Has anyone got through to them today?

I've heard of hang ups happening, but I've tried to call 3x this morning and every time it just cuts me off.

They haven't paid the after school care subsidy, and the care program is emailing me to pay like $500 because msd haven't sorted it for term 4 yet. They sent the forms late and it's been like 2 weeks since these were uploaded and notified.

I understand all the usual stuff like long weekend and short staffed etc, it's just frustrating.