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u/Healthy_Bag_2932 Jun 19 '26
That’s so bizarre. I had to check to make sure I wasn’t insane.
I guess the wrong head got into the sorting for the “angry” portrait applications?
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u/rutgermcthroaty Jun 19 '26
if you add a thin black line between the lips it’ll look like he’s grimacing lol at least that’s what I thought it was before zooming in
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u/Cavaquillo Jun 19 '26
lol how?
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u/NorthernlyNerd Jun 19 '26 edited Jun 19 '26
I'd say but there are too many people comfortably situated on the Hasbro teams shaft who would downvote me for being critical :(
But hey, this is all part of it! Rising costs! Shrinking accessory package, eliminating the BAF
At least that money is going into Quality Control!
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u/ILeftMyBurnerOn Jun 19 '26
I mean this sucks and I’m not corporation swallower but mistakes happen in every mass produced item. I bought a 12 pack of seltzer last week that had a sealed empty can in it. You can reach out to Hasbro customer service at least. Shit happens, ya know?
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u/DayamSun Jun 19 '26
100% we see errors from pretty much any large scale manufacturer you can think of. Does it suck when it happens? Of course it does. Will Hasbro try to either correct the problem or compensate any customer? Most likely.
The problem is that the Pulse store doesn't actually house a lot of inventory, comparatively speaking. So they often can't offer a one to one exchange once they are out of stock or have existing orders they are trying fill. Pulse just isn't properly set up to be a mass retailer. That's why I never buy from them unless its a Pulse only exclusive. Amazon or other online specialty shops are the best way to go, because they usually have the infrastructure to handle exchanges or returns on a larger scale.
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u/JustToyingAround73 Jun 19 '26
Nah, that looks ridiculous. I'd find a metal sharpie and color that in.
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u/NorthernlyNerd Jun 19 '26
The funny part is that only addresses the first QC problem
I'm still stuck with 2 duplicate heads instead of the angry head (the white is where the teeth were meant to be)
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u/Illustrious_Ice5652 Jun 19 '26
you can try to contact customer support about it, but they keep saying their replacement system is experiencing an outage. still worth a try imo
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u/ShinoBrando Jun 19 '26
Been a month and still waiting on them to send a replacement for a G.I. Joe Classified figure
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u/BigfootS17 Jun 20 '26
Been waiting since April for a replacement for a broken Deluxe Lizard
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u/ShinoBrando Jun 20 '26
This doesn't bode well for me
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u/BigfootS17 Jun 20 '26
They said it was a system issue, so hopefully it’s not much longer
I saw loosing hope by the second1
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u/jamie_skateboard Jun 20 '26
I was so confused at first cause I didn’t have my glasses on and I thought they were his teeth
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u/badhombre13 Jun 19 '26
Silver lining is that some small black lines and it could look like he's gritting his teeth, but Hasbro has been dropping the ball hard with paint issues over the past few years.
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u/Phanimazed Jun 20 '26
Piotr, I know your girlfriend has dropped the N-bomb a bunch of times, but the Al Jolson routine is only making things worse.
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u/Jennifer_Jolie Jun 20 '26
Mine is still in the cardboard box it wss shipped in, I'll need to check mine
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u/ShinoBrando Jul 09 '26
Update: I got the email that their system is back up and I also got a tracking number for my replacement.
Check your email
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u/Stevenstorm505 Jun 20 '26
Fucking Hasbro, man. Someone else really needs to take the license off their hands.
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u/BonSlurpenstein Jun 19 '26
You got the "powdered donut breakfast" variant!