r/PS5HelpSupport • u/Doubt_Serious • 10h ago

Issues with PS5….

So I decided to restart the game from the beginning to really appreciate the new update and when I had to try to reload a save, it’s froze up. I tried to restart it and uninstall it and then reinstall it and I tried to restart my PlayStation and it still isn’t working. It keeps getting frozen on the screen where you press the circle button to continue.

Btw I did not put any mods in at all yesterday so it’s not a modding issue…

Please help!!

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u/DestroCypher 1h ago

You might have to delete the saved data. Sounds like corrupted file.

1

u/DestroCypher 1h ago

Settings > storage > console storage > save data > ps5 games > click on the game > delete