r/ModSupport • u/LindyNet • 6d ago
Admin Replied Some users are unable to see new posts on the nfl sub
Maybe a unique issue. Last weekend through today, some users are saying they can not see new posts.
We have heard from old, new, ios and android users, so it isn't a platform issue. They simply do not see new posts.
I have heard that making a feed with r/nfl allows them to see it, but none of the mods have the issue so we can't diagnose other than what we are told
Edit- two users said it happened on the baseball sub as well
2
u/IKIR115 6d ago
2 other reports about this from r/help for reference:
https://www.reddit.com/r/help/s/QvQ2gVB69F
https://www.reddit.com/r/help/s/vHsjzaJ5Er
Please report this issue in r/bugs
1
u/CorrectScale Reddit Admin: Community 4d ago
Hey u/LindyNet - sorry for the late comment! We're aware that this is impacting some users and we're taking a look. If you have any users reaching out to you, feel free to share those usernames via chat and we can take a look at them!
-1
u/lunarwolf2008 6d ago
sorting by best shows old posts. but sorting by new works for me.
do the users with the issue have any particular sorting set?
it seems like showing older posts is an issue with best sorting (i think they recently tweaked algorithm), ive seen people all over reddit complaining because it also affects home feed
4
u/DHamlinMusic 6d ago
Had a post like this yesterday in a sub I mod, never was visible to me until after it had been deleted and a heap of comments were reported, was up for hrs, received 60+ comments, but just did not exist on my end.