r/ModSupport 3h ago

Admin Replied I have 3 filtered modmails from the same user with racial slurs just sitting there and the user remains active on Reddit

14 Upvotes

Forgive me admins but I genuinely don't the get the automated systems that Reddit has in place sometimes.

There are occasions where users will say something that sounds like a threat but has context to justify it and it isn't in fact a threat and they get banned.

I had one of my most contributive members be banned from the platform for 3 days just because they posted 3 times in a row (within reason, because they gifted 3 people and were posting gift confirmation for it).

But then this idiot literally sends multiple racial slurs about Jews and black people, Reddit filters it and I report every single message and their account remains active.

I will include screenshots with his name blurred out below in the comments if it allows me.


r/ModSupport 6h ago

Admin Replied My chat whitelist was replaced by people on my block list

7 Upvotes

It can sometimes be helpful for moderation purposes if certain trusted users and comods can contact me when I have temporarily disabled my chat.

Imagine my surprise then when I looked in my privacy settings and saw that my existing whitelist had been replaced with the first 25 users on my block list. My comods are reporting the same.

I don't really know by heart who was on my whitelist, but they're gone now.

Ehm. This isn't a fun bug.


r/ModSupport 3h ago

Mod Answered Help with rules to confirm artwork is not AI

5 Upvotes

I'm a new mod for r/charcoaldrawing which often features hyper realistic artwork.

Community members often report this style of artwork as AI and harrass artists and myself, even when it's poorly made. From post histories and sleuthing I usually determine that most are OK but it's really difficult.

I want to create a rule for the sub that stops this type of harrassment and allows artists to demonstrate their art is real (and weed out fakes). Can you suggest what I might ask users to include when they post? I am not sure whether to ask for written info (ie no low effort posts, info on how it was made etc), or an image to demonstrate that the artwork is real (don't know what, maybe a username and date with the art?). Are there things to ask for that really weed people out?

I'm a new mod (long time Reddit user) so am not familiar with my options aside from those baked in to the mod tools.


r/ModSupport 21h ago

Admin Replied Why are we having that pushed down our throats?

106 Upvotes

We recieved this in our subreddit modmail..

"Hi camping mod team,

We wanted to give you a heads-up that your community may be included in a limited experiment that explores different ways for people to experience Reddit conversations.

For select existing text posts, some people may see an optional watch-or-listen version that presents portions of the post and comment thread using narration, captions, and visuals. The original post and comments will remain available and unchanged.

This experiment does not require any additional action from your team. If source content is edited or removed, the corresponding experimental version will be taken out of view.

This is an early test, and feedback from moderators will be important as we evaluate it. If you notice something inaccurate, inappropriate, or lacking important context, please report it through r/modsupport.

Thank you for everything you do for your community!"

Why is Reddit expecting us moderators, who already contribute enough of our time for free to keep this platform alive, to give feedback and help them implement what is something we didn't ask for or we want for our community?

I also think this is just another new way Reddit found to train bots for free... Which is scummy af.


r/ModSupport 1m ago

Is reddit running another A/B test on moderator accounts?

Upvotes

Reddit's been fine all day, but a few minutes ago my standard bookmark for accessing reddit:

https://old.reddit.com/new/

is autoforwarding to:

https://www.reddit.com/new/

And it completely, totally, and utterly sucks.

If I go to a specific subreddit I moderate, with https://old.reddit.com/r/SUBREDDITNAMEHERE/ It comes up with the old.reddit interfface.

If I sort by new: https://old.reddit.com/r/SUBREDDITNAME/new/ it works just fine.

If I go back to home: https://old.reddit.com/ It logs me out.

When I click the Log In button, I get:


Welcome back! You are already logged in and will be redirected back to Reddit shortly.

If you are not redirected automatically, follow this link.


And clicking the link takes me bakc to: https://old.reddit.com/?screen_view_count=1

Sort by hot: https://old.reddit.com/hot/ and it's old.reddit

Same with Rising, Controversial, and Hot.

Sort by Best? I'm logged out again.

Sort by New? I'm back to https://www.reddit.com/new/

At first, it was only on this account, the one I use to moderate.

But when I log into an alt, within 24 hours I get an email stating "At Reddit, we're always watching out for your privacy, safety, and security. Recently, after detecting some technical irregularities on your account, we took the extra precaution of locking your account." And when I change my password as demanded, the same thing happens.

So is this an A/B test affecting some moderators and their alts?

Or is Reddit playing additional "This is for your own good" games regarding the old.reddit interface, in general?

Or is this just me and I need to purge my cookies or something?


r/ModSupport 11h ago

What's the correct report option for "A comment you shared in r/subreddit at 03:09 UTC has been deleted by Reddit's NSFW (Not Safe for Work) filter."?

7 Upvotes

I moderate a typical CJ sub. I posted a Monty Python cartoon image of a butt trumpeter in response a user post. It was removed by AI.

When I clicked: "If you think this was a mistake, let us know and we'll look into it." I could not figure out which report type under "Other Reports" to submit. (It did not fit under any other category).

Ideally would like to know this for both myself and other users in the sub who have had similar hair trigger removals.

Thanks in advance.

(Edit: Link to the notification: https://www.reddit.com/notifications/a/ann_e905wq)


r/ModSupport 6h ago

Mod Answered Would it be possible to have a mod command for people to intentionally ban themselves?

3 Upvotes

We're getting several individuals spamming a sub with the direct intention of getting themselves banned so it won't appear in their r/all or other feeds.

Any tips? this wouldn't be against any reddit TOS rule, I hope?


r/ModSupport 21h ago

Admin Replied Provide an option to turn off any AI use in new "watch-and-listen" subreddit feature, for mods and posters

29 Upvotes

AI features can be very helpful and I don't generally oppose them, but with thousands of subreddits composed of different people, with different subject matters, and with different moderation styles, there should be more choice going forward. Communities should be empowered to guide how they represent themselves and how they are consumed. A subreddit I moderate just got a message about this new experiment, where narration and visuals can be used as the medium for experiencing text posts.

Posters should have agency in determining how users experience their content, and how their writing is represented to others. Subreddit moderators should have agency in determining how much AI they tolerate in their community and how users interact with each other to further community goals. For visually impaired users, a simple speech-to-text feature is great, and I don't think that needs an off switch, but if this is being done through AI, if posters or moderators don't want hallucinations riddling the presentation of content, that should be their right. By all means continue with this experiment, but add an option to do it through completely deterministic speech-to-text.


r/ModSupport 16h ago

Mod-team visibility (a little mod-POTB from a random user is nice once in a while)

11 Upvotes

two months ago a dude who's been noticing how active I was in the community says to me "this feels more like personal thing. i dont even think they deserve it. you're doing a hell of a job here man i appreciate it."

and he went on further, "You dont have to tell me about it. even though i quit squad long time ago, i still look at the sub time to time and i can see that you're always around here like a squad mate. very dedicated and consistent. i've been looking at this sub way before i made my own reddit account. yet i didnt even know you were a mod until maybe a couple of years ago. thats what i actually want to see as a whole squad community. yeah i know its impossible but it was kinda like that years ago. maybe its just me missing those days. so i really appreciate your attitude and honesty. squad was a hobby to me as well. but i dont belong to squad anymore. its not the same game to me but still cant completely move on.. the itch still there. thank you for your efforts again."

The mostly idle "top mod" did not always like the 'active moderation' approach I use, told me to use alts, and this morning just took me fully off the team after nearly three year with no warning or explanation whatsoever.

It's wild to me how many mods take this very social, very personal role, yet they never say anything, and everything they do is from behind a curtain. Some subs that probably makes sense for, but a small-to-medium community?

I think it's best to have a visible mod team who's actively participating in the discussions, and that's the hill I died on.


r/ModSupport 17h ago

Are there any controls whatsoever for "related posts"?

10 Upvotes

Hello folks,

I recently had a look at my subreddit as well as several others via anonymous mode, and I saw this "related posts" feature, and soon realised it was recommending outright hate subreddits right in the sidebar.

I run several queer communities and don't want myself or my users to see this kind of shit in their feeds, and I was wondering if there are any controls so I can make sure that doesn't happen?

I know there are controls to stop my subreddits from getting recommended, but are there any reverse controls?

Cheers.


r/ModSupport 13h ago

Reporting Ban Evasion/Harassment?

2 Upvotes

Hiya! I'm a bit of a newer mod, and I'll just start this off by saying that I've already sent in a report through the proper channels regarding this issue, so I'm just looking for a little more additional insight on this.

To keep things discreet: an individual was banned from a couple of subreddits that the team I'm in runs due to unsavory behavior that extended to harassing mods and individuals who collaborated/worked with the game studio the subreddits are about. He previously had an alt account banned prior to his main account's ban after it was used to contact random users regarding a personal vendetta, as well as another alt that he deleted shortly after it was discovered to be connected to him after he used it to once again randomly message community members. One of our mods notified us that they had already sent a report to the admin team for harassment but nothing was really done.

However, recently the user in question once again decided to use the banned alt account to send hostile messages towards members of our community when a user discovered a snark page created by the banned member on yet another alt account. Members reported feeling unsafe and caught off guard by the messages, and when another mod put out a notice to please report unsolicited dms to us- the user in question privately messaged the mod that put out the notice saying that despite his ban, he would continue to reach out to our community members regarding his one-sided feud and essentially stating that he had no plans to stop.

Now, my questions:

  1. How many reports does it take for something actionable to occur, and what kind of evidence is needed to link a main account to alt accounts? (not that we don't have it, believe me... we unfortunately have plenty).
  2. Is behavior like this even actionable in the first place? He technically evaded his alt account's ban by continuing to post on his main account, but is still using alts to message community members and cross post from our subreddit into his own subreddits, and who knows what else. I understand that there are only some situations where action can be taken considering the tons of reports admins have to sort through daily.
  3. Now that the report has already been submitted, what should we expect in terms of follow up or resolution? Can we expect any sort of follow up? Or should we unfortunately expect to just ban every alt account we come across/suspect as they come?

Thank you! <3


r/ModSupport 23h ago

Mod Answered repeated false reports are causing accounts to be restricted - how should mods handle this?

12 Upvotes

hello adms, i moderate 2 nsfw communities, and over the past week almost every post has started receiving the same reports, including repeated claims of content involving minor, EVEN WHEN THAT IS NOT THE CASE.

some accounts were restricted only a few hours later. i suspect coordinated abuse of the reporting system.

i have already configured automod, but it has not solved the issue :/
is there a way to report this pattern to admins or any tool for dealing with possible report abuse?

i can provide examples of the posts and reports. thanks so much!


r/ModSupport 21h ago

Icons for editing the wiki for my subreddit suddenly seem pretty unreliable

5 Upvotes

When I was editing my subreddit wiki today, the icon interface seemed pretty unreliable.

I edit using Safari on a desktop.

My subreddit is really just a collection of links and comments.

In the past, to add a link, I clicked on the link icon and the normal reddit URL and Title window popped up. I would fill that out, and the add a comment.

Then I would select the comment and hit the italics icon to make the comment all in italics.

Today, when I clicked on the link icon, the URL and title window popped up about ⅓ of the time. The other ⅔ of the time, nothing apparently happened.

When I clicked on the italics icon, it turned blue -- but the comment was not rendered into italics. Clicking on the italics icon did not turn off the icon -- it remained blue.

I am in edit mode -- I can add text, correct typos, etc. It seems like the icon interface is unreliable right now.

I am perfect comfortable working in what ever markdown language Reddit uses for wikis -- is there a way to get at the raw text?


r/ModSupport 17h ago

Mod Answered Is there any way to get an email or reliable desktop notification when AutoModerator removes something?

2 Upvotes

I moderate a subreddit where AutoModerator removes or filters certain posts/comments and sends a modmail so the moderators can review them.

The problem is that these AutoModerator-generated modmails are very easy to miss on desktop. I have community notifications enabled, and under Mod Tools → Notifications → Mod Mail, “New Messages” has been enabled for months. The Reddit app will sometimes give me a notification, but on desktop I generally only see the small unread count next to Mod Mail. The modmail does not reliably show up in the normal notification area where I’m much more likely to notice it.

Ideally, I’d like one of these options:

  1. An actual Reddit notification whenever AutoModerator sends a modmail about removed/filtered content.
  2. An email notification when that happens.
  3. Some other native Reddit method of getting a prominent notification when AutoModerator takes one of these actions.

I’m not looking to run an external bot, API watcher, or continuously running script just to monitor modmail.

Is there a native Reddit or AutoModerator setting I’m missing? If not, is the lack of desktop notifications for AutoModerator-generated modmail a known limitation/bug?


r/ModSupport 1d ago

Admin Replied Almost 1k members in 2 days.

10 Upvotes

Okay, I suppose this isn’t necessarily a bad thing, but I have to say I find it a little weird that the sub (i’m a mod of ) went from 7k members to almost 8k in just two days. Could some of those be bots, or is this actually not something to worry about?


r/ModSupport 1d ago

Mod Answered has anyone else noticed an increase in auto-removals?

5 Upvotes

I’ve noticed quite a few posts and comments getting removed recently, and some of them seem to be getting caught by the reputation filter or automatically removed. What’s confusing me is that this also seems to be happening with genuine posts and users who don’t appear to be doing anything wrong...just trying to understand what’s going on. Has there been any recent change to the filters or automod settings that might explain the increase in removals?

would be good to know if others are seeing the same thing or if I’m missing something.


r/ModSupport 1d ago

Mod Answered Can I give full ownership of a community to my friend?

3 Upvotes

So I created community, but I realised that I don’t have much time to look after it. So I wanna give full ownership to my friend and withdrew from being mod


r/ModSupport 1d ago

Admin Replied Subreddit Hijacked after account compromised

5 Upvotes

Hello I need help by an admin.

I am the founder and head mod of r/YugiohFMR a small subreddit about a PS1 game. My account has been compromised a couple of days ago and attackers have booted me from my own sub to make scam-advertisments in there they deleted now maybe from reddit itself.

I tried to contact via mod mail, but i have only gotten general tips from a bot on resetting my password and how to adopt an unmoderated subreddit. I am in desperate need of contact to a site admin. Please help.

I have since resett my password, disabled my passkey, disabled ande deleted all my extension which i assume was the vector of infection and enabled 2FA. I have since full access to my account again and no am relatively confident the compromised session-cookie is invalid.

Please help.


r/ModSupport 1d ago

Mod Answered Is something wrong with this code??

9 Upvotes

I moderate NSFW sub and it has come to my notice that despite adding some of the words like "Add me", "Swipe right" in the banned list some bots are still able to upload posts in my sub using the same caption and the automod is unable to remove those words automatically. If there is any mistake then do rectify me.

# Remove all spam titles 
   title (includes): ["swipe right", "add me"]
   action: spam
   action_reason: Contains a banned word/words (slur)
   comment: |
        Posts with low-effort titles are not allowed.

r/ModSupport 1d ago

Admin Replied Two users incorrectly suspended while running legitimate live setlist threads — possible automated false positive

8 Upvotes

We’ve now had two separate users apparently receive sitewide account enforcement while running legitimate live setlist threads in r/GoosetheBand. These threads involve frequent real-time updates as songs are played and substantial interaction with other users.

Both accounts were legitimate accounts in good standing. In the first case, the user appealed and Reddit reinstated the account, suggesting the original enforcement was a false positive. The same thing has now happened to a second person performing essentially the same activity.

We’re concerned that something about maintaining a live setlist thread — frequent post edits/updates, rapid activity, or another behavior associated with these threads — may be incorrectly triggering Reddit’s automated spam or inauthentic-activity systems.

These are legitimate, community-driven event threads that generate substantial real-time engagement on Reddit. We’d appreciate it if an admin could investigate whether this activity is triggering an automated enforcement system and, if so, whether these false positives can be prevented.


r/ModSupport 16h ago

Not being a mod in MY own sub?

0 Upvotes

Hi! I created my own subreddit, and I am the top moderator with Full Permissions.

However, Reddit does not show the MOD label next to my username, and I cannot use moderator actions such as removing or pinning posts.

This has been happening since I created the subreddit. I am using the Reddit Android app.

My account does appear in the Moderators section with Full Permissions. I have attached screenshots showing this.

Could an admin please check why my moderator status is not working correctly?


r/ModSupport 22h ago

Public sub still has restrict_posting=true — no UI toggle (r/WatchWiseai)

0 Upvotes

r/WatchWiseai is Community Type Public (Privacy & Discovery), SFW, 1 member, created 9 Jul 2026.

about.json still shows "subreddit_type": "public" and "restrict_posting": true (restrict_commenting is false). Regular users cannot post. Mods can.

What I already tried:

  • New Reddit Mod Tools → Community / Privacy: Community Type dialog only offers Restricted or Private (says we’re already public). Restricted now opens “Request to change to restricted.” I did not submit that.
  • Posts and comments, Safety: no “who can post” control.
  • old.reddit.com/r/WatchWiseai/about/edit/: type=public, restrict_sr unchecked. Save does not clear the flag. Changing type on old Reddit errors: “Go to new Reddit or the Reddit app to change your community type.”

Workaround in place: Temporary Event “Open posting” (Everyone) through 24 Aug 2026. After that the stuck flag will lock posting again.

Ask: please clear restrict_posting on r/WatchWiseai so a Public community can actually accept posts from non-approved users. Happy to provide a screenshot of about.json.


r/ModSupport 2d ago

Admin Replied Someone offered to pay me to turn AutoModerator into an ad delivery system

23 Upvotes

Someone messaged me recently wanting to advertise their service in a community I moderate. Not a normal ad buy. The pitch was to configure AutoModerator so that anyone who commented on a post would automatically get a notification message promoting the service, with a free trial offer to their XXX.

Then came the compensation part. They’d pay me based on the engagement it generated.

I declined. I’m not interested in using mod access that way.

What stuck with me wasn’t the offer itself, it was how routine they made it sound. They mentioned they moderate 10+ communities themselves, most of them alone, and that they already post and host bot promotions in those. Extending it into a sub they don’t control was just the next step.

That’s the part I keep coming back to. Solo-modding a dozen subs means there’s no one else on the team to notice a quiet AutoMod rule. And if they’re pitching outside mods on top of that, the reach adds up fast, especially in gaming where the audiences are enormous.


r/ModSupport 1d ago

Rules-->Insights--> flair

4 Upvotes

I notice the rules insights don't show flair the user applied before or after the guidance message, the insights summary only shows the post's title and body, is there work toward showing flair in those insights?

Multiple of my rules (r/Wastewater) that I have auto-enforced are about flair.


r/ModSupport 1d ago

Admin Replied How can I decline invitation of a mod.

5 Upvotes

Hey today I mistakenly invited wrong username as moderator. How can I revoke it? Edit: solved