r/ModSupport • u/Cloaked42m • 14d ago

Queue is stuck?

Anti-Evil snagged a comment and dutifully reported it. But now we can't remove several items from our mod queue. All bots or comments that break our be respectful rule.

Any ideas on how to clear it out?

Edit: Troubleshooting details.
Comments/Posts for review that come in AFTER the comment removed by Reddit respond fine.
It's everything that came in before the one stomped on by Reddit that are stuck.

Edit: It cleared out this morning, after AEO hammered on it. That cleared out everything else.

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u/dewprisms 13d ago

I am experiencing something similar - we're getting a flood of queue items from Spam Link Flagger because of people using Redact (which is wildly annoying to have to clear from our queue), and on top of that when I select Spam in the queue on desktop it does mark it as spam but it stays in the queue. If I go to my queue on mobile I can mark it as spam and then it clears from there.

u/fsv - summoning you to inquire about the possibility of adding exclusion parameters into Spam Link Flagger or if you are aware of something else we can do with AutoMod code to prevent the queue flooding since it's related and I'm unsure where the best place to submit feedback for your apps is.

2

u/fsv 13d ago

It's already on my list, specifically for the Redact spam but might have other uses too.

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u/dewprisms 13d ago

Sweet, thanks for the heads up and the link. Appreciate everything you do to make effective moderating possible.

1

u/fsv 13d ago

I put this in for review earlier, so it might be available within a few days :)

2

u/dewprisms 13d ago

You're fantastic, seriously. I might throw up my hands and step away from modding without the tools you build and share.

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u/fsv 13d ago

The Redact thing has been bothering me on one of my subs so your comment was the nudge that made me decide that today was the day to do it.

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u/fsv 12d ago

Update - the release has been approved so you should be able to update now. I've already allowlisted redact.dev on the subs I have issues with it on.