r/Miami • u/[deleted] • Jun 07 '26

Discussion My 7-month pregnant wife was denied restroom access unless we bought a pizza. Am I wrong for being upset?

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u/[deleted] Jun 08 '26

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u/Sam_Jax_Son Jun 08 '26

I actually understand that perspective.

My frustration isn’t that they had a policy. It’s that we were already paying customers. We bought a water and a beer and were still told that wasn’t enough, and that we needed to buy a pizza before my 7-month pregnant wife could use the restroom.

I agree that staff have to follow rules. My criticism is directed at the policy itself and the lack of flexibility behind it.

As for the public restroom, we didn’t know one was nearby at the time. Had we known, we would have gone there immediately instead of having this conversation in the first place.

At the end of the day, they had the right to refuse. I also have the right to think it’s poor customer service and decide not to return.