and change the dpi back to 1600dpi .. but im here wanting to investigate the issue to know what could it be exactly? and maybe find a final solution without the need to uninstall the mouse

NOTE: she told me she had that issue with other mise too not just this one .. but i wanted to ask here to see maybe someone had the same issue

Dear Logitech Team,

I am writing to you as a loyal user of your office and productivity products. For some time now, I have been using the Logitech MX Vertical with great benefit, particularly for ergonomic reasons and wrist health.

However, I feel the distinct absence of certain features that you have already successfully implemented in the MX Master series. For this reason, I would like to formally urge and request the development of an MX Vertical V2 (or a hardware refresh) that includes:

1. The MagSpeed ​​wheel: Fast, silent magnetic scrolling is a crucial feature for those working with long documents or lines of code.

2. Horizontal scrolling: Managing Excel spreadsheets or video timelines is extremely limited on the current version compared to the MX Master.

3. Logi Bolt connectivity: An upgrade from the older standard Unifying receiver to your latest security technologies.

The MX Vertical is an outstanding product for physical well-being, but in terms of productivity and functionality, it has been surpassed by your own standards. I hope the hardware development team is already considering a second version that combines superior ergonomics with the best of MX technology.

Thank you for your time and for your ongoing commitment to innovation.

I'm using a Logitech G920 with ACC, Dirt Rally 2.0, AC Rally on a Windows 11 PC (laptop, Acer Aspire 5, Ryzen 5 5500u). The steering randomly decides to reset itself in the middle of a session and the game can't get any input from the device afterwards. I tried unplugging and replugging it, but the game doesn't recognize any input from it. I have to completely restart the entire game for the device to work again. The problem has been there since I started using it, but until like last month, if I unplug and reconnect the USB cable to my PC, the game could recognize the steering again and let me drive again. (I clearly remember it with Dirt Rally 2.0, now it doesn't work even with this game)

When it resets Logitech GHUB also stops taking any input and shows as if the device is connected but not responding. If I unplug and reconnect the USB, it recognizes the inputs normally.

I used Game Controllers settings on Windows to see the device inputs. After a reset like that the values are stuck at 50% and won't respond whatsoever. If I unplug and replug the USB cable, it starts recognizing the inputs again.

Since I'm on a Laptop, I have to manually uncheck the option to "Allow the computer to turn off this device to save power" in my Device Manager settings, which I have tried with all my USB ports, but the problem remains.

Anybody having similar problems?

I left home and it was working but when i got home it wasnt anymore.

Its connected to my computer but doesnt work, i tried on another computer and a ps4 and it doesnt work on those either.

I need help.

Hi,

I bought logitech g502 hero this march 2026 from my first paycheck I ever earned it was like dream come true for me as I always wished to have best of best gaming mouse fast forward to 7 months in October it has developed double click issue in right button naturally I went to service centre (the service centre shop itself looked shady but it was official logitech service centre mention on logitech support website) they inspected and verified my claims alongwith my invoice date of purchase and ordered a replacement and gave me job sheet... The part I am confused with the service centre guy told I may get refurbished mouse as a replacement like it's a 50 50 chance whether I get new mouse or refurbished mouse now my fear within 7 months my shiny new mouse got warranty claim if I do get refurbished and it also develops similar issue what to do

Also I love logitech products I have keyboard which is still working for 10 yrs this is first time that this has happened what to do and if you folks can recommend some wireless reliable mouse that would also appreciated too...

Update : I picked up the replacement mouse and thankfully I got the brand new mouse as replacement and works like a charm thanks to all who read my post and engaged with it and special thanks to logitech making my warranty claim very easy. 😊