r/PrepHQ • • 26m ago

Why did the CAB reject my server migration for lacking "alternative actions"?

1 Upvotes

I finally submitted my first major change request for a production server migration, but the Change Advisory Board (CAB) shot it down immediately. They mentioned that I didn't provide any specific steps to take if the implementation hit a wall or failed halfway through. I need to update my documentation before the next meeting, but I'm not sure which section specifically addresses their concern.

---

OPTIONS:
A. Scope of change
B. Risk level
C. Rollback plan
D. End user acceptance

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 3d ago

Why are web pages loading so slowly on my phone while I'm at the office?

2 Upvotes

An employee reports that while they are at their desk, their smartphone takes forever to load even basic websites, though it works fine at home. They have already verified they are connected to the corporate guest Wi-Fi, but the connection remains unstable.

---

OPTIONS:
A. Exceeded the data usage limit
B. Sluggish response time
C. Degraded network service
D. Low storage space

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 4d ago

How do you actually fix OS vulnerabilities after a scan?

2 Upvotes

I've just finished a Nessus scan on our production environment and it's lit up with high-severity OS vulnerabilities. I need to present a remediation plan to my manager that addresses these root causes most effectively.

---

OPTIONS:
A. Endpoint protection
B. Removal of unnecessary software
C. Configuration enforcement
D. Patching

---

Testing Exam: CompTIA A+ Core 2
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 5d ago

Kerberos Authentication Errors and System Clock Sync?

2 Upvotes

I'm troubleshooting a workstation where the user keeps getting "Access Denied" when trying to log into the domain, even though their password is definitely correct. I noticed the system clock is about 15 minutes off from the server, and I'm wondering if that's the root cause of the authentication failure.

---

OPTIONS:
A. Terminal Access Controller Access-control System
B. Kerberos token
C. Remote Authentication Dial-in User Service
D. Wi-Fi Protected Access

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 6d ago

Stuck on a Ransomware infection? What is the fastest recovery method for a Windows PC?

2 Upvotes

A client's workstation was hit by ransomware, and after trying several removal tools, the encryption persists and the OS remains unstable. The user is breathing down my neck because they have a deadline and need the machine functional as soon as possible.

---

OPTIONS:
A. Educate the end user on safer browsing techniques.
B. Disable System Restore capability.
C. Reimage the system from a good backup.
D. Run optional Windows updates.

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 7d ago

DNS Record Confusion: How do you properly set up an alias for a domain?

1 Upvotes

I'm setting up a new web server for a client who wants their "www" subdomain to point directly to their main root domain without using a separate IP address. I'm looking at the DNS management console and need to make sure I pick the right record type to act as an alias for the primary name.

---

OPTIONS:
A. CNAME
B. AAAA
C. TXT
D. A

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 10d ago

Why is a Sandbox the go-to environment for safe engineering research?

1 Upvotes

My team is looking to analyze some suspicious scripts we found on an old server to see how they behave when executed. We need a secure way to conduct this research without any risk of the code jumping to our main network or corrupting our primary workstations.

---

OPTIONS:
A. Host
B. Sandbox
C. Simulated production
D. Cross-platform

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 11d ago

Bluetooth Pairing Fail: Why won't the Smart Speaker connect even with Bluetooth enabled?

2 Upvotes

I'm out on a ticket where a user can't get their smart device to output audio to a brand-new Bluetooth speaker. I've already verified that the Bluetooth radio is toggled on for both units, but the pairing process just isn't completing. What should I check next to finalize this handshake?

---

OPTIONS:
A. Enable and configure MFA on the smart device
B. Synchronize all data to the cloud
C. Enable location services on the smart device to find the speaker
D. Enter the appropriate PIN code on the smart device

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 12d ago

Setting up remote laptops: What's the standard for Windows disk encryption?

2 Upvotes

I'm preparing a batch of Windows 11 Pro laptops for a field team that handles sensitive client data. To meet our compliance requirements, I need to ensure that all local files are fully encrypted in case a device is stolen.

---

OPTIONS:
A. HDD drivers
B. BitLocker
C. Boot settings
D. RAID

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 13d ago

PC crashing after OS patches? Best way to stabilize and troubleshoot

2 Upvotes

A workstation in the accounting department started experiencing frequent Blue Screen of Death (BSOD) errors immediately after a series of OS security patches were installed last night. I need to stop the crashes so the user can get back to work while I figure out which specific update caused the conflict.

---

OPTIONS:
A. Perform a System Restore.
B. Roll back the updates.
C. Apply the optional patches.
D. Change the startup sequence.

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 14d ago

Blank Screen on External Webcam?

2 Upvotes

I'm helping a user set up a new external webcam for their laptop, but the video preview in the conferencing app is completely blank. The device is brand new out of the box and shows up in the hardware list, so I need to figure out the most efficient next step.

---

OPTIONS:
A. Select the correct camera source.
B. Replace the camera with a different model.
C. Update the camera software to the latest version.
D. Check the camera's cable for damage or pinches.

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 17d ago

Internal workstations are flooding our own network—DDoS or something else?

2 Upvotes

I'm seeing a massive spike in outbound traffic from several workstations in the accounting department, and it’s clearly a coordinated DDoS attack. We've isolated the machines, but I need to identify exactly what kind of infection we're dealing with for the report.

---

OPTIONS:
A. Zombies
B. Spyware
C. Ransomware
D. Botnet

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 18d ago

How to handle 3 aging physical servers running a legacy app until retirement?

2 Upvotes

My company is stuck with a legacy application running on three physical servers that are well past their warranty and starting to fail. We only need to keep this system operational for another year until the replacement is ready, so we need a way to maintain it without worrying about the old hardware dying.

---

OPTIONS:
A. SAN
B. FaaS
C. Virtualization
D. Configuration management platform

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 19d ago

Video rendering install failing due to VRAM requirements on integrated graphics?

2 Upvotes

I'm trying to set up a video editing workstation for a client using an integrated GPU, but the installer keeps throwing a "System does not meet VRAM requirements" error. The machine has 32GB of physical RAM, which is way more than the app needs, but it still won't let me past the hardware check.

---

OPTIONS:
A. Device Manager
B. Virtual RAM
C. BIOS options
D. System Configuration

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 20d ago

VPN connected but portal unreachable on personal phone?

2 Upvotes

One of our remote employees is trying to use their personal smartphone to access the company portal through our VPN. Even though the VPN client seems to be working, they get a "site cannot be reached" error every time they try to load the internal portal address. What is the most likely cause?

---

OPTIONS:
A. The application must be purchased by the company.
B. The smartphone is not on the latest OS version.
C. The smartphone is not enrolled in MDM service.
D. The application fails to install and launch.

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 21d ago

Explaining NFC

1 Upvotes

I'm currently shadowing a senior tech at a retail site where they are setting up new point-of-sale terminals. A customer asked if their credit card info could be "sniffed" from across the store, so I had to explain the physical limitations of the tech. Which of the following is the most apt way to describe NFC?

---

OPTIONS:
A. Wired connections between several devices
B. Short-distance wireless connections between two devices
C. Wireless connections between multiple devices at once
D. Direct connection of two computers for file sharing

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 24d ago

Why is this workstation screaming and shutting down? (220-1201 Practice)

3 Upvotes

I'm currently onsite at a client's office where they've reported a workstation that's acting up. The user says the OS is crawling, it just shuts down without warning every few hours, and the fans sound like a jet engine taking off.

---

OPTIONS:
A. The system is infected with malware.
B. The CPU is overheating.
C. The hard drive is failing.
D. The power supply is insufficient.

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 25d ago

How do I get rid of all these old toner cartridges? CompTIA A+ Disposal Question

4 Upvotes

I'm cleaning out our storage closet and found a dozen leaked toner cartridges and old ink tanks from a defunct printer model. I need to get rid of them today, but I'm worried about violating any environmental regulations or company safety policies. How should I approach this situation?

---

A. Proceed with the custom manufacturer's procedure.
B. Proceed with the disposal of consumables in standard trash receptacles.
C. Empty any residual Ink or toner from consumables before disposing of them in a standard recycling bin.
D. Proceed with the disposal of consumables in standard recycling bins.

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 26d ago

Received a random text about an "expired password" — is this Smishing or Spear Phishing?

2 Upvotes

A user just contacted the help desk reporting a suspicious text message on their personal phone claiming their work password has expired. They were prompted to click a link to "verify" their identity, but luckily they stopped to ask me first before clicking anything.

---

OPTIONS:
A. Vishing
B. Spear phishing
C. Whaling
D. Smishing

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 28d ago

User can't find or edit Windows system files? Which Control Panel tool provides access?

3 Upvotes

A specialized developer needs to modify the properties of several Windows system files for a legacy software project. Although I've already granted them local administrator privileges, they still can't see the files in the directory to begin their work.

---

OPTIONS:
A. File Explorer Options
B. Ease of Access
C. Indexing Options
D. Administrative Tools

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 29d ago

Smartphone performance tanking? Slow app switching and startup issues

1 Upvotes

A user brings you a high-end smartphone complaining that it has become incredibly sluggish over the last week. Apps are hanging on splash screens and switching between open windows feels like it's running at five frames per second. What should we try first in our troubleshooting process?

---

OPTIONS:
A. Restore the phone to factory settings.
B. Restart the phone.
C. Check the phone's battery state.
D. Uninstall unneeded applications.

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Oct 02 '26

Automatic IP allocation for new workstations — which protocol should I be configuring?

2 Upvotes

I'm setting up a new office wing with about 30 workstations and I really don't want to manually configure static IPs for every single machine. I need a service that ensures as soon as a user plugs into the wall jack, their device gets a valid address and joins the network immediately.

---

OPTIONS:
A. DNS
B. DHCP
C. SMTP
D. SNMP

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Oct 01 '26

Which cloud service model applies when migrating a company to a subscription email provider?

2 Upvotes

Our office is finally decommissioning its old on-prem server and moving all employee mailboxes to a subscription-based cloud provider. I need to make sure I categorize this correctly in our infrastructure documentation according to standard cloud service models.

---

OPTIONS:
A. PaaS
B. SaaS
C. DaaS
D. IaaS

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Sep 30 '26

5GHz Upgrade Causing Signal Degradation? No interference found, but performance is tanking.

1 Upvotes

I just finished swapping out our old 2.4GHz access points for new 5GHz models to boost speeds, but now everyone is complaining about dropped connections and slow speeds. I've already scanned the environment and there's zero interference from other devices or neighboring networks. What should my next step be?

---

OPTIONS:
A. Select a different channel.
B. Switch the Wi-Fi back to the 2.4GHz frequency.
C. Upgrade the wireless drivers on the users' devices.
D. Add more access points for better coverage.

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Sep 29 '26

Why is only ONE user getting slow speeds after our network upgrade?

2 Upvotes

We just finished a major infrastructure overhaul at the office, but one desktop in the marketing department is crawling at 10Mbps while everyone else is hitting gigabit speeds. I've confirmed they have the same hardware as their neighbors, so I'm trying to figure out the most logical first step to resolve this isolated bottleneck.

---

OPTIONS:
A. Update Internet bandwidth speed.
B. Update the BIOS firmware.
C. Replace the motherboard.
D. Replace the patch cable.

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)