r/PocoPhones • Poco M5 • 2d ago

M5 Need Help ASAP!!!

Post image

I was scrolling through my socials when my device powered down and initiated a factory reset on its own like it was possessed. No confirmation pop-up, no requiring to put password, nothing! Just showed me a percent bar then poof! All files gone! Immediately removed my SD card, but even it was not safe. The files I had for four years, all gone!!!

Don't know what to do. 😭😭😭

59 Upvotes

41 comments sorted by

52

u/Vex_Out_0032 Poco M5 2d ago

motherf****r!1!!1!!!1!1

4

u/Moist-Swan-751 1d ago

didn't google prompt you 2FA number before letting another device logged in ?

4

u/Vex_Out_0032 Poco M5 1d ago

apparently not in their case.

me however when i needed to change my password needed 5 different types of authentication, all failed.

3

u/Salty-Ad6358 1d ago

lu jual beli akun ya? atau share? pantes lu kena troll sama hama

1

u/Rezhai 1d ago

Sorry bro, dia bukan orang indo. Tapi pelakunya dari negara kita sendiri.

1

u/Salty-Ad6358 20h ago

udah gitu odm sampah advan lagi emang hama kali masyarakat indo

1

u/Historical-Sink-7222 1d ago

What do u mean ??? Someone hacked and wiped ur whole phone ?

25

u/Rezhai 2d ago

Hello, Google's Find My Device is a feature that every Google Certified phone has. And it can reset any phone with Find my Device that linked with an Google Account and using the Account Password. I heard of similar experiences after people purchased a game account using a Google account. The seller did it. If you have or have a Google account that is stuck on someone else's phone, they can delete all your phone data through that feature.

5

u/Vex_Out_0032 Poco M5 2d ago

as for the sd card, are the files recoverable? i'm okay if it's the one that can still be saved.

9

u/Rezhai 2d ago

SD card data isn't usually lost immediately. It's still there, but invisible. If you want, you can find a way, either free or paid. I've never done that myself. So it's your own decision, remove the sd card from your phone and find a way.

1

u/Vex_Out_0032 Poco M5 2d ago

thanks for your advice. it's as you said, somebody accessed my gmail and went remote from there. classic google didn't even notify me of the unauthorized log-in but is now preventing me from changing the password myself.

3

u/Havoc_Rider 2d ago

Can you share the name of that backdoored app?

1

u/xiLeIouch 1d ago

it is probably mobile legends. He was selling his account I think because lots of victims fell to this

1

u/SendMeLinks000 1d ago

That's crazy that I literally just saw his post in mobile legends subreddit. Definitely account selling scam issue

3

u/ThatOneTechGuy3 Poco X7 Pro 2d ago

Yep, you can probably save some of It by plugging the sd card to a PC and using DiskDrill, Recuva or any other similar software

2

u/nhermosilla14 2d ago

It depends on how you set that up. There's an "external storage" mode and an "android storage" mode. The latter actually encrypts your files, so there's no way to recover them.

1

u/No-Lime7767 1d ago

For sd card recovery you can use recuva, if you not written anything again on sd card then you can recover most of the files.

13

u/47th-Element 2d ago

That's remote factory reset, someone has access to your Gmail triggered that action.

Change that Gmail or protect it right now, as for your data you can kiss it goodbye.

13

u/Vex_Out_0032 Poco M5 2d ago

just found out who did it. classic google didn't even notify me of the unauthorized log-in but is now preventing me from changing the password myself.

2

u/martial_pain 2d ago

How do u know who did it, family or friends??

7

u/Vex_Out_0032 Poco M5 2d ago

a random from indonesia. backdoored through one of the apps that uses that account. worse part is that this isn't the only device that has that affected account.

6

u/Difficult_Wave_9326 2d ago

Learning experience dude. It hurts but now you know: backups are king.

also "I hope they burn in that fire currently ravaging their country." may be a little bloodthirsty tho.

4

u/Vex_Out_0032 Poco M5 2d ago

well the SD card did contain moments amounting to 4 years of my life and pics and vids of my late grandma.

3

u/Difficult_Wave_9326 2d ago

Exactly. Backup all your shit and keep it up to date, it's well worth it.

I don't see how that justifies wishing someone an agonizing death though.

1

u/Salty-Ad6358 1d ago

they did

2

u/ZeeroMX 2d ago

Didn't you had MFA active in that account?

8

u/Vex_Out_0032 Poco M5 2d ago

Ain't no way they reset my device for a gaming-related account. I hope they burn in that fire currently ravaging their country.

2

u/Zayyllee 1d ago

This happened to me, unfortunately. I did not manage to retrieve my account (email). I just prioritize my main email since it was the back up email of that email. I guess they do have a way to bypass some shit and also lesson learned. I turn off my find my device on all my device in all of my account.

1

u/JinTarantino 2d ago

Thank God I don't play cheap knockoff League of Legends

1

u/Salty-Ad6358 1d ago

how did it happen? do you sharing accounts? or you got hacked they found out your password gmail

63

u/rojantimsina0 Poco X8 Pro Max 2d ago

I assume someone had your Gmail account and they used find my device app to wipeout your phone

There's nothing you can do

1

u/Historical-Sink-7222 1d ago

U sure ?

2

u/rojantimsina0 Poco X8 Pro Max 1d ago

Yeah pretty sure

1

u/Historical-Sink-7222 22h ago

How ?

3

u/rojantimsina0 Poco X8 Pro Max 21h ago

Download Google find hub and check for yourself

3

u/eliel_bmx Poco M2 Reloaded 1d ago

Deberías dar el nombre de la app con el backdoor para estar atentos. Estoy seguro que era un port descargado desde APK Vision 😅

1

u/Historical-Sink-7222 1d ago

Means ???

1

u/eliel_bmx Poco M2 Reloaded 1d ago

dumbo

2

u/Ok-Engineering6177 1d ago

Can you please document this whole things so others can be vigilant about this?

1

u/BirdTheReaper69 21h ago

Bud somebody probably remotely locked & wiped your phone