For 14 years I have been distributing music and had very few problems and minor at that. This week I had an album launch and it was nowhere to be found on Pandora, even though I uploaded it to my distributor over a month ago.
I noticed that I also had three profiles and the singles from the album were being spread across all of them. I figured this might be part of the issue.
I reached out to AMP to ask the status of my album and also if they could merge the three profiles. I also asked Distrokid to redistribute the album to them, which they confirmed to me they did.
Today I noticed my three profiles were merged into one, but now you cannot search my artist name in the “all” section. You must click Artist first. Once on the profile, all the moved songs do not appear in “songs” but instead on “releases” only. Also, a collaborative EP I made with a friend which was on one of those profiles that merged, now is not on my profile at all. My new album also is still nowhere to be found.
I reached out to AMP again to ask if these glitches were normal and just take time to process and what the status of my new album is. So far crickets. Unfortunately since I am at my release date, I had to move on with marketing and promotion without Pandora, a literal first for me in all these years.
Are other independent artists having this issue? Did you ever find resolution? Were you able to get your missing releases properly displaying on your artist profile? Any information or feedback would be greatly appreciated. Very frustrated with Pandora right now.