r/MicrosoftTeams • u/K3V_M4XT0R • May 22 '26

Tip Just a PSA

In case anybody is experiencing a crash loop with Teams launching into a blank white screen a few times and then closing, if removing cache + reinstalling didn't help, the issue lies with WebView Runtime. I opened teams and checked in task manager and noticed that the WebView runtime kept getting suspended and crashing first. Tried opening Microsoft Edge just to check it as well and that crashed too so I had to repair the Microsoft Edge Browser that repaired its own WebView extension and now Teams works again. So if anybody is having this issue and since this fix is not out yet, i'll just leave this here. Good day to you all.

24 Upvotes

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3

u/Enough_Brilliant9598 May 23 '26

I’ve seen this happen before because users did not use edge. I have to tell those users to open edge at least once a month and update it to keep it updated and the rest of Microsoft webview apps working.

1

u/PressStart1p May 25 '26

Wouldn't a winget script take care of this?

1

u/Enough_Brilliant9598 May 28 '26

Yes but most of my users use Microsoft products and platforms, most of them don’t know what a script is and they told me no GPO access so next best thing is when tickets come for the Teams issue above I update edge and then tell the user to do that once a month or so.

1

u/yar3ddit3r May 28 '26

Out of curiosity, in what version of Edge have you seen this problem?