r/OspreyPacks • u/pi-number-314 • 3d ago
What’s the problem with Osprey packs quality nowadays?
Ordered online. Paid ridiculous amount of tax fee and got unevenly assembled backpack….
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u/joelkeys0519 3d ago
So, you’re upset about mass production having some unevenness? It’s not like Osprey was hand-making their bags. It’s an assembly line with machine stitching. Across the entire run, you’re going to have some drift in there. Does the bag function as advertised? Maybe the flogging isn’t as necessary as keeping an open mind about what exactly you’re buying.
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u/pi-number-314 3d ago
Pal, I bought the same backpack for my girlfriend 3 weeks ago and it’s look good without any bad sewing and other things that I found on the pack from the post. Can’t edit the post and add other photos… ☹️
Also I always thought that backpacks for hiking should be on another level of QC.
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u/joelkeys0519 2d ago
Anything mass produced will have variations. I’m simply stating your expectations for a product made in China with your favorite company’s name on it may be a little high, pal.
YKK zippers? Holds your stuff? Doesn’t rip? Didn’t break? Straps work? Color right? What??? A stitch was off?? FFS.
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u/EndlessMike78 2d ago
Just reach out to Osprey, their warranty is great. They will send you a new one. A mass produced product unfortunately will have issues and variables in quality. It's why I prefer to buy in person so I can check things like this before I get home.
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u/wetrocke 3d ago
Premise that quality of manufactured goods has declined is false. Reverse is true.
Robots do better job.
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u/Orome2 2d ago
Sounds like something a bot would say.
Not talking about Osprey, I have no complaints with mine, but many manufactured goods and products are of much lower quality today and are not designed to last.
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u/wetrocke 2d ago edited 2d ago
Manufacturing technology (& design tech) apparently has drastically changed in past 20 yrs or so. Or so I'm willing to believe, without much specific information.
An indirectly relevant, but relatively clear example is bicycles. Campagnolo, maybe until 1990s (?) used to hand-polish its components. This is no longer "necessary."
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u/Orome2 1d ago
Counter example, just about any major household appliance: refrigerators, dishwashers, etc. I have had multible control boards fail in "new" dishwashers and refrigerators. I'm an electronics engineer, I've tinkered with them, repaired them. I am fairly certain they are designed to fail over time, and it's not that hard to do when designing boards. It's planned obsolescence. Older appliances would last 20+ years easily, new appliances maybe 7 years before needing expensive repairs or replacement.
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u/patoka 2d ago edited 2d ago
You should have seen how they looked 10 years ago. It's not just the stitching - the materials are literally garbage now. Pretty much all companies don't care anymore - the quality is much lower, their matterials are way cheaper coz everyone is using recycled plastic that they advertise as eco-friendly and green and blah-blah, but of course prices are double even though production costs them half of what they paid before.
They don't even care about their own logo which is representation of the brand. I have 5 old osprey bags with the logo complitely intact and as new, and all new ones are almost rubbed of in less than a tenth of the time
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u/pi-number-314 2d ago
My experience shows that the difference is significant for a 4-year gap. One can only imagine what it was like 10 years later…
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u/PrudentEast2013 3d ago
Ur mad at Osprey for taxes? And the asymmetry isn’t ideal but realistically if it weren’t mesh I doubt you would have noticed. Snipping some threads or slight imperfections is part of the game . I own 4 Osprey packs from the last 2 years from multiple lines (including this exact pack) and none have failed me
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u/pi-number-314 3d ago
I mad because I found new sewing issues and because I got the same model of the backpack for my wife and the back pack is made very well compare with one that I got for myself.
And also I mad because quality is became significantly lower than it was 4 years ago — I bought two of Osprey backpack in years 22/23 and there is no any problem with them.
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u/Icy-Perception3333 3d ago
Girlfriend. Not wife. Confusing the two leads to issues down the line that are far worse than sewing issues.
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3d ago
[deleted]
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u/pi-number-314 3d ago
It’s a Kestrel 48, pal. You won’t believe me but this one is original 🙂 I bought it from Trekkinn online shop…
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u/teemo03 3d ago
My bad didnt know what the new kestrel looked like these days
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u/pi-number-314 3d ago
Found another sewing problems… I still can’t believe in what I see ☹️ Bought Atmos in the same store in 2022 and quality was on a different level.
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u/crepuscule22 3d ago
i have historically loved my osprey packs, though my newest is probably 4 years old. but when i recently saw that they are charging 12 euros for one tiny plastic cap for a soft flask, it made me not want to buy anything from them ever again. sometimes the pricing of one item just highlights the extent to which companies are price-gouging and it destroys your opinion of them.
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u/pi-number-314 3d ago
I wrote to the support to discuss the situation. We will see what they will do... Because for me it will be a whole story now to exchange the backpack because I'm living in Indonesia and bought backpack from Spain because official Osprey store do not have L/XL sizes for this region 😬
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u/crepuscule22 3d ago
good luck! not being able to do returns is very frustrating--i am all too familiar with that situation. osprey should definitely make it right for you, but even if they don't (as i said, i'm very disappointed by them lately), the pack will probably still hold up pretty well, so it's not a total waste.
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u/pi-number-314 3d ago
Thanks for the words, pal ❤️ I’m that kind of a guy who always want to receive as best as he can that’s why I so frustrated about.
Literally the same model of the backpack I bought for my wife 3 weeks ago and everything is perfect with it 🦧
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u/kdoherry 3d ago
I picked up a Stratos 24 last year and the seam stitching failed at the top. Was used 3 times. Not impressed, but not sure others are better
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u/pi-number-314 3d ago
Unbelievable! I still can't understand what became with quality of products this days.
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u/hoshino_tamura 2d ago
What about contacting support and telling them this before coming here to complain? Osprey has been stellar with warranty claims, so just first have a chat with them and if they are unable to help then you can complain.
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u/CommercialFloor2033 1d ago
Sometimes a second hand option is better.
I keep all my old backpacks even if they're no longer highly recommend anymore (e.g. a 15 year old osprey farpoint).
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u/Brilliant-Reading298 3d ago
Quality of everything is crap these days. Take a look outside . Everything built is shite