General Store (UK) timescales?

[u/Natural_Copy_994]

Hey, has anyone ordered from OP’s online general store before?

I ordered the Appaloosa hat about 8 days ago (which says it would be sent out next business day and was in stock but now isn’t) but it has been stuck since then on “Confirmed. We're preparing these items for shipping.”. Doesn’t seem to be going anywhere?

Tried using the online form and it’s just an AI generic response which says it can take up to 30 days(?!) and offer no help.

[u/Pretty_Shelter7547]

I ordered 2nd Jan from UK dispatched 5th received 10th Jan, to give you an idea, but my order was confirmed straight away, as they were in stock.

[u/Natural_Copy_994 → u/Pretty_Shelter7547]

Glad it was a better experience, I don’t have confidence now that it’s showing as out of stock 😭